Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,646 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a single Eiffel dining chair to try out in our home, this delivery was delayed, however from start to finish, the customer service we received was great and we were kept up to date. The chair suited our dining room perfectly so we ordered 7 more in a variety of bright colours. They all arrived within a week of ordering and look fabulous! We are so pleased with our contemporary bright mix of chairs and they are comfortable too.”

Fusion Living 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

Good Morning Helen, Thank you for taking the time to write us this excellent review, your chairs look gorgeous! We're so pleased you're happy with your new chairs and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Chairs arrived promptly. The packaging was a little battered”

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Posted 6 days ago

“Ordering, delivery and the quality of the chairs, fantastic. Thank you Fusion Living.”

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Posted 1 week ago

“Bel article. Le petit défaut à cause duquel il est vendu à prix bas n'est pas du tout gênant. Bonne réactivité quand on pose une question. Livraison rapide.”

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Posted 1 week ago

“Delighted with quality and service.”

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Posted 1 week ago

“Happy with my purchase very good price as the chairs were in the outlet. Delivery excellent. I had a problem in being able to stack the chairs but Michelle was very helpful in sending me pictures and instructions and now they stack beautifully. Fusion are an excellent company to purchase from.”

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Posted 1 week ago

Good morning Thank you for your great review We really appreciate your feedback. We just wanted to reach out regarding the chairs stacking. We wanted to reassure you that they do stack and we will contact you directly to discuss this. All best wishes Fusion Living

Posted 1 week ago

“We had an excellent experience with Fusion Living. The team provided great advice and support throughout the entire process, making everything easy and stress-free. They were always helpful, responsive, and genuinely attentive to our needs. The chairs we purchased are of very high quality — sturdy, stylish, and extremely comfortable. We’re really pleased with both the service and the product, and we wouldn’t hesitate to order from Fusion Living again.”

Helpful Report

Posted 2 weeks ago

“Soho chairs look stylish but cushions on chairs were a bit wrinkled and not very thick. One set of. The chair legs would not level however hard we tried . Overall they were overpriced for what they were”

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Posted 2 weeks ago

“Great product and really fast delivery Would definitely recommend”

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Posted 2 weeks ago

“Very happy with the purchase and service.”

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Posted 3 weeks ago

“Très bonne qualité du plastique et du coussin et surtout elle est démontable pour être revissé”

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Posted 3 weeks ago

“Amazing company to deal with”

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Posted 1 month ago

“Everything went smoothly and quickly, from ordering to delivery. We are very happy with the two Kartell chairs. We would order again anytime. We can only recommend Fusion Living.”

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Posted 1 month ago

“Love the chairs. Easy to assemble, very comfortable and look great. I would like more colour choice for fabric cushions ( navy would be nice).”

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Posted 1 month ago

“Excelkent service, helpful friendly staff”

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Posted 1 month ago

“We recently bought four kitchen chairs from Fusion. The chairs themselves were excellent, but the customer service was outstanding, We had a need to switch the coulour of a seat pad. This was done without fuss, argument or delay. It was good, old-fashioned personal service.....I didn't have to ''press 1 to be annoyed''. Thank you especially to Carley and Michelle. I highly recommend this company.”

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Posted 1 month ago

“Excellent transaction from start to finish. Really pleased with the table and chairs.”

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Posted 1 month ago

“Excellent communication. Super fast shipping to Germany within just a few days. Such great chairs, we are super happy ! We would gladly order again soon.”

Helpful Report

Posted 1 month ago

Hi Mirjam, Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the chairs and that shipping to Germany was fast. We’d be delighted to help with your next order. Warm regards, The Fusion Living Team

Posted 1 week ago

“Extremely helpful staff. Customer service, from start to finish was timely and nothing was too much trouble. I would certainly recommend Fusion Living and hope to use them again.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We’re glad our staff were helpful and that you found the service timely from start to finish. We look forward to assisting you again in the future. Kind regards, The Fusion Living Team

Posted 1 week ago

“The team couldn't have been more knowledgeable and kind. Nothing was too much trouble. This was my third purchase from Fusion Living, I dare say there will be many more! Thank you!”

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Posted 1 month ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear the team was knowledgeable and kind, and that you’ve enjoyed multiple purchases with us. We look forward to welcoming you back for many more. Kind regards, The Fusion Living Team

Posted 1 week ago

“Great customer service and fantastic dining chairs.”

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Posted 1 month ago

Thanks for your great review! We’re thrilled you loved the dining chairs and our customer service. Kind regards, The Fusion Living Team

Posted 1 week ago

Fusion Living is rated 4.8 based on 1,646 reviews