Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.39

4.4 Rating 569 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guys at the office sorting out the delivery were great and the timber was delivered super fast. Quality of the timber was OK but not brilliant some of it with twists.”

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Posted 2 months ago

“Timber arrived soaking wet, damaged from the forklift and with large splits in it (not ideal for C24 structural timber). I’ll probably go elsewhere next time.”

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Posted 4 months ago

“Fulham Timber have emailed me 3 times for this review. Some plywood edges were quite poor after being strapped downed tightly on the delivery truck. Delivery drive manually lifted the 8x4 sheets of ply off the vehicle before knocking for assistance and damage most of the corners. The 9x2 C16 Timber had considerable splits, poor sawn finish and damaged. Not Fulham Timber usual quality, a tad disappointing.”

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Posted 6 months ago

“I ordered a small piece of moulding for a door repair. The item was deliverered very promptly and efficiently, although the delivery price of £18 was quite substantial considering the item itself cost less than £4.”

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Posted 10 months ago

“Edging for shed purchased. Delivery set by FT for Wednesday, when I would not be there. I rang FT and told them this, suggested Thursday instead and they said never mind, although it says we need your signature, we won't really. I agreed where they should deposit the goods. Despite this they turned up on Wednesday and knocked on the door, causing my partner, a midwife in the middle of some online training, to have to answer the door, as they required a signature. Which is it FT? Signature or not?”

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Posted 1 year ago

“Items from my order were not delivered. when I called to point this out, I received an apologetic response but I still have not received products. Overall I was pleased with service but obviously I would like to receive what I paid for.”

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Posted 1 year ago

“Some of the timber was rougher then I expected but was able to sand that down. One piece has split at one end that I had to glue and stick together which was disappointing. However the delivery was quick.”

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Posted 1 year ago

“Extremely competitive prices, very helpful in store. Unfortunately delivery time is not estimated until after checkout and drivers do not unload the truck. Got some 3x1 when ordered 4x1 but not worth returning.”

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Posted 1 year ago

“The order was delivered the day after the email stated. Couldn’t get in touch with anyone to find out and nobody contacted me to let me know about the delivery either. The funniest thing is as soon as I complained via PayPal I got a response. Eventually it got delivered the next morning.”

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Posted 1 year ago

“Quick and easy. Although the driver ( I believe it's their own) can be more polite and not talk to me as if I'm a worker or something. I even have to help him carry stuff down as he can't be bothered to do anything.”

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Posted 1 year ago

“Purchasing 19x38mm Sawn Treated Roofing Batten was nothing short of confusing as the advertised length is not in stock (again not advertised as it's not in stock) but having a longer length which costs extra and is not really an issue. Delivery was swift once the additional cost was paid, however the quality of the battens was poor, more than 11 of the 60 battens were crushed/chipped/broken rendering them useless, but was resolved with an email and replaced within a few days. More hassle than anything really, i chose Fulham timber for quality and hassle-free purchasing and received the exact opposite..”

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Posted 1 year ago

“Delivery was a day late with no communication to let me know when it would arrive. Made numerous calls to find out when it would arrive.”

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Posted 2 years ago

“Quick delivery and friendly staff but you delivered plasterboard adhesive months past it's use by date. I had to dash out to get more at Wickes - a 90 min round trip. Always check the date on knauf plasterboard adhesive”

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Posted 2 years ago

“Delivery came reasonably fast, but expensive delivery fee. When the delivery arrived they were not packaged or wrapped at all, and 2 of the 6 lengths ordered were damaged, so I couldn't take full delivery. I was then told the remaining lengths would be delivered the next day by the unapologetic delivery driver, and this didn't happen. The remaining lengths were delivered the following week. Product is not of the best quality, with cracks and imperfections on them.”

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Posted 2 years ago

“Very bowed lengths of wood. Not impressed at all”

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Posted 2 years ago

“All the timber was very twisted. Never had that in the past. Used the timber, but was a pain and lots of waste.”

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Posted 2 years ago

“HI In general, was pleased with Fulham Timber and have used it a couple of times. Only this time I had to send back 5 lengths and have not been contacted in any way either to be redelivered or refunded. Thanks Erden”

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Posted 3 years ago

“I ordered an ogee panel mould. The first delivery attempt was of an ogee architrave, so I sent it back. The second delivery attempt was to the wrong address. I finally got what I ordered on the third attempt. Having said that, Fulham Timber were one of the few outlets that had what I wanted, and when it arrived, it was perfect.”

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Posted 3 years ago

“lovely word but not very square - made it tricky for a DIYer like me”

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Posted 3 years ago

“Ordered via website very easy, but not possible to get any feedback about delivery times within the 3 day slot was very difficult to manage.”

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Posted 3 years ago

Fulham Timber is rated 4.4 based on 569 reviews