Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,601 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 27th June 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Products are very good and delivery rapid with no damage sole inconvenient : we believe that the £/euro exchange rate used is too high and increases the price in euro . Customers are not made aware of the tariff when they purchase on line .”

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Posted 5 days ago

“Perfect products”

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Posted 2 weeks ago

“Une belle qualité ! Un excellent suivi de commande.”

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Posted 3 weeks ago

“Great customer service, called and booked a delivery date that worked for me, all brought up to our office and product is great quality and looks great in our office.”

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Posted 1 month ago

Hi Natalie, Thank you so much for your fantastic 5-star review and for sharing the photograph - your chairs look great! We're delighted to hear that you had a positive experience with our customer service and that the delivery worked well for you. We hope to welcome you back again in the future. Best wishes Lois

Posted 4 weeks ago

“No complaints whatever. A good service in every respect!”

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Posted 1 month ago

Hi Hilary, Thank you for your wonderful 5-star review! We're so glad to hear that you had a good experience with our service. Your satisfaction is our top priority, and we appreciate your kind words. Best wishes Michelle

Posted 4 weeks ago

“Really well made and beautiful chairs. A bit fiddly to put together but once you have done one it’s easy enough. Very quick delivery.”

Helpful Report

Posted 1 month ago

Hi Lottie, Thank you so much for your lovely 5-star review! We're thrilled that you found our chairs beautifully made and that the delivery was quick. We appreciate your understanding with the assembly process—once you get the hang of it, it’s all smooth sailing from there! Warm regards, The Fusion Living Team

Posted 1 month ago

“Pleased with my replacement tulip cushions, super fast delivery, just couldn't be happier.”

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Posted 1 month ago

Hi M Waugh, Thank you so much for your amazing 5-star review! We're thrilled to hear that you're pleased with your replacement tulip cushions and that the delivery was super fast. We really appreciate your feedback. Warm regards, The Fusion Living Team

Posted 1 month ago

“Comfortable, stylish and lovely colour. Speedy delivery. Great service.”

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Posted 1 month ago

Hi David, Thank you so much for your fantastic 5-star review! We're delighted to hear that you find our products comfortable, stylish, and the delivery speedy. Your kind words about our service truly mean a lot to us! Warm regards, The Fusion Living Team

Posted 1 month ago

“Easy to order, very professional company, delivered on time and my new ghost chairs look gorgeous 😍”

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Posted 2 months ago

Hi Lynne, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the ordering process easy and that your new ghost chairs look gorgeous! Your satisfaction truly brightens our day. Warm regards, The Fusion Living Team

Posted 1 month ago

“Easy to use website that allowed ordering of appropriate products that are well made.”

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Posted 2 months ago

Thank you for your fantastic 5-star review! We're so pleased to hear that you found our website easy to use and that you're happy with the quality of our products. Your satisfaction means a lot to us! Best wishes, The Fusion Living Team

Posted 1 month ago

“Absolutely first class customer service. Would definitely use them again”

Helpful Report

Posted 2 months ago

Hi Sandy, Thank you so much for your glowing 5-star review! We're thrilled to hear that you experienced first-class customer service. Your satisfaction is our top priority, and we can't wait to assist you again in the future. Kind regards, The Fusion Living Team

Posted 1 month ago

“Mon colis est retourné à l expéditeur par Chronopost. Aucune nouvelle ni remboursement depuis une semaine: ????”

Helpful Report

Posted 2 months ago

Bonjour Philippe Merci pour votre avis et nous sommes sincèrement désolés. Notre service client a contacté Chronopost et, effectivement, une erreur s'est produite. Veuillez nous excuser. Nous préparons à nouveau votre commande et l'expédierons aujourd'hui. Michelle, notre responsable du service client et des ventes, vous contactera directement. Cordialement Lois Good afternoon Philippe Thank you for your review and we are very sorry about this. Our customer service team have spoken to Chronopost and yes indeed there has been an error here. Please accept our sincere apologies. We are preparing your order again and will be dispatching it today. Michelle, our Customer Service & Sales Manager will be in touch with you directly. Best wishes Lois

Posted 2 months ago

“Amazingly helpful, great communication, thorough support and service from start, through to receipt of goods!”

