Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,579 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 18th April 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Great customer service. They rang me to check postcode as it’s a new build and they couldn’t find the address on their system!”

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Posted 6 days ago

“Expédition rapide et service client de très grande qualité qui s'assure de la bonne réception de votre commande. Par ailleurs les chaises tulipes commandées sont très belles et semblent être de bonne qualité même s'il est encore un peu tôt pour l'affirmer car nous ne les avons que très peu utilisées.”

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Posted 1 week ago

“I am very pleased with the order. Fusion kept me informed all the way via email correspondence to ensure the smooth delivery process. I will order items from the company again as I was also satisfied with the delivery company DPD.”

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Posted 2 weeks ago

Hi Ena, Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the order and appreciated our communication throughout the delivery process. Your satisfaction is our top priority, and we’re thrilled that DPD met your expectations as well. We look forward to welcoming you back again in the future. Best wishes, Michelle Fusion Living

Posted 2 weeks ago

“nice piece of furniture”

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Posted 2 weeks ago

Hi Lauren, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your piece of furniture. Your satisfaction means the world to us, and we truly appreciate your support. Looking forward to helping you again! Best wishes, Fusion Living

Posted 2 weeks ago

“Excellent service rapide et efficace”

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Posted 3 weeks ago

Bonjour Merci d'avoir pris le temps de rédiger cet excellent avis. Nous vous en sommes très reconnaissants et espérons vous accueillir à nouveau prochainement. Cordialement Fusion Living Good afternoon Thank you for taking the time to write this excellent review for us. We really appreciate it and hope to welcome you back again in the future. Best wishes Fusion Living

Posted 2 weeks ago

“EXCELLENT ITEMS… EXCELLENT COMPANY… EXCELLENT TEAM. Bought online 4 Tulip chairs and delivered to France on time. Excellent products, the quality is beyond mu expectations. The team is very professional (1000 thanks to Michelle, she is an outstanding professional). We will renew our experience and highly recommend Fusion Living.”

Helpful Report

Posted 3 weeks ago

Hi Jean-charles, Thank you for your wonderful review! We're incredibly happy to hear that you are satisfied with your Tulip chairs and that the quality exceeded your expectations. Your kind words about our team, especially Michelle, are truly appreciated and will be passed along. It was a pleasure to help you with your chairs and we hope to welcome you back again in the future. Best wishes, Lois

Posted 3 weeks ago

“Easy-to-assemble chairs that look great in our living room. Fast delivery from UK to France. Excellent !”

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Posted 4 weeks ago

Hi Pierre, Thank you for your fantastic review! We're delighted to hear that you found the chairs easy to assemble and that they look great in your living room. We're also pleased that the delivery to France was fast and efficient. Your satisfaction is our priority, and we truly appreciate your kind words. Best wishes, Michelle

Posted 3 weeks ago

“Great customer service. I had a query about the item I was buying. The lady I spoke to was so nice and reassuring. I was kept informed of delivery date. Delivery and assembly were very straightforward. This is the first time I’ve bought from Fusion Living. I am very impressed by customer service and the high quality of the table.”

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Posted 1 month ago

Hi Angela Thank you so much for writing such as detailed and excellent review. Your feedback means the world to us and is shared with the team. We hope to welcome you back again in the future. Best wishes Ali

Posted 3 weeks ago

“Excellent communication and customer services. We are delighted with our new furniture and will definitely order from Fusion Living again.”

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Posted 1 month ago

Hi Heather, Thank you so much for your glowing review! We are thrilled to hear that you are delighted with your new furniture and our customer service. Your satisfaction means everything to us, and we look forward to helping you again in the future. Best wishes, Michelle

Posted 3 weeks ago

“Bought to replace old seat base. They were perfect fit and llok great.”

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Posted 1 month ago

Thank you Caroline for writing a 5 star review for us, we really do appreciate it. We hope to welcome you back again in the future. Best wishes Michelle.

Posted 3 weeks ago

“Excellent product at reasonable price and excellent customer care.”

