Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,595 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,595 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 6th May 2025

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

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Posted 4 years ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Pleased with my replacement tulip cushions, super fast delivery, just couldn't be happier.”

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Posted 2 days ago

“Comfortable, stylish and lovely colour. Speedy delivery. Great service.”

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Posted 6 days ago

“Easy to order, very professional company, delivered on time and my new ghost chairs look gorgeous 😍”

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Posted 1 week ago

“Easy to use website that allowed ordering of appropriate products that are well made.”

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Posted 2 weeks ago

“Absolutely first class customer service. Would definitely use them again”

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Posted 2 weeks ago

“Mon colis est retourné à l expéditeur par Chronopost. Aucune nouvelle ni remboursement depuis une semaine: ????”

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Posted 2 weeks ago

Bonjour Philippe Merci pour votre avis et nous sommes sincèrement désolés. Notre service client a contacté Chronopost et, effectivement, une erreur s'est produite. Veuillez nous excuser. Nous préparons à nouveau votre commande et l'expédierons aujourd'hui. Michelle, notre responsable du service client et des ventes, vous contactera directement. Cordialement Lois Good afternoon Philippe Thank you for your review and we are very sorry about this. Our customer service team have spoken to Chronopost and yes indeed there has been an error here. Please accept our sincere apologies. We are preparing your order again and will be dispatching it today. Michelle, our Customer Service & Sales Manager will be in touch with you directly. Best wishes Lois

Posted 2 weeks ago

“Amazingly helpful, great communication, thorough support and service from start, through to receipt of goods!”

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Posted 3 weeks ago

Hi Sarah, Thank you so much for your fantastic 5-star review. We're delighted to hear that you found our communication and support to be helpful throughout your experience. We appreciate your kind words and look forward to helping you again in the future. Best wishes, Ali

Posted 2 weeks ago

“Review for Fusion Living: I recently purchased four swivel dining chairs from Fusion Living, and I couldn’t be happier! The chairs are absolutely fabulous — stylish, comfortable, and beautifully made. They add a modern touch to my dining space and are incredibly practical with the swivel feature. Delivery was prompt, and the customer service was excellent throughout. Highly recommend both the product and Fusion Living as a retailer! ⸻”

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Posted 3 weeks ago

Hi Elizabeth, Thank you for your wonderful 5-star review. We're absolutely thrilled to hear that you are so happy with your swivel dining chairs. We take great pride in our customer service, and we're glad it met your expectations. Thank you for recommending us, and we hope to see you again soon! Best wishes, Michelle

Posted 2 weeks ago

“Best service and beautiful chairs! 10/10”

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Posted 1 month ago

Thank you for your amazing 5-star review! We're absolutely delighted to hear that you had the best service and love your beautiful chairs. Your feedback means the world to us! Best wishes, The Fusion Living Team

Posted 3 weeks ago

“great products, very reasonably priced and well-made, very swift delivery +++++”

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Posted 1 month ago

Hi Erin, Thank you for your 5-star review! We're thrilled to hear that you love our products and found them to be well-made and reasonably priced. It's great to know that the delivery was swift, too! We truly appreciate your support. Best wishes, The Fusion Living Team

Posted 3 weeks ago

“I'm a frequent Amazon customer. But I couldn't find the chairs I was looking for. I received prompt delivery from FusionLiving. My correspondent spoke to me in perfect French.”

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Posted 1 month ago

“Nice chair good quality and easily assembled!”

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Posted 1 month ago

Hi Jennifer, Thank you for your fantastic 5-star review! We're so glad to hear that you found the chair to be of good quality and easy to assemble. Your satisfaction means a lot to us! Best wishes, The Fusion Living Team

Posted 3 weeks ago

“I am extremely happy with my purchase of the Chelsea table and chairs. Fusion Living were very helpful, and answered all my questions.”

