Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,611 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,611 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 27th June 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Great company quick reply to our email love our chairs fit perfectly with the style of our kitchen definitely recommend this site”

Helpful Report

Posted 2 days ago

Hi Debra, Thank you for your amazing 5-star review! We’re delighted to hear that our chairs fit perfectly in your kitchen and that you had a great experience with our team. Your recommendation means a lot to us! Warm regards, The Fusion Living Team

Posted 2 days ago

“Great customer service and speedy delivery too as always, great company to purchase items and to help with any queries. Thanks!”

Helpful Report

Posted 6 days ago

Hi Debbie, Thank you for your fantastic 5-star review! Your kind words mean so much to us! We look forward to assisting you again soon. Warm regards, The Fusion Living Team

Posted 2 days ago

“Just what we were looking for”

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Posted 1 week ago

Hi Lynn, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found exactly what you were looking for with us. We’re here for you anytime—and we hope to see you back soon! Warm regards, The Fusion Living Team

Posted 2 days ago

“Fantastic customer service! I got in touch to ask if I could see photos of a couple of chairs from their outlet sale, just to check their marks / defects, and Michelle was amazing at helping me with this. She sent multiple photos and ensured the warehouse delivered the correct chair once I placed my order. What a star!”

Helpful Report

Posted 1 week ago

Hi Anna, Thank you for your wonderful 5-star review! We’re so glad to hear that Michelle was able to assist you with the photos of the chairs, to help you make your decision, and that your order was taken care of perfectly. Your satisfaction means the world to us and has been shared with the team. We look forward to helping you again in the future. Best wishes Lois

Posted 1 week ago

“Excellent customer service and good quality chairs. Delivered to south of France with no hiccups. Easy to assemble. The rotating mechanism is smooth and the finish is good Hopefully the the white plastic won’t yellow over time. Shame we couldn’t get the matching Marble table - but I understand the risks of damage with the very heavy weight, multiple carriers and innate fragility of marble. Will be the first place we look in the future.”

Helpful Report

Posted 3 weeks ago

Hi Simon, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a positive experience with our customer service and that the chairs were delivered smoothly to the south of France. We are sorry that we couldn't help with the delivery of the marble table to France. Enjoy your chairs and we hope to welcome you back again in the future. Best wishes Lois

Posted 1 week ago

“Despite the website not being very accurate for EU buyers, the experience was perfect. The chairs were shipped quickly and arrived in perfect condition. I highly recommend this seller.”

Helpful Report

Posted 1 month ago

Hi Clément, Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience shopping with us, with quick shipping and your chairs arriving in great condition. We appreciate your feedback regarding accuracy for EU buyers and would like to understand more about this. We will contact you directly to chat further. Thank you once again, Lois

Posted 1 month ago

“Excellent service Have bought these Robin Day chairs many times over the years Michelle and her company have been the best to deal with Thank you”

Helpful Report

Posted 1 month ago

Hi Anne, Thank you so much for your fantastic 5-star review! We're delighted to hear that you've had a great experience with our service and that Michelle and the team have been a pleasure to deal with. We look forward to assisting you again in the future! Warm regards, The Fusion Living Team.

Posted 1 month ago

“Excellent products and services. Delivery in France was quicker than expected, Chelsea chairs are very beautiful ! Client service is perfect : I had some questions (one about the delivery, another about the chair because of a technical issue), and I have received answers very quickly by phone and email. Perfect !”

Helpful Report

Posted 1 month ago

Hi Isabelle, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our delivery service quicker than expected and that you’re enjoying the beautiful Chelsea chairs. It’s great to know that our customer service team was able to assist you swiftly with your questions. Your satisfaction is our priority! We look forward to serving you again in the future! Warm regards, The Fusion Living Team.

Posted 1 month ago

“I ordered the black Wishbone Chairs with the natural hemp seat. Payment and delivery were quick and straightforward, though I would have appreciated a tracking number earlier — I only received one once the delivery driver was at my door. The chairs themselves are beautiful. They’re slightly bulkier than the original design classic, but I personally don’t mind at all. I absolutely enjoy having them in my home and would definitely recommend them to anyone considering a purchase.”

Helpful Report

Posted 1 month ago

Hi Lucas, Thank you for your 4-star review! We're thrilled to hear that you find the Wishbone Chairs beautiful and enjoy having them in your home. Your feedback about the tracking number is appreciated, and we’ll strive to improve that aspect of our service. We’re glad you’re happy with your purchase and truly value your recommendation! Warm regards, The Fusion Living Team

Posted 1 month ago

“Not having heard of the company before, I was dubious about making an expensive purchase but very glad I did. The pre- and after sales service provided by Michelle was excellent and the quality build of the table and chairs I have now taken delivery of has exceeded my expectations. Would highly recommend buying from this company.”

