Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,087 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,087 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“top job 5 stars”

Helpful Report

“The guy was really friendly and reassuring.”

Helpful Report

Thank you for your review, Sian. We're so glad to hear that our team provided you with friendly and reassuring service. It's important to us that our customers feel supported and at ease. Best wishes, Team Fuel Fixer

“Very helpful technician, friendly, just what was needed in a crisis, a bit expensive for what was needed just a drain down and refill , but can understand they dont know that when they price so ………”

Helpful Report

Thank you for your feedback, Ken! We’re glad to hear that our technician provided the friendly and helpful service you needed during your crisis. We understand that pricing can sometimes be a concern, and we appreciate your understanding. Warm regards, Team Fuel Fixer

“Very good service and quick”

Helpful Report

We're so pleased to hear that you found our service to be both very good and quick. Warm regards, Team Fuel Fixer

“Very pleased with my recent experience; smooth operation with helpful explanations as to how the scheme would work. Particular mention for 'Bela' who eventually arrived and carefully explained the process. Very professional yet friendly, relaxed and reassurring as he went about his task; a great representative for his company. I appreciate his help at a difficult time.”

Helpful Report

Thank you - we're glad to hear that you had a smooth experience and that Bela was able to provide you with clear explanations and support. It's always wonderful to know our team members leave a positive impression, especially during tough times. Warm regards, Team Fuel Fixer

“Excellent service, empathetic, Andros from Leeds was superb, knowledgeable, helpful and full of advice. My only criticism, not the cheapest, but you get what you pay for!”

Helpful Report

Thank you so much for your kind words! We're glad to hear that Andras provided you with superb service and invaluable advice. While we understand that our pricing may not always be the lowest, we truly believe in the quality of service we deliver. Warm regards, Team Fuel Fixer

“Arrived within 45 minutes after one of our vans was misfuelled. Technician was very efficient and had it back on the road less than 2 hours from the first phone call to fuelfixer. Would definetly recommend!”

Helpful Report

Thank you for your review! We're glad to hear that our technician was able to assist you so efficiently and get you back on the road in no time. Your recommendation means a lot to us! Warm regards, Team Fuel Fixer

“Friendly, helpful guy, explained what he was doing and was quick.”

Helpful Report

Thank you for your kind words! We're glad to hear that you found our technician to be friendly and helpful while providing quick service. Your satisfaction means a lot to us! Warm regards, Team Fuel Fixer

“Great service in terms of time to get to us and the service engineer was first class and explained everything that needed done but it was a pricey error as it not cheap to have this done.”

Helpful Report

Thank you for your review! We’re happy to hear that our service engineer provided excellent support and clear explanations during your visit. We understand that unexpected expenses can be concerning, and we appreciate your understanding of the situation. Warm regards, Team Fuel Fixer

“Outstanding! What was an awful situation was handled most professionally …. with empathy, reassurance and good humour. Very grateful for Pete’s asssistance⭐️x5!”

Helpful Report

Thank you so much for your kind words! We're glad to hear that Pete was able to turn an awful situation around with his professionalism, empathy, and sense of humour. Warmest wishes, Team Fuel Fixer

“Mechanic was great. Friendly & helpful. At the expected time, no-one arrived so I had to phone, & although apologetic, the operator had to find a mechanic. Hence one star deducted.”

Helpful Report

Thank you for sharing your experience, Jennie! We're glad to hear that our mechanic was friendly and helpful. We apologize for the initial delay in service and appreciate your understanding as we worked to find a solution. Your feedback helps us improve! Warm regards, Team Fuel Fixer

“The lady I spoke to initially was extremely helpful and reassuring she managed to get me an appointment within approximately 2-3 hrs. The young man who came to fix the problem was very pleasant and efficient, we don't have any complaints about the company but hopefully won't need them again!”

Helpful Report

Thank you so much for your review! We're delighted to hear that our team was able to assist you promptly and efficiently. It's great to know you had a positive experience with both our initial service and the technician who visited. Warm regards, Team Fuel Fixer

“good service but not great .”

Helpful Report

Thank you for your feedback. We're glad you found our service good, though we strive for greatness. We appreciate your comments and will continue to improve to ensure a better experience in the future. Warm regards, Team Fuel Fixer

“Outstanding service from Steve! So courteous, super-efficient, fantastic to deal with and I was back on the road very quickly. Really impressed and would highly recommend. Thank you!”

Helpful Report

Thank you so much for your review, Ruth! We’re thrilled to hear that Steve provided you with outstanding service and got you back on the road quickly. Your recommendation means a lot to us! Warm regards, Team Fuel Fixer

“Panic over . Feeling very silly after putting wrong fuel in , so I was put at ease by the initial phone call andthe mechanic who reassured me . Although a touch expensive for a low paid worker , saved me a lot of ££ in the long run . Thankyou for your help & assistance. Neil”

Helpful Report

Thank you, Neil! We're so happy to hear that our team was able to ease your worries during a stressful situation. It's important to us that you feel supported, even when things go a bit wrong. We appreciate your understanding regarding the costs, as our goal is to save you from more significant expenses in the long run. Warm regards, Team Fuel Fixer

“Excellent customer service online helpful staff. Advised fuel fixer would be 90 minutes but ended up nearer 3 hrs. However, on arrival he was extremely helpful, pleasant and quick to empty the tank to refuel correctly. Great job, not the cheapest but got me back on the road. Thanks 👍”

Helpful Report

Thank you for your review! We're happy to hear that our staff provided excellent customer service and that your technician was helpful and pleasant upon arrival. We appreciate your understanding regarding the timing, and we're glad we could get you back on the road. Warm regards, Team Fuel Fixer

“many thanks for coming to my rescue, you were there within 30 mins of my call and got me back on the road, I'm well pleased....”

Helpful Report

Thank you for your kind words! We're glad to hear that we could come to your rescue so quickly and get you back on the road. It's our priority to provide timely and efficient service, and we're glad we could meet your needs. Warm regards, Team Fuel Fixer

“Excellent, quick, efficient and professional service. I’d highly recommend them .”

Helpful Report

Thank you so much for your kind words! We're glad to hear that you found our service excellent, quick, and professional. Warm regards, Team Fuel Fixer

“Very professional and rapid work from fuel fixer. I hope I never have to contact them again but should I be dozy enough to put adblue into my diesel again I’ll call fuel fixer up without hesitation.”

Helpful Report

Thank you for your kind words. We're glad to hear you found our service professional and rapid. Drive safely! Warm regards, Team Fuel Fixer

“Very quick service, you got to me in 13 minutes, Robbie was an excellent technician, and probably took less than 30 minutes to complete the job, only negative is the cost it was a very expensive mistake to make!!”

Helpful Report

Thank you for your review, Paul! We're delighted to hear that you received quick service from Robbie and that he did an excellent job. We understand that the cost can be a bit of a shock, and we appreciate your feedback on this matter. Your satisfaction is important to us, and we're here to help in any way we can. Warm regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,087 reviews