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Fulham Timber Reviews

4.4 Rating 493 Reviews
83 %
of reviewers recommend Fulham Timber
Company Reviews Product Reviews
144
 Questions Metrics
4.4
Based on 493 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Joanna Firmin
Verified Buyer
“I have been waiting two weeks for a next day delivery for £18. The did not deliver on both data they said they would and I have had to repeatedly try and call them after cancelling a work person in the mean time. So far it’s not been a good experience and I am still waiting.”
Helpful Report
Posted 1 year ago
Jason Foster
Verified Buyer
“Prompt delivery and good value”
Helpful Report
Posted 1 year ago
Ralph Alexander
Verified Buyer
“The time for delivering the goods is to long. You are only given a delivery date after you buy the goods. No matter what time you call customer services you can never speak to anyone and they don't reply to messages left.”
Helpful Report
Posted 1 year ago
Solly Alman
Verified Buyer
“Poorly managed and bad customer service.”
Helpful Report
Posted 1 year ago
Evgenia Tomlin
Verified Buyer
“Good communication ,fast delivery ,thank you”
Helpful Report
Posted 1 year ago
Ali Hosseini
Verified Buyer
“Everything perfect”
Helpful Report
Posted 1 year ago
John Dodd
Verified Buyer
“Ordered online and when I asked for specifics I got a call very quickly from the admin staff confirming exactly what I needed. Very helpful and efficient service all round.”
Helpful Report
Posted 1 year ago
Ion Onucu
Verified Buyer
“Very good service”
Helpful Report
Posted 1 year ago
Peter Lukes
Verified Buyer
“I ordered 16 M of 225mm skirting. This arrived in 5 different pieces which varied in size from max 3.5M to one piece which was >2M. I needed at least one piece that was 3.8M long. I decided to live with what had been given to me and cracked on with priming the wood. Only when i came to complete the installation did i notice that the wood was a combination of warped, sniped and of irregular profile. ie the height of the skirting varied by 1cm along its length. I contacted the branch and they then sent me replacement items which were ~5M long, however by this time i had much of it installed. Overall, i felt that i had been sent the crappy scraps that until i complained. At that point i was sent some decent stuff. I didnt have space to store it and so it was returned.”
Helpful Report
Posted 1 year ago
Fernando Santamaria
Verified Buyer
“Delivered on time and good quality items”
Helpful Report
Posted 1 year ago
GERALD GARDINER
Verified Buyer
“Good Timber, Good Value, Good Service, Thank you.”
Helpful Report
Posted 1 year ago
William Davies
Verified Buyer
“Delivery on time and product was just as described good value”
Helpful Report
Posted 1 year ago
Daniele Rossi
Verified Buyer
“Great service and good value”
Helpful Report
Posted 1 year ago
Matt Drury
Verified Buyer
“Easily found the moulding I needed for a repair on the website, ordered and delivered promptly. Great service.”
Helpful Report
Posted 1 year ago
Theresa Weber
Verified Buyer
“Very reliable and fast delivery. Thank you!”
Helpful Report
Posted 1 year ago
Howard Chick
Verified Buyer
“Good value, easy delivery, quick”
Helpful Report
Posted 1 year ago
Tim Spencer
Verified Buyer
“Quick delivery and friendly staff but you delivered plasterboard adhesive months past it's use by date. I had to dash out to get more at Wickes - a 90 min round trip. Always check the date on knauf plasterboard adhesive”
Helpful Report
Posted 1 year ago
Damien Barrett
Verified Buyer
“Excellent service excellent prices, very good quality timber and whats even better is you can use paypal credit to purchase! The only timber merchant iv ever heard of that does it 👍”
Helpful Report
Posted 1 year ago
Tom Bragg
Verified Buyer
“Good prices, good quality product (all timbers were substantially straight. Only one had slight damage which could be worked around. Delivery was on time and efficient. Driver helped unload.”
Helpful Report
Posted 1 year ago
Abul Kalam
Verified Buyer
“Excellent Price Excellent Communication Excellent Delivery”
Fulham Timber 5 star review on 4th January 2023 Fulham Timber 5 star review on 4th January 2023
Helpful Report
Posted 1 year ago
Fulham Timber is rated 4.4 based on 493 reviews
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