FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,513 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,513 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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Lynn Saad

Victoria Timms

155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, friendly and helpful staff. Only one delivery man but he managed brilliantly. The product is great, super easy to use- great design.”

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Posted 3 years ago

“The team were extremely polite and clearly capable. Our old bed was moved and it’s replacement was installed within 1.5 hours.”

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Posted 3 years ago

“Really pleased with our sofa! We are currently using it as our bed every night and it's super comfy. The Furl team were a pleasure to deal with.”

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Posted 3 years ago

“Beautiful product. Bvery comfortable and fantastic quality. Delivery communication was excellent and installation was carried out by very friendly and well mannered. They were also very informative about the product.”

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Posted 3 years ago

“I am very happy with our Paris sofa bed and foot stool. The colour looks great and the size is perfect for the room. It was delivered by Lyubo and Steve who they were friendly, professional and very helpful.”

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Posted 3 years ago

“Delivery drivers were extremely efficient and very helpful”

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Posted 3 years ago

“After a hiccup about the delivery date, which was sorted out quickly, the delivery was great. They demonstrated the sofa bed mechanism and made sure they took away all the packing. I love the new sofa.”

FURL 5 star review on 17th February 2022

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Posted 3 years ago

“Delighted with my sofa bed which was delivered this morning. The two guys who delivered it and put it together were very pleasant professional and efficient and explained everything very well . A credit to your company. Thank you. Shaida Qadri”

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Posted 3 years ago

“The bed was delivered and assembled today. Lyubo and his colleague were both friendly and professional. After assembly was complete they went through everything with me and made sure I understood and was confident to use. I was also assured if I had any questions at any time in the future I should not hesitate to contact furl. Would definitely recommend”

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Posted 3 years ago

“Lovely bed and looks very sturdy . The team is very receptive and responsive . Delivery team was fantastic.”

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Posted 3 years ago

“Brilliant service, fantastic Airbed with Storage. Delivery was great, on time and great service. Lovely guys couldn’t do enough to help, really quick assemble. Would recommend this company.”

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Posted 3 years ago

“Brilliant service from start to finish. Really happy with my new sofa bed. The delivery and installation team were exceptional. Thank you so much.”

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Posted 3 years ago

“The delivery team were lovely (especially as our flat is hard to access) and explained everything very clearly. Thank you :)”

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Posted 3 years ago

“We are delighted with our sofa bed from Furl. We ordered the Cambio large four-seater sofa in a gorgeous orange velvet. It looks absolutely stunning. The quality of the workmanship is outstanding. We are planning to use this as our bed, so it will be used every day. It is so easy to use and the mattress is comfier than our current bed which we loved. So we are over the moon. Lubo was our delivery guy. He was very professional, friendly and a credit to Furl. He assembled our sofa efficiently and we couldn't believe how quick it was ready to use. He told us everything we needed to know. I would not hesitate to recommend Furl to everyone. Best Sofa Beds in the world. Thank you, Amy : )”

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Posted 3 years ago

“Excellent quality, design and great install experience”

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Posted 3 years ago

“The delivery team were helpful, friendly and took the time to explain how everything worked.”

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Posted 3 years ago

“Great product (the Illusion bed), fast and friendly installation, what more could you want? This was actually my second Furl bed, and one of the coolest things was to note all the little improvements that happened in the last few years, as explained by my two friendly installers. Furl do not sit on their laurels, they keep polishing and refining their designs.”

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Posted 3 years ago

“The delivery team has done a good job for the installation of our bed frames, particularly for one of the beds which is of very tight space that needs their skill to re-sequencing the installation procedures. Honestly, the price tells its quality and service. I would no doubt recommending to my friends if they are looking for high end bed products.”

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Posted 3 years ago

“Very professional, friendly and quick delivery and install team. They were polite and efficient and took all the rubbish with them. Highly recommend”

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Posted 3 years ago

“The delivery arrived on time. The installers were courteous and polite and assembled the bed quickly and efficiently. They showed me how to operate the storage system and made sure I was completely happy with the bed.”

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Posted 3 years ago

FURL is rated 4.9 based on 1,513 reviews