Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,625 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“excellent quality and worth the wait”

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Posted 19 hours ago

“Easy ordering and info, delivery on time, happy with product.”

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Posted 1 week ago

Hi Karen, Thank you for your wonderful 5-star review! We're so glad to hear that you found the ordering process easy and that your delivery was right on time. We truly appreciate your feedback and look forward to serving you again soon. Best wishes, The Fusion Living Team

Posted 21 hours ago

“The service as excellent. I ordered on a Sunday then realised I had made a mistake on the order so emailed and received an email back the next day sorting it all out. Order arrived that Wednesday. My chairs are lovely and good quality and excellent value. Very happy all round”

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Posted 1 week ago

Hi Ruth, Thank you so much for your amazing 5-star review! We're delighted to hear that you had a great experience with our service and that everything was sorted out swiftly for you. It's wonderful to know that you're happy with your lovely chairs and found them to be good quality and excellent value. We truly appreciate your feedback and hope to serve you again soon! Kind regards, The Fusion Living Team

Posted 21 hours ago

“I spent nearly £1810.75 and bought 22 x Fusion Living Soho Plastic Dining Chair with Squared Dark Wood Legs (11 x red and 11 x black) and 4 x Fusion Living Soho Plastic Bar Stool with Dark Wood Legs (2 x red and 2 x black with dark wooden legs), for my restaurant. Since day 1 we had issues with the wooden legs, couple of them were replaced. Legs are ment for repeated use, not strong to hold the weight. As the jointsvare not glued or fixed properly it becomes loose. Now all 26 chairs are broken and I had to replace all.”

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Posted 1 week ago

“Purchased 4 Chelsea swivel chairs from Fusion.Very happy with the product to go with our existing tulip table. Carley and Michelle were great to deal with from initial enquiry to viewing and purchase Would use again and recommend”

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Posted 1 week ago

Hi Trevor, Thank you for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your Chelsea swivel chairs and that Carley and Michelle were able to assist you so well throughout your journey with us. Your recommendation means a lot, and we can’t wait to welcome you back for any future needs. Enjoy your beautiful new setup! Kind regards, The Fusion Living Team

Posted 21 hours ago

“We were really pleased with our chairs.It was a pleasure to get the phone answered right away by a person instead of a recording.The packaging was really done well .”

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Posted 3 weeks ago

Hi Patricia Thank you for your wonderful 5-star review! We're delighted to hear that you are pleased with your chairs and that our customer service team made a positive impression. We love to speak to our customers over the 'phone as we know how important this interaction is, especially in such a digital world that we now live in. We also take great pride in our packaging, so it's fantastic to know that it met your expectations. We hope you enjoy your new chairs and hope to see you again in the future. Warm wishes, Team Fusion!

Posted 2 weeks ago

“I’ve got so much help from Michelle, a customer service and sales manager. I had to do my house photoshoot and viewing to sell my house. I needed matching chairs urgently, and thanks to her i got the items on time and successfully finished tasks. Thank you Michelle.”

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Posted 3 weeks ago

Hi Dylana Thank you for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that Michelle was able to assist you so effectively and that you successfully completed your house photoshoot and viewing. Your satisfaction is our top priority, and it’s wonderful to know we could help you at such a crucial time. We hope we can help you again in the future. Warm wishes, Team Fusion Living

Posted 2 weeks ago

“I was firstly impressed with the professionalism of the Fusion Living staff in handling my initial enquiries. As a result I place my order and the tulip chairs were exactly what I wanted. A small bump in the road was speedily resolved. I would have no hesitation in recommending Fusion Living for your furniture needs.”

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Posted 3 weeks ago

Hi Leslie Thank you for your 5-star review. It means the world to the team here at Fusion. We are so pleased that you are happy with the service we provided and also your new chairs. We hope that we can help you again in the future. Thank you once again. Best wishes Team Fusion!

Posted 2 weeks ago

“Très belles chaises « tulipes », confortables et design. Une mention particulière au service client de Fusion Living Michele et Carlita pour leur professionnalisme”

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Posted 3 weeks ago

Bonjour Géraldine, Merci beaucoup d'avoir pris le temps de nous laisser un excellent avis. Nous apprécions beaucoup vos commentaires et nous les avons partagés avec l'équipe. C'est très important pour nous de savoir que nos clients sont satisfaits de nos produits et services. Au plaisir de vous revoir. Cordialement Fusion Living Hi Geraldine Thank you so much for taking the time to write an excellent review for us. We really appreciate the feedback and this has been shared with the team. It means the world to us, to know that our customer's are happy from a product and service point of view. We hope to see you again in the future. Best wishes Fusion Living

Posted 2 weeks ago

“High quality product. Excellent customer service.”

