Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.38

4.4 Rating 484 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 484 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable prices and excellent service. Delivered early morning on the scheduled date.”

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Posted 1 year ago

“Good service with the information that the items ordered was out of stock. Was not updated and the delivery turned up with out confirming, luckily someone was at home.”

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Posted 1 year ago

“Brought 20 treated 4 x 2 for use as a deck base. They arrived on time, good quality, and the delivery driver was really helpful. A good experience buying from Fulham Timber will do so again in the future.”

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Posted 1 year ago

“recommended Fulham Timber for DIY project Responsible and helpful”

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Posted 1 year ago

“Used Fulham timber for over 10 years and they never disappoint. Recently moved out of London and their delivery service does not disappoint either!”

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Posted 1 year ago

“Easy to order, quick delivery , very helpful delivery man, good quality timber in a nut shell perfect all round”

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Posted 1 year ago

“Good service good quality”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Good quality sturdy wood with minimal cracks and bend on long (4,8m) pieces. Quick delivery with attentive and helpful staff. Easy comms with customer support.”

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Posted 1 year ago

“First experience of ordering with FT has been excellent. Easy order process online, plywood supplied is excellent quality unlike many of the big box DIY stores. Friendly helpful driver, will definitely use again.”

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Posted 1 year ago

“Great material, great customer service and efficient delivery!”

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Posted 1 year ago

“I have been waiting two weeks for a next day delivery for £18. The did not deliver on both data they said they would and I have had to repeatedly try and call them after cancelling a work person in the mean time. So far it’s not been a good experience and I am still waiting.”

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Posted 1 year ago

“Prompt delivery and good value”

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Posted 1 year ago

“The time for delivering the goods is to long. You are only given a delivery date after you buy the goods. No matter what time you call customer services you can never speak to anyone and they don't reply to messages left.”

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Posted 1 year ago

“Poorly managed and bad customer service.”

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Posted 1 year ago

“Good communication ,fast delivery ,thank you”

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Posted 1 year ago

“Everything perfect”

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Posted 1 year ago

“Ordered online and when I asked for specifics I got a call very quickly from the admin staff confirming exactly what I needed. Very helpful and efficient service all round.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“I ordered 16 M of 225mm skirting. This arrived in 5 different pieces which varied in size from max 3.5M to one piece which was >2M. I needed at least one piece that was 3.8M long. I decided to live with what had been given to me and cracked on with priming the wood. Only when i came to complete the installation did i notice that the wood was a combination of warped, sniped and of irregular profile. ie the height of the skirting varied by 1cm along its length. I contacted the branch and they then sent me replacement items which were ~5M long, however by this time i had much of it installed. Overall, i felt that i had been sent the crappy scraps that until i complained. At that point i was sent some decent stuff. I didnt have space to store it and so it was returned.”

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Posted 1 year ago

Fulham Timber is rated 4.4 based on 484 reviews