Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,260 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and advice would recommend this company if you are unfortunate enough to fill up with the wrong fuel”

Helpful Report

Thank you for your feedback. We’re delighted to hear you had an excellent experience and found our advice helpful. Kind regards, Team Fuel Fixer

“After a mix up at the petrol station, when I received diesel instead of petrol, I reluctantly had to get some prompt assistance. Phoned the number and spoke to a very knowledgeable man who was very calm and after asking the relevant questions assured me that someone would come to my home and fix the problem. The gentleman who came, within 30minutes, was very polite and knew what he was doing. All sorted out within a few hours. Car is running perfectly now! Official complaint about the petrol station in process Many thanks”

Helpful Report

Thank you for sharing your experience, Robert. We’re glad to hear the issue was resolved promptly and your car is running smoothly again. Kind regards, Team Fuel Fixer

“Really good communcation, quick service and very easy to deal with.”

Helpful Report

Thank you for your feedback. We’re delighted to hear you had a positive experience with our communication, speed, and ease of dealing with us. Kind regards, Team Fuel Fixer

“Excellent service. Did exactly what I needed them to do.”

Helpful Report

Thank you for your feedback. We’re glad to hear you’re satisfied and that we did exactly what you needed. Kind regards, Team Fuel Fixer

“Excellent service. However, the prise came as a bit of surprise.”

Helpful Report

Thank you for your feedback, Tatenda. We’re glad you were happy with the service, and we’ll take note of the pricing surprise to improve clarity in the future. Kind regards, Team Fuel Fixer

“You guys you didn’t a fantastic job and on time I will give 5/5”

Helpful Report

Thank you for your feedback, Romeo. We’re thrilled you were satisfied with the service and that we delivered on time. Kind regards, Team Fuel Fixer

“Brilliant, came out quickly and got us out of a problem in no time. Very professional, will definitely be using again next time the time occurs.”

Helpful Report

Thank you for your feedback. We’re thrilled to hear you were satisfied with the quick and professional service. We’ll be here next time you need us! Kind regards, Team Fuel Fixer

“Brilliant service very pleased that they got my car going the mechanic new exactly what he was doing well recommend”

Helpful Report

Thank you for your feedback, Kendrick. We’re delighted to hear the mechanic knew exactly what he was doing and got your car going. Kind regards, Team Fuel Fixer

“Very good service. Fast, knowledgeable and fixed the car perfectly. I would definitely recommend”

Helpful Report

Thank you for your feedback. We’re glad you found the service from Soma to be fast, knowledgeable and that the car was fixed perfectly. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Very efficient, very friendly was just a little disappointed they couldn’t replace the fuel filter and didn’t tell me this until afterwards so I still can’t drive my car.”

Helpful Report

Thank you for your feedback, Gemma. We’re glad you found the service efficient and friendly. We’re sorry about the fuel filter issue and that you weren’t informed sooner - it is as covered in the Permissions and Disclaimer that is signed before we start to work on any vehicle. We’ll review our process to ensure clearer, proactive communication in the future. Kind regards, Team Fuel Fixer

“Arrived within 45mins very friendly and professional service.”

Helpful Report

Thank you for your feedback, Roger. We’re glad you found Robbie's arrival time quick and the service friendly and professional. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Very thorough and lovely man”

Helpful Report

Thank you for your feedback. We’re glad you found the service thorough and the technician, Csaba, lovely. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“The initial response to my call was quickly dealt with and Bela arrived within the hour. He was professional, friendly and explained exactly what he was going to do. The job took about 40 minutes and he put £20 of petrol into my car, followed me to the garage and I refilled his petrol can. Great sevice”

Helpful Report

Thank you for your feedback, Judi. We’re glad Bela delivered prompt, professional service and explained everything clearly. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Stunning interaction with all concerned.Excellent service from start to finish. Absolute professionalism and politeness from the gent who turned up at my house and solved the problem quickly and efficiently.”

Helpful Report

Thank you for your feedback. We’re delighted you were pleased with the professional and polite service from our team, and that the issue was resolved quickly and efficiently. Kind regards, Team Fuel Fixer

“Resolved my issue professionally, thank you.”

Helpful Report

Thank you for your feedback. We're glad you found the issue resolved professionally by Sam. We'll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Great service didnt wait too long. However very costly mistake. They will help but it will cost!”

Helpful Report

Thank you for your feedback. We’re glad the service was prompt, and that Robbie was able to get your vehicle sorted out! Kind regards, Team Fuel Fixer

“Excellent can say mo more. Prompt service.”

Helpful Report

Thank you for your feedback. We’re glad you found the service from Sam to be prompt and good. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Phone answered promptly on a Saturday evening. Person answering the phone was very kind and did everything to try to put mind at rest. Came out next morning on a Sunday 0 guy who sorted it very good. Only negative was the price but it is what it is. Would recommend this service highly,”

Helpful Report

Thank you for your feedback. We’re glad you found the service prompt and the technician, Christian, was kind and did everything to put your mind at rest. We’ll pass your kind words to the team, and take note about the price as you mentioned. Kind regards, Team Fuel Fixer

“Such a brilliant service! I called and did the booking and the tech was on sight with in next hour. Around half an hour later my car was drained and back up and running with enough fuel to get me to the fuel station to get a new tank. Would highly recommend this service!”

Helpful Report

Thank you for your feedback. We’re thrilled the service was brilliant and the technician, Damir, was on-site quickly. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Very fast and efficient”

Helpful Report

Thank you for your feedback. We’re glad you found the service fast and efficient. Kind regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 6,260 reviews