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Fusion Living Reviews

4.8 Rating 1,146 Reviews

95 %

of reviewers recommend Fusion Living

Company Reviews

Product Reviews

4.8

Based on 1,146 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire

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Fusion Living 5 star review on 14th March 2022

Fusion Living 5 star review on 11th March 2022

Fusion Living 5 star review on 3rd March 2022

Fusion Living 5 star review on 3rd March 2022

Fusion Living 5 star review on 3rd March 2022

Fusion Living 5 star review on 3rd March 2022

Fusion Living 5 star review on 3rd March 2022

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

Helpful Report

Posted 1 year ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 1 year ago

“I really like the chairs and the customer service was exemplary”

Posted 2 days ago

“we already ordered 4 chairs from this company nd was delighted with them that we decided to buy a further 2 chairs in a different colour to give a bit of a pop to our kitchen/dining room. they are really quick in getting the order dispatched and even though we live in the Highlands of Scotland we did not need to pay extra for delivery - a very big plus when you live here. the delivery was hassle free. The company who did the delivery were most courteous and helpful and we would definitely recommend this company.”

Posted 5 days ago

“Great Company. Came in time. Chairs wonderful. People so helpful. Very good price. Will always buy from them.”

Posted 1 week ago

“Used Fusion Living on several occasions and they always not only deliver on time but their customer service is second to none. Their products are also execptional.”

Posted 2 weeks ago

Thank you for taking the time to write us this fantastic review, Andrea! We're so pleased you're happy with your products and your experiences with the service provided whilst shopping with us. We do hope to welcome you back again. Best wishes, Fusion Living

Posted 2 weeks ago

“I recently purchased four Soho chairs from Fusion Living and I’ve got to say the customer service was excellent, I had a small issue when building one of the chairs and a quick call to Reo in customer service and she resolved with no issues and I received the replacement part within 24hrs I would definitely recommend Fusion Living and look forward to buying from them again in the near future.”

Posted 3 weeks ago

Good Afternoon Duncan. Thank you so much for providing us with such a fabulous review! We are so pleased that you are happy with the customer service received whilst shopping with us here at Fusion Living. We will pass this lovely feedback onto Reo! We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We can't wait to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 weeks ago

“We are absolutely happy with the excellent support and the condition of our chairs. The communication worked flawlessly, as did the shipping and transport to Switzerland. Thank you very much for this professional and friendly service!”

Posted 3 weeks ago

Thank you so much for your Review, Carsten. We are so delighted that you love your chairs! We're so pleased you're happy with the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. It is great to hear that the shipping to Switzerland worked flawlessly! We do hope you choose to shop with us again. Best wishes, Fusion Living

Posted 2 weeks ago

“Great service yet again. Will definitely use again.”

Posted 3 weeks ago

Good afternoon Russell, Thank you so much for taking the time to provide us with this fantastic review, we are so pleased that you are happy with the service provided whilst shopping with us. We can't wait to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 weeks ago

“Easy website and responsive to emails”

Posted 3 weeks ago

Good afternoon Karen, Thank you for your amazing review, we are so pleased that you had a positive experience whilst shopping with us, and we do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 2 weeks ago

“Friendly service combined with very good quality products - 100 % satisfied. Thank you !”

Posted 1 month ago

Good morning Mary, Thank you for taking the time to write us this excellent review! We are so happy that you love your products, and are pleased with the customer service experienced whilst shopping with us. We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 1 month ago

“Fantastic customer service. I added an extra item a day later than the original order and they included it in one delivery.”

Posted 1 month ago

Good Morning Russell, Thank you so much for providing us with this excellent review, we are so pleased that you are happy with the customer service provided whilst shopping with us! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 1 month ago

“We were a little apprehensive ordering furniture online but Fusion Living made it a stress free experience from start to finish. As soon as we placed our order, we received friendly and concise communication and this continued as we waited for delivery. We received updates regarding the status of our order and our chairs even arrived sooner than we expected. We are delighted with the quality of our new chairs and will definitely order from Fusion Living again in the future.”

Posted 1 month ago

Good afternoon Nicola, Thank you for taking the time to write us this fabulous review. We're so pleased you're happy with your new chairs and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 1 month ago

“Good value chairs, although one was very difficult to assemble as connection to metal legs was misaligned. Delivery a bit slower than I hoped.”

Posted 1 month ago

Hi Anne, Thank you for taking the time to write us a review and for your feedback, we're sorry you felt that the delivery took a bit longer than you expected. We hope to welcome you back again. Best wishes, Fusion Living

Posted 1 month ago

“Excellent service and quality item as always”

Posted 1 month ago

Thank you for providing us with this fantastic review, Mark! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 1 month ago

“Make a mistake when ordering which was promptly put right by customer services”

Posted 2 months ago

Thank you for your great review! We are so pleased our customer service team were able to assist you. We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 1 month ago

“Fusion living turned out to be an unexpectedly positive experience. I was able to find a phone number at the front page of their website, which is an easy these days, and when I rang the phone number for human answered it almost immediately, without lots of choose option on this and wait and choose option that. The person is answered the phone was amazingly helpful making a large company feel like a small family run business.”

Posted 2 months ago

Good Morning Seb, We are so pleased that you had a positive experience whilst shopping with us, we really pride ourselves on excellent customer service, so feedback like this is fantastic to hear. We do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 1 month ago

“Fabulous speedy delivery and great goods at brilliant price. Thank u”

Posted 2 months ago

Hi Debra, Thank you for providing us with such a fantastic review, we are so happy you are pleased with your order and the overall experience whilst shopping with us. We do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 2 months ago

“Etwas länger gedauert, aber schöne Ware.”

Posted 2 months ago

Hallo, Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie mit Ihrer Bestellung zufrieden sind, und bedauern zu hören, dass die Lieferung etwas länger gedauert hat. Das nehmen wir mit an Bord. Wir hoffen, dass Sie sich in Zukunft wieder für einen Einkauf bei uns entscheiden. Besten Wünsche, Fusion-Leben

Posted 2 months ago

“The chairs are nice, but you sent me way less screws than you should. One of them just came with 4 screws, I have nothing to attach the sit. Can you send them to me please ?”

Posted 2 months ago

Hi Estefania, Thank you for your review, we are so glad you love your chairs and sorry to hear you didn't receive enough screws. We will get these in the post to you! If there's anything else, please don't hesitate to get back in touch. Best wishes, Fusion Living

Posted 2 months ago

“Easy ordering and fast delivery, well packed items. Would recommend”

Posted 2 months ago

Thank you for your great review! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 months ago

“Very friendly, very prompt! Thank you for your great attendance.”

Posted 2 months ago

Hi Nicole, Thank you for taking the time to write us this great review! We are so pleased you're happy with the overall experience whilst shopping with us, and we do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 months ago

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Fusion Living is rated 4.79 based on 1,146 reviews