Helpful Report

Posted 1 month ago

Hi Melanie, Thank you so much for your fantastic review! We're delighted to hear you found our pricing and customer care to be excellent. Thank you for shopping with us and we hope to see you again. Best wishes, The Fusion Living Team

Posted 3 weeks ago

“Bought chairs for dressing tables, look fantastic Love them”

Helpful Report

Posted 1 month ago

Hi Pauline, Thank you so much for your review! We're thrilled to hear that your new chairs look fantastic at your dressing tables. We truly appreciate your support and hope you enjoy your chairs for years to come! Best wishes, The Fusion Living Team

Posted 1 month ago

“Fantastic service and amazing I absolutely love my chairs! Thank you so much.”

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Posted 1 month ago

Hi Hannah, Thank you so much for your wonderful review! We're thrilled to hear that you love your chairs and that our service met your expectations. The Chairs look amazing with how you have styled them! We truly appreciate your support and hope to see you again soon! Best wishes, The Fusion Living Team

Posted 1 month ago

“Prompt delivery & easy to assemble we are very happy with the kitchen chairs.”

Helpful Report

Posted 1 month ago

Good morning Sue Thank you for taking the time to write such a great review for us. We are so pleased to know you are happy with your new chairs and that you are pleased with our service as well. Your feedback will be shared with the team. Thank you for shopping with us and we hope to welcome you back again in the future. Best wishes Michelle.

Posted 1 month ago

“Delighted with our purchase, the company couldn't have been more helpful and the process ran like clockwork..”

Helpful Report

Posted 1 month ago

Hi Julie Thank you so much for taking the time to write a fantastic review for us and also for your feedback. It is so nice to receive this and to share it with the team. It means a lot to us and makes us very happy to know you've had a good experience. Thank you for shopping with us and we hope to see you again in the future. Best wishes Carley

Posted 1 month ago

“Good quality / good price”

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Posted 1 month ago

Thank you for writing a great review for us - we really do appreciate it. Best wishes Lois

Posted 1 month ago

“Great quality chair. We put it together! This is a milestone for us as usually we don't have much luck assembling things! 😀 Very comfortable and perfect for our desk. Recommend.”

Helpful Report

Posted 2 months ago

Hi Mark That is great! We love to hear such positive feedback and so glad it was all easy for you and you like your new desk chair. Thank you for shopping with us - we hope to see you again soon! Best wishes Lois

Posted 1 month ago

“Delighted with the chairs and really quick delivery”

Helpful Report

Posted 2 months ago

Thank you Margaret for taking the time to write a 5 star review for us. Getting this kind of feedback helps us to know we are doing things right and also where we could improve. We are so pleased you are delighted with your chairs and that delivery was quick. We hope to welcome you again in the future. Best wishes Michelle.

Posted 1 month ago

“Michelle was so helpful organising the delivery of dining room chairs to Spain.So responsive keeping us up to date with delivery etc.Cost of delivery was also excellent value from the UK.Highly recommend fusión! Thank you for your great service all round.”

Helpful Report

Posted 2 months ago

Hi Bernadette Thank you so much for writing this excellent review for us. It is great to have been able to help you and to hear that it was a positive experience for you. We really do value this feedback so much. Thank you for shopping with us and we hope to see you again in the future. Best wishes Michelle.

Posted 1 month ago

“I placed an order for 6 Soho Blush Pink Plastic Dining Chairs with Chrome legs but not before I requested a fabric sample which came very quickly. I was able to specify a delivery date and they were delivered within the allocated time slot. The whole process was efficient and easy and Michelle in customer services was extremely helpful. I'm delighted with my purchase and would definitely recommend Fusion Living”

Helpful Report

Posted 2 months ago

Good morning Thank you for writing such a detailed and positive review for us. We love to hear feedback from our customer and we are delighted to hear that you are happy with your chairs and also the customer service experience. It really does mean the world to us! Thanks again and we hope to see you again soon. Best wishes Lois

Posted 1 month ago

Fusion Living is rated 4.8 based on 1,579 reviews