Helpful Report

Posted 1 month ago

Thank you for your amazing 5-star review! We're so pleased to hear that you took a chance on us and that Michelle was able to provide you with exceptional service. It's fantastic to know that the quality of your new table and chairs exceeded your expectations. We truly appreciate your recommendation and hope to see you again soon! Warm regards, The Fusion Living Team

Posted 1 month ago

“Products are very good and delivery rapid with no damage sole inconvenient : we believe that the £/euro exchange rate used is too high and increases the price in euro . Customers are not made aware of the tariff when they purchase on line .”

Helpful Report

Posted 1 month ago

Hi Michel, Thank you for your fantastic 5-star review! We're delighted to hear that you are pleased with your products and that the delivery was quick and damage-free. We appreciate your feedback regarding the exchange rate, and we will take your comments into consideration as we strive to improve our service. We look forward to welcoming you back soon! Best wishes Lois

Posted 1 month ago

“Perfect products”

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Posted 2 months ago

Hi Marie, Thank you so much for your awesome 5-star review! We’re delighted to hear that you’re pleased with your products. Your satisfaction means the world to us, and we can’t wait to serve you again in the future. Best wishes Fusion Living

Posted 1 month ago

“Une belle qualité ! Un excellent suivi de commande.”

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Posted 2 months ago

Bonjour Renald, Merci beaucoup pour votre excellent avis de 4 étoiles! Nous sommes ravis d'apprendre que la qualité de nos produits et le suivi de votre commande ont répondu à vos attentes. Votre satisfaction est notre priorité et nous espérons vous servir à nouveau très bientôt. Cordialement, L'équipe Fusion Living

Posted 1 month ago

“Great customer service, called and booked a delivery date that worked for me, all brought up to our office and product is great quality and looks great in our office.”

Helpful Report

Posted 2 months ago

Hi Natalie, Thank you so much for your fantastic 5-star review and for sharing the photograph - your chairs look great! We're delighted to hear that you had a positive experience with our customer service and that the delivery worked well for you. We hope to welcome you back again in the future. Best wishes Lois

Posted 2 months ago

“No complaints whatever. A good service in every respect!”

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Posted 2 months ago

Hi Hilary, Thank you for your wonderful 5-star review! We're so glad to hear that you had a good experience with our service. Your satisfaction is our top priority, and we appreciate your kind words. Best wishes Michelle

Posted 2 months ago

“Really well made and beautiful chairs. A bit fiddly to put together but once you have done one it’s easy enough. Very quick delivery.”

Helpful Report

Posted 2 months ago

Hi Lottie, Thank you so much for your lovely 5-star review! We're thrilled that you found our chairs beautifully made and that the delivery was quick. We appreciate your understanding with the assembly process—once you get the hang of it, it’s all smooth sailing from there! Warm regards, The Fusion Living Team

Posted 2 months ago

“Pleased with my replacement tulip cushions, super fast delivery, just couldn't be happier.”

Helpful Report

Posted 3 months ago

Hi M Waugh, Thank you so much for your amazing 5-star review! We're thrilled to hear that you're pleased with your replacement tulip cushions and that the delivery was super fast. We really appreciate your feedback. Warm regards, The Fusion Living Team

Posted 2 months ago

“Comfortable, stylish and lovely colour. Speedy delivery. Great service.”

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Posted 3 months ago

Hi David, Thank you so much for your fantastic 5-star review! We're delighted to hear that you find our products comfortable, stylish, and the delivery speedy. Your kind words about our service truly mean a lot to us! Warm regards, The Fusion Living Team

Posted 2 months ago

“Easy to order, very professional company, delivered on time and my new ghost chairs look gorgeous 😍”

Helpful Report

Posted 3 months ago

Hi Lynne, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the ordering process easy and that your new ghost chairs look gorgeous! Your satisfaction truly brightens our day. Warm regards, The Fusion Living Team

Posted 2 months ago

“Easy to use website that allowed ordering of appropriate products that are well made.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're so pleased to hear that you found our website easy to use and that you're happy with the quality of our products. Your satisfaction means a lot to us! Best wishes, The Fusion Living Team

Posted 2 months ago

Fusion Living is rated 4.8 based on 1,611 reviews