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Posted 1 month ago

Thank you so much for your wonderful review, Sue! We're thrilled to hear that you found our product to be of high quality and appreciated our customer service. Your satisfaction is our top priority, and we really value your support. Warm regards, Team Fusion Living

Posted 2 weeks ago

“I ordered a set of chairs from Switzerland. It was even faster than swiss delivery and are good quality. I recommend.”

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Posted 1 month ago

Thank you very much for your excellent review. It is great to hear such good feedback about the delivery and products. We really do thank you for your custom and hope that we can welcome you back again in the future. Best wishes Fusion Living

Posted 2 weeks ago

“A very speeddy and most efficient shipping,thank you !”

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Posted 1 month ago

Bonjour Christine, Merci beaucoup pour votre avis élogieux. Nous sommes ravis d'apprendre que vous avez apprécié la rapidité et l'efficacité de notre livraison. Merci de votre achat et à bientôt. Cordialement L'équipe Fusion Living Hello Christine, Thank you so much for your glowing review. We're delighted to hear that you appreciated the speed and efficiency of our delivery. Thank you for shopping with us and we hope to see you again soon. Best wishes The Fusion Living Team

Posted 2 weeks ago

“La livraison avec chronopost a été un peu chaotique, 5 jours de retard avec report journalier. La chaise correspond aux attentes même si son aspect est très "plastique". Montage facile. Le orange du PU me convient.”

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Posted 1 month ago

Bonjour Nathalie, Merci d'avoir pris le temps de nous faire part de votre avis. Nous sommes ravis d'apprendre que les chaises répondent à vos attentes, mais nous regrettons les retards de livraison de Chronopost. Nous prenons en compte vos commentaires et les avons transmis à l'équipe. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Fusion Living Good morning Nathalie Thank you for taking the time to feed back to us. We are delighted to hear that the chairs meet your expectations although we are sorry to hear about the delays with Chronopost. We take your feedback on board and this has been shared with the team. We do hope to welcome you back again in the future. Best wishes Fusion Living

Posted 2 weeks ago

“Easy ordering and quick delivery”

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Posted 1 month ago

Hi Anne Thank you for your fantastic 5-star review! We’re so glad to hear that you found our ordering process to be easy and that delivery was swift. Your feedback truly motivates us. Warm regards, Team Fusion Living

Posted 2 weeks ago

“Great company quick reply to our email love our chairs fit perfectly with the style of our kitchen definitely recommend this site”

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Posted 1 month ago

Hi Debra, Thank you for your amazing 5-star review! We’re delighted to hear that our chairs fit perfectly in your kitchen and that you had a great experience with our team. Your recommendation means a lot to us! Warm regards, The Fusion Living Team

Posted 1 month ago

“Great customer service and speedy delivery too as always, great company to purchase items and to help with any queries. Thanks!”

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Posted 1 month ago

Hi Debbie, Thank you for your fantastic 5-star review! Your kind words mean so much to us! We look forward to assisting you again soon. Warm regards, The Fusion Living Team

Posted 1 month ago

“Just what we were looking for”

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Posted 1 month ago

Hi Lynn, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found exactly what you were looking for with us. We’re here for you anytime—and we hope to see you back soon! Warm regards, The Fusion Living Team

Posted 1 month ago

“Fantastic customer service! I got in touch to ask if I could see photos of a couple of chairs from their outlet sale, just to check their marks / defects, and Michelle was amazing at helping me with this. She sent multiple photos and ensured the warehouse delivered the correct chair once I placed my order. What a star!”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you for your wonderful 5-star review! We’re so glad to hear that Michelle was able to assist you with the photos of the chairs, to help you make your decision, and that your order was taken care of perfectly. Your satisfaction means the world to us and has been shared with the team. We look forward to helping you again in the future. Best wishes Lois

Posted 1 month ago

“Excellent customer service and good quality chairs. Delivered to south of France with no hiccups. Easy to assemble. The rotating mechanism is smooth and the finish is good Hopefully the the white plastic won’t yellow over time. Shame we couldn’t get the matching Marble table - but I understand the risks of damage with the very heavy weight, multiple carriers and innate fragility of marble. Will be the first place we look in the future.”

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Posted 2 months ago

Hi Simon, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a positive experience with our customer service and that the chairs were delivered smoothly to the south of France. We are sorry that we couldn't help with the delivery of the marble table to France. Enjoy your chairs and we hope to welcome you back again in the future. Best wishes Lois

Posted 1 month ago

“Despite the website not being very accurate for EU buyers, the experience was perfect. The chairs were shipped quickly and arrived in perfect condition. I highly recommend this seller.”

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Posted 2 months ago

Hi Clément, Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience shopping with us, with quick shipping and your chairs arriving in great condition. We appreciate your feedback regarding accuracy for EU buyers and would like to understand more about this. We will contact you directly to chat further. Thank you once again, Lois

Posted 2 months ago

Fusion Living is rated 4.8 based on 1,625 reviews