Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,661 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 16th February 2026

Mandy

Fusion Living 5 star review on 13th February 2026

Lucia (France)

Fusion Living 5 star review on 21st October 2025

Ruth

Fusion Living 5 star review on 12th September 2025

Debra

Fusion Living 5 star review on 27th June 2025

Natalie

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Ordered 4 chairs - fantastic colours - bright and cheerful. Good quality and very comfortable. Good assembly instructions and easy to do. Deliver service was excellent and good website.”

Helpful Report

Posted 6 days ago

Thank you for taking the time to leave a 5 star review. We’re delighted the chairs bring bright, cheerful colour, that they’re comfy, and that the assembly instructions and delivery service met your expectations. We appreciate your kind words about our website too. We will be sure to share your feedback with the team. Enjoy your chairs and we hope to welcome you back again in the future. Kind regards Lois

Posted 1 day ago

“Nice sturdy chairs”

Helpful Report

Posted 1 week ago

Hi Wendy Thank you for sharing your feedback and for writing a 5 star review. We very much appreciate you taking the time to do this. If we can help again in the future, just let us know. Best wishes Michelle

Posted 1 day ago

“We did lots of searching for this shade of blue cushions and could only find them on Fusion, thank you for that 😊 and thank you for the great service and quick delivery.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your lovely feedback, Susan. We’re thrilled you found the right shade of blue on the Fusion Living website and that you’re happy with our service and quick delivery. We’ll pass your thanks along to the team. If you need anything else, just let us know. Best wishes, Ali

Posted 1 day ago

“Absolutely Love The Pink Dining Chairs I ordered ❣️ Great quality, lovely pop of pink colour .Highly Recommended This Site !”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your wonderful feedback, Mandy. We’re delighted you love the Pink Dining Chairs and that you’re enjoying the quality and colour. We really appreciate you taking the time to feed back to us. Thanks again for shopping with us - we hope to welcome you back again in the future. Best wishes, Lois

Posted 1 day ago

“Beautiful Soho chairs and great service I’m absolutely delighted with my chairs — they look stunning in my home and I receive compliments all the time. My order was processed very quickly, and both delivery and returns were smooth and on time, with the items arriving in less than a week. The customer service (with a special thanks to Michelle!) has been professional, responsive and genuinely helpful. I’m very happy with my purchase. Thank you!”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your wonderful experience. We’re thrilled to hear you love the Soho chairs, and that delivery and returns were smooth and timely. We’ll pass your kind words about Michelle along. Thank you also for sharing such a great photo - we love to see how our products are styled! If you need anything else, we’re here to help. Best wishes Team Fusion Living

Posted 1 day ago

“I'm extremely happy with these chairs., purchased the Soho chairs. The build quality is excellent, very sturdy and well balanced. The design fits perfectly with me decor. Assembly was straight forward and everything arrived in perfect condition.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your great experience. We’re thrilled to hear you’re extremely happy with the Soho chairs—the build quality, design, and easy assembly all sound fantastic. If you need anything else, we’re here to help. Best wishes Michelle

Posted 1 day ago

“We are enjoying our new Soho dining chairs. Michelle, the Customer Service and Sales Manager has been particularly helpful. Thank you.”

Helpful Report

Posted 3 weeks ago

Hi Kevin, Thank you for sharing your great experience. We’re thrilled to hear you’re enjoying your Soho dining chairs and that Michelle has been especially helpful. We’ll pass your kind words along. If you need anything else, we’re here to help. Kind regards, Team Fusion Living

Posted 1 day ago

“This was my first order with Fusion Living and everything went perfectly. The customer service was excellent, all my questions sent by email were answered quickly and clearly. My order was processed very fast and the delivery was fully compliant, arriving in less than a week. I highly recommend Fusion Living and would not hesitate to order again.”

Helpful Report

Posted 1 month ago

Hi Karine, Thank you for the fantastic review. We truly appreciate it. We’re thrilled to hear your first Fusion Living experience went so smoothly—from prompt email responses to fast processing and compliant delivery. We appreciate your recommendation and look forward to assisting you again in the future. Best wishes Lois

Posted 1 month ago

“Extremely professional transaction, we are truly delighted with our new cushions, fits perfectly on our vintage original chairs. Will definitely recommend this site (did it already) and buy again. 5*”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the fantastic review. We’re thrilled to hear the cushions fit perfectly and that you’re delighted with your purchase. We truly appreciate your recommendation and look forward to helping you again in the future. Warm regards, Ali

