Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,445 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,445 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the service I recieved from the Fuel Fixer. Upon calling the company I was imediately reassured that my error could be corrected. I waited a hour for someone to come to drain the Diesil and put some fuel to get me to the garage to re fill. It took about a week for the car to drive more smoothly. Altogther a good experience.”

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“Thank you great service and got to me pretty quickly”

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“Made me feel safe”

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Thank you for your review! Ensuring our customers' peace of mind is definitely a priority. Warm regards, Team Fuel Fixer

“Very good 😊 Even came out on a sunday”

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Thank you for your review, Darina! We're glad to hear that we could assist you even on a Sunday - incidents like this are not usually scheduled, let's face it! Warm regards, Team Fuel Fixer

“Good job ,quick enough for a Sunday”

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Thank you for your review, Dan! We're glad to hear you found our service quick, even on a Sunday. Warm regards, Team Fuel Fixer

“been charged 20 pound for diesel but i only received little tank of diesel.....”

Helpful Report

Hi there, I understand your concern about the amount charged for the diesel you received. We do get this comment on occasion so I will attempt to clarify the matter - essentially, when your dash board is showing you that your tank is empty, there is usually 5-10 litres of fuel left there, below the sensor line. When we empty your tank, there is nothing left behind. So, when we add £20 worth of fuel, it's barely enough to register on the sensor, whereas when you put in £20, it is almost 1/4 of a tank ONLY because it is being added to the existing fuel that your sensor isn't telling you is still present. I hope that this does explain the matter to you. Kind regards, Fuel Fixer Team Warm regards, Team Fuel Fixer

“Delay to arriving relative to suggested time when booking. Sig below stated fuel provided even taking into account statement revamping being given: barely made it to local station to refuel.”

Helpful Report

Thank you for the review. We are sorry that the estimated time was not as accurate as we would like. Being roadside for the extra 30 minutes must have been stressful. On the fuel, your tank, when the sensor tells you that it is empty, still has 5-10 litres of fuel in it, whereas when we drain it, it is completely empty. Thus, when we add £20 of fuel, we are starting from the bottom of your tank and it will barely register on your sensor, as opposed to when you add £20 to the 5-10 litres already existing. Nonetheless, we are glad that you did make it to the nearest petrol station to fill up. Glad that your car was fully sorted out for you. Regards Fuel Fixer Team

“Excellent service, explained everything that had to be done. Engineer was very helpful and polite. Got on with the job at hand without any delay.”

Helpful Report

Thank you for your review, Kevin! We're glad to hear that you found our service excellent and our engineer helpful and polite. It’s our goal to provide prompt and clear communication, and your feedback means a lot to us. Best wishes, Team Fuel Fixer

“Fuel Fixer came quickly and got my van going after a short while. Chap was helpful and courteous and gave advice.”

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Thank you for your kind review, Trevor! We're glad to hear that our team was able to assist you promptly and that you found our service helpful and courteous. Your feedback is greatly appreciated! Best wishes, Team Fuel Fixer

“Very good service”

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“The service was relatively fast and successful. I did feel the price was rather high however, particularly for anyine from South Africa.”

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“Sunday afternoon you soon got me back on the job. Thanks”

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“Fixed our van, which was accidentally filled with petrol and got us back on the road in no time at all. Gtreat service.”

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“Attended within 1 hour. Really pleased to be able to attend a classic car show later that evening. Great job friendly guy, thanks”

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“Fantastic service - supported quickly and efficiently with no judgement for causing a mistake with my fuel tank!”

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“Very professional service.”

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Thank you for your review! We're glad to hear that you found our service to be professional. Our team takes pride in maintaining high standards, and we appreciate your recognition of our efforts. Warm regards, Team Fuel Fixer

“great company did what it said on the tin. thank you”

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Thank you for your review, Kirsten! We're delighted to hear that you found our service reliable and efficient. Warm regards, Team Fuel Fixer

“Excellent service. The team were able to provide useful information and knowledge. Car a has been fine since, so far, without any effects from my silly expensive mistake.”

Helpful Report

Thank you for your review! We're glad to hear that our team was able to provide you with valuable information and knowledge. It's great to know that your car is running smoothly since your experience with us. Best wishes, Team Fuel Fixer

“Attended ASAP and sorted it all out. Very helpfull. Charged my phone for me as battery runing out.”

Helpful Report

Thank you for your review, Terry! We're glad to hear that our team was able to attend to your needs promptly and provide helpful assistance, even charging your phone! Warm regards, Team Fuel Fixer

“Fuel Fixer has done a great job getting back on the road, with excellent communication with customer service, and this is my second job with Fuel Fixer. I had an excellent experience with Fuel Fixer, highly recommended for addressing the wrong fuel matter. They are a responsible and insured company.”

Helpful Report

Thank you for your review, Suresh! We're glad to hear that you've had such a positive experience with our team, and we appreciate your continued trust in Fuel Fixer. Your recommendation means the world to us, and we're always here to help with any fuel-related issues you may encounter. Best wishes, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,445 reviews