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Fusion Living Reviews

4.8 Rating 1,651 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,651 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

Write Your review

This is my 3rd order, fabulous as always and easy to assemble. Will be ordering my next 2 very soon!
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Posted 2 years ago
Good morning, Thank you for leaving this fantastic review. It's so lovely to see a returning customer! We're glad to hear you're happy with your order and the easy assembly. We hope you enjoy your new purchase and look forward to welcoming you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
Livraison ultra rapide et efficace. Chaises tulipes magnifiques et parfaitement emballées. J’ai d’ailleurs commandé 2 fauteuils de plus tellement nous avons été ravis de cette livraison de qualite.
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Posted 2 years ago
** Super fast and efficient delivery. Beautiful and perfectly packaged tulip chairs. I also ordered 2 more armchairs, we were so delighted with this quality delivery. ... Good afternoon, Thank you for taking the time to leave this amazing review. We're really happy to hear that you love the quality of your chairs and how they were packaged. Thank you for returning with another order! We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
Bon après-midi, Merci d'avoir pris le temps de laisser cet avis incroyable. Nous sommes vraiment heureux d'apprendre que vous aimez la qualité de vos chaises et la façon dont elles ont été emballées. Merci de revenir avec une autre commande! Nous espérons que vous apprécierez votre nouvel achat et espérons vous accueillir à nouveau chez Fusion Living à l'avenir. Meilleurs vœux, Fusion Living
Posted 2 years ago
Very happy with my furniture. Arrived earlier than expected as well.
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Posted 3 years ago
Good morning Anita Thank you for leaving this lovely review. We're so pleased to hear that you're happy with your furniture and early delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
Good prices delivered very quickly. Would definitely recommend and will use again.
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Posted 3 years ago
Good morning Bryn, Thank you for leaving this great review, we really appreciate it! We're so happy to hear that you're pleased with the prices and quick delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Have ordered ghost chairs from Fusion twice. Both times very happy. Prompt delivery, good packaging, good product, good price. Happily recommend Fusion as a great reliable company to order from. 👍👍⭐️⭐️
Helpful Report
Posted 3 years ago
Good morning Hazel, Thank you for taking the time to leave this lovely review. We are always so happy to see a returning customer! We are please to hear that you're happy with the prompt delivery, packaging, price and product. We hope you enjoy your ghost chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Super service and items. Fast delivery.
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Posted 3 years ago
Good morning Tracie, Thank you for taking the time to leave this great review. We're pleased to hear that you're happy with the fast delivery, service and your purchase! We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Excellent service ! Easy ordering Fast delivery with great communication Bought 4 chairs , once here I decided I wanted a further 2 which arrived the day after I ordered them . Just terrific service and I adore my chairs - super quality , stylish and beautiful !
Fusion Living 5 star review on 6th January 2023
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Posted 3 years ago
Good morning Karen, Thank you for taking the time to leave this amazing review and beautiful picture! We're pleased to hear that you're happy with the customer service, easy ordering and delivery. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Quick delivery, always kept up to date and chairs are great. Very happy
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Posted 3 years ago
Good morning, Thank you for taking the time to leave this lovely review. We're pleased to hear that you're happy with the delivery and hope you enjoy your new chairs. We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Excellent quality tulip chairs and quick delivery given that I ordered between Christmas and New Year.
Fusion Living 5 star review on 5th January 2023
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Posted 3 years ago
Good morning Lesley, Thank you so much for this lovely review and photos! We are so happy you're pleased with your Chelsea chairs and quick delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
This is the second with hopes of many more colours in the future, I love the chair lovely colour very bright & comfy! Easy to assemble (worth noting you do need to drill in some of the holes) Will be getting more very soon!
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Posted 3 years ago
Good morning Lucinda, Thank you for taking the time to leave this fantastic review. It's lovely to see a returning customer! We're really happy to hear you're pleased with the colour and comfort of your chair. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Brilliant - just like last time!
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Posted 3 years ago
Good morning Linda, Thank you for taking the time to leave this lovely review. It makes us happy to see a returning customer! We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Hi Very impressed with the fusion living customer service!! X
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Posted 3 years ago
Good morning Simon, Thank you very much for this excellent review! We pride our self on providing great customer service so this means a lot to be acknowledged. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Excellent service! So different from the regular online ordering. You can actually call and a human being will speak to you and help you resolve issues you may have ordering online and answer your questions. In my case I could not complete the order for some reason and Michelle (very courteous and efficient, by the way) kindly offered to do it for me. Sorted it all out in minutes and requested dispatch same day! I ordered on 22nd Dec and believe it or not I got my order the following day, 23rd Dec. This was really well beyond my expectations, specially for Christmas time. Thank you Michelle! It is refreshing to be able to hear a friendly voice on the other end of the line who listens, understands and solves problems. I will continue to order from Fusion living and recommend to anyone who needs an efficient service with properly trained people you can talk to.
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Posted 3 years ago
Good morning Josi, Thank you very much for this excellent review! We are so happy to hear that you are pleased with our customer service and delivery and we are glad Michelle managed to solve the issue you faced. We look forward to welcoming you back to Fusion Living in the future and hope you enjoy your new purchase! Best wishes, Fusion Living
Posted 3 years ago
Very happy with service. I ordered a chair where one part had a cosmetic defect. They shipped a replacement part promptly with zero fuss and without requiring defective part returned. Shipping was fast. No duties on shipment to Ireland (came from Europe, France I think)
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Posted 3 years ago
Good morning, Thank you for leaving us this great review! We are so pleased to hear that you are happy with our service. Our apologise again for the cosmetic defect on the product. We are glad to hear that you are happy with our swift resolution to this. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Stool looks good & delivery was on time.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave this lovely review. We're happy to hear that you are pleased with your stool and the delivery. We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Efficient and fast order process!
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Posted 3 years ago
Good morning Valerie, Thank you for taking the time to leave this review. We're really happy to hear that you're pleased with our fast and efficient service. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Carley who we dealt with most of the time was absolutely brilliant, excellent customer services. The table and chairs we bought are also gorgeous. There are only two minor points in terms of room for improvement. The colour of the table and chairs aren't identical even though we bought them as a set. Secondly, when Carley was advising on what the customs charge would be to deliver the goods to Ireland I think the guesstimate was about €180 but it was actually about €300 which is a sizeable gap.
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Posted 3 years ago
Wonderful chairs. Nice color, comfortable seat and solid structure. They're good value for money
Fusion Living 5 star review on 18th December 2022
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Posted 3 years ago
Good morning, Thank you for taking the time for writing such a lovely review and providing us with this beautiful picture! We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 3 years ago
Yet another great experience with FusionLiving. Good quality items, fast delivery and super officiant customer service. Definitely would recommend for everyone.
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Posted 3 years ago
Good morning, We're so pleased you had a great experience with us and really appreciate the amazing review you left! It means a lot when we have returning customers. We hope you enjoy your new purchase! Best wishes, Fusion Living
Posted 3 years ago
The customer service was perfect-very helpful and very kind.Thank you. We,as foreigners appreciated the detailed explanations of the buying process. Very good offer.The delivery service was perfect;fast,carefully,courteous.We will continue to work with Fusion Living.
Fusion Living 5 star review on 17th December 2022
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Posted 3 years ago
Good morning Katharina, Thank you so much for taking the time to write such a fantastic review and provide us with this beautiful picture. We really appreciate it! We hope to invite you back to Fusion Living in the future and hope you enjoy your new chairs. Best wishes, Fusion Living
Posted 3 years ago
Fusion Living is rated 4.8 based on 1,651 reviews