Posted 1 month ago

“I ordered one chair at first, simply as I have sent for samples and chairs, which said the were white, butto my disappointment they were a grey or yellowy white. When the first chair arrived, I was very happy, not an off white, a brilliant white , that I have been looking for for 2 years. Excellent, and reasonably priced chairs for what I want them for. Very happy with my purchase. Delivery and service was first class . Packaging was also excellent. I would certainly use Fusion Living again.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for the wonderful and detailed review, it really does means the world to us. We’re thrilled to hear the chair exceeded your expectations and that the colour, delivery, and packaging were all first class. If you need anything else, we'd love to help you again in the future. Thank you once again. Warm regards, Ali

Posted 1 month ago

“A lovely modern twist addition to the bedroom!”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for the wonderful review! We’re thrilled that the Fusion Living piece adds a lovely, modern twist to your bedroom. If you need anything else, we’re here for you. Best wishes, Team Fusion Living

Posted 1 month ago

“Sehr schöne Stühle. Ein Stern Abzug für die beschädigte Transportverpackung.”

Helpful Report

Posted 1 month ago

Hallo Anonym, vielen Dank für Ihre Bewertung. Es freut uns, dass Ihnen die Stühle gefallen. Es tut uns leid, dass die Transportverpackung beschädigt war – wir prüfen das intern und verbessern es. Wenn Sie noch etwas benötigen, sind wir gerne für Sie da. Liebe Grüße, Michelle

Posted 1 month ago

“The after service is super useful and friendly"”

Helpful Report

Posted 2 months ago

Hi Aimée, Thank you for the wonderful review and for highlighting our after service. We’re thrilled to hear it’s useful and friendly. We’ll be sure to pass along your kind words to the team. If there’s anything else you need, we’re happy to help. Best wishes Lois

Posted 1 month ago

“The chairs are really beautiful and quite comfortable. Impeccable service both during shipping and after delivery, with immediate shipment to replace a defective cushion. Punctual delivery. I would like to give special thanks to Michelle for her kindness and presence.”

Helpful Report

Posted 2 months ago

Hi Lucia, Thank you for the wonderful review and for taking the time to provide your feedback. We’re thrilled you love the chairs and that the service was impeccable, from shipping to the replacement cushion. We’ll be sure to pass along your special thanks to Michelle. If there’s anything else you need, we’re happy to help. Best wishes Lois

Posted 1 month ago

“Great chair very comfortable and quick delivery thank you”

Helpful Report

Posted 2 months ago

Hi Jane, Thank you for the great review. We’re thrilled you’re happy with the chair’s comfort and the quick delivery. If there’s anything else you need, we’re happy to help. Best wishes, Michelle

Posted 1 month ago

“Chairs arrived promptly. The packaging was a little battered”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you for the 5/5! We’re glad the chairs arrived promptly. Sorry the packaging was a bit battered—if you noticed any damage, please let us know and we can help. If there’s anything else you need, we are very happy to help. Best wishes Fusion Living

Posted 1 month ago

“Ordering, delivery and the quality of the chairs, fantastic. Thank you Fusion Living.”

Helpful Report

Posted 2 months ago

Hi Rita, Thank you for the fantastic 5/5! We’re thrilled you’re happy with the ordering, delivery, and the quality of the chairs. If there’s anything else you need, we’d love to help. Kind regards, Team Fusion Living

Posted 1 month ago

“Bel article. Le petit défaut à cause duquel il est vendu à prix bas n'est pas du tout gênant. Bonne réactivité quand on pose une question. Livraison rapide.”

Helpful Report

Posted 2 months ago

Bonjour Nicole, Merci pour votre avis 5/5. Nous sommes ravis que l’article vous plaise et que le petit défaut n’ait pas gêné, et que la réactivité et la livraison aient été satisfaisantes. Si vous avez d’autres questions, nous restons à votre disposition. Bien cordialement, L'équipe Fusion Living

Posted 1 month ago

“Delighted with quality and service.”

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Posted 3 months ago

Hi there, Thank you for the 5/5 rating. We’re delighted you’re pleased with the quality and service. If you need anything else, we’re here to help. Best wishes Fusion Living

Posted 1 month ago

“Happy with my purchase very good price as the chairs were in the outlet. Delivery excellent. I had a problem in being able to stack the chairs but Michelle was very helpful in sending me pictures and instructions and now they stack beautifully. Fusion are an excellent company to purchase from.”

Helpful Report

Posted 3 months ago

Good morning Thank you for your great review We really appreciate your feedback. We just wanted to reach out regarding the chairs stacking. We wanted to reassure you that they do stack and we will contact you directly to discuss this. All best wishes Fusion Living

Posted 3 months ago

Fusion Living is rated 4.8 based on 1,661 reviews