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Posted 2 months ago

Hi Sarah, Thank you so much for your fantastic 5-star review. We're delighted to hear that you found our communication and support to be helpful throughout your experience. We appreciate your kind words and look forward to helping you again in the future. Best wishes, Ali

Posted 2 months ago

“Review for Fusion Living: I recently purchased four swivel dining chairs from Fusion Living, and I couldn’t be happier! The chairs are absolutely fabulous — stylish, comfortable, and beautifully made. They add a modern touch to my dining space and are incredibly practical with the swivel feature. Delivery was prompt, and the customer service was excellent throughout. Highly recommend both the product and Fusion Living as a retailer! ⸻”

Helpful Report

Posted 2 months ago

Hi Elizabeth, Thank you for your wonderful 5-star review. We're absolutely thrilled to hear that you are so happy with your swivel dining chairs. We take great pride in our customer service, and we're glad it met your expectations. Thank you for recommending us, and we hope to see you again soon! Best wishes, Michelle

Posted 2 months ago

“Best service and beautiful chairs! 10/10”

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Posted 2 months ago

Thank you for your amazing 5-star review! We're absolutely delighted to hear that you had the best service and love your beautiful chairs. Your feedback means the world to us! Best wishes, The Fusion Living Team

Posted 2 months ago

“great products, very reasonably priced and well-made, very swift delivery +++++”

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Posted 2 months ago

Hi Erin, Thank you for your 5-star review! We're thrilled to hear that you love our products and found them to be well-made and reasonably priced. It's great to know that the delivery was swift, too! We truly appreciate your support. Best wishes, The Fusion Living Team

Posted 2 months ago

“I'm a frequent Amazon customer. But I couldn't find the chairs I was looking for. I received prompt delivery from FusionLiving. My correspondent spoke to me in perfect French.”

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Posted 2 months ago

“Nice chair good quality and easily assembled!”

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Posted 2 months ago

Hi Jennifer, Thank you for your fantastic 5-star review! We're so glad to hear that you found the chair to be of good quality and easy to assemble. Your satisfaction means a lot to us! Best wishes, The Fusion Living Team

Posted 2 months ago

“I am extremely happy with my purchase of the Chelsea table and chairs. Fusion Living were very helpful, and answered all my questions.”

Helpful Report

Posted 2 months ago

Hi Sheila, Thank you so much for your 5-star review! We're thrilled to hear that you're extremely happy with your Chelsea table and chairs. It's wonderful that our team could assist you and address all your questions. Best wishes, The Fusion Living Team

Posted 2 months ago

“Fusion Living, absolutely amazing! Have been looking for tulip dinning table & chairs set, found a number of retailers with very similar products but price vary hugely, so hard to tell the difference especially not many with show rooms near us. Made initial enquiry with Fusion Living over Easter bank holiday, they responded immediately! So helpful by providing lots of information & photos on the product and delivery & return (I asked about this just in case since we can’t travel to their show room). Once order placed, we were kept up to date with the delivery. The products especially the marble table top were delivered securely packed, so secure and heavy I asked for advice on how to handle it by two people. Again I was contacted straight away t with instruction and assurance. The result is simply stunning! Not only really beautiful and also extremely comfortable! Thanks so much for such a great shopping experience Fusion Living!”

Helpful Report

Posted 2 months ago

Thank you so much for writing such a detailed and excellent review for us. It really does mean the world to us. Your feedback has already been shared with the team and we are delighted to hear you are happy with your new table and chairs and the service we have provided pre and post delivery. It was a pleasure to serve you and we hope to welcome you back to Fusion Living again in the future. We hope you enjoy your new dining set for many years to come. Best wishes Michelle

Posted 2 months ago

Fusion Living is rated 4.8 based on 1,601 reviews