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Posted 1 month ago

Hi Sheila, Thank you so much for your 5-star review! We're thrilled to hear that you're extremely happy with your Chelsea table and chairs. It's wonderful that our team could assist you and address all your questions. Best wishes, The Fusion Living Team

Posted 4 weeks ago

“Fusion Living, absolutely amazing! Have been looking for tulip dinning table & chairs set, found a number of retailers with very similar products but price vary hugely, so hard to tell the difference especially not many with show rooms near us. Made initial enquiry with Fusion Living over Easter bank holiday, they responded immediately! So helpful by providing lots of information & photos on the product and delivery & return (I asked about this just in case since we can’t travel to their show room). Once order placed, we were kept up to date with the delivery. The products especially the marble table top were delivered securely packed, so secure and heavy I asked for advice on how to handle it by two people. Again I was contacted straight away t with instruction and assurance. The result is simply stunning! Not only really beautiful and also extremely comfortable! Thanks so much for such a great shopping experience Fusion Living!”

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Posted 1 month ago

Thank you so much for writing such a detailed and excellent review for us. It really does mean the world to us. Your feedback has already been shared with the team and we are delighted to hear you are happy with your new table and chairs and the service we have provided pre and post delivery. It was a pleasure to serve you and we hope to welcome you back to Fusion Living again in the future. We hope you enjoy your new dining set for many years to come. Best wishes Michelle

Posted 1 month ago

“Snyggt sortiment till bra pris”

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Posted 1 month ago

Hej Ulrika Tack för att du tog dig tid att skriva en 5-stjärnig recension för oss - vi uppskattar det verkligen. Vi hoppas kunna välkomna dig tillbaka igen i framtiden. Bästa lyckönskningar Lois Hi Ulrika Thank you for taking the time to write a 5 star review for us - we really do appreciate it. We hope to welcome you back again in the future. Best wishes Lois

Posted 1 month ago

“Excellent service and a lovely chair”

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Posted 1 month ago

Hi Carol, Thank you for your wonderful feedback and taking the time to write a review for us. Your satisfaction means the world to us, and we hope to see you again in the future. Best wishes, Michelle Fusion Living

Posted 1 month ago

“Great customer service. They rang me to check postcode as it’s a new build and they couldn’t find the address on their system!”

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Posted 1 month ago

Hi Samantha, Thank you so much for your kind words. We're delighted to hear that our customer service team was able to assist you and ensure everything was in order with your address. We appreciate your support and look forward to serving you again soon. Best wishes, Michelle Fusion Living

Posted 1 month ago

“Expédition rapide et service client de très grande qualité qui s'assure de la bonne réception de votre commande. Par ailleurs les chaises tulipes commandées sont très belles et semblent être de bonne qualité même s'il est encore un peu tôt pour l'affirmer car nous ne les avons que très peu utilisées.”

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Posted 1 month ago

Merci beaucoup pour votre excellente réponse. Nous apprécions vraiment que vous ayez pris le temps de nous écrire. Nous espérons vous accueillir à nouveau prochainement. Cordialement Michelle Fusion Living Thank you very much for your fantastic reply, we really do appreciate you taking the time to write this for us. We hope to welcome you back again in the future. Best wishes Michelle Fusion Living

Posted 1 month ago

“I am very pleased with the order. Fusion kept me informed all the way via email correspondence to ensure the smooth delivery process. I will order items from the company again as I was also satisfied with the delivery company DPD.”

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Posted 2 months ago

Hi Ena, Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the order and appreciated our communication throughout the delivery process. Your satisfaction is our top priority, and we’re thrilled that DPD met your expectations as well. We look forward to welcoming you back again in the future. Best wishes, Michelle Fusion Living

Posted 2 months ago

“nice piece of furniture”

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Posted 2 months ago

Hi Lauren, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your piece of furniture. Your satisfaction means the world to us, and we truly appreciate your support. Looking forward to helping you again! Best wishes, Fusion Living

Posted 2 months ago

Fusion Living is rated 4.8 based on 1,595 reviews