Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,298 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,298 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pros: Super fast super friendly super efficient. Johm was excellent and got us going again. I did expect the whole system to be drained and flushed at this price not just the tank. Cons: Be honest when you quote and dont add VAT after you have taken the deposit. Very expensive compared to other companys.”

Helpful Report

Thanks for your feedback! We checked the call recording about the VAT and can confirm it was explained before payment. We’re really glad John got you back on the road so quickly! Best wishes, Team Fuel Fixer

“Excellent service arrived on time and Csaba got to work straight away”

Helpful Report

Thank you for your feedback, David! We're glad to hear that Csaba provided excellent service. Warm regards, Team Fuel Fixer

“The man was brilliant didn't make me feel stupid about putting the wrong fuel in at all said it was easy done was prompt and at the same time that was given did job Well done fuel fixer brilliant service will definitely be passing your name on if anyone has done the same as me thanks again”

Helpful Report

Thank you for your feedback. We're glad our team handled your situation professionally and made things easy. Thank you for your recommendation! Warm regards, Team Fuel Fixer

“Absolutely brilliant service from the call centre to the mechanic. Great customer service”

Helpful Report

Thank you for your feedback! We're glad you had a great experience. Warm regards, Team Fuel Fixer

“Great service. Brilliant drainer. Saved my car. Highly recommend.”

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“Responded quickly the guy that came knew exactly what to do and was very quick in fixing the problem”

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“Excellent service. Thank you.”

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“Very quick, very friendly, very successful.... VERY expensive.”

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“Apart from the scary price - the service was exceptional and speedy”

Helpful Report

Thank you for your feedback! We're glad we made your experience a positive one! Warm regards, Team Fuel Fixer

“Thank you for for your quick help on the road. Especially to gabor. Arrival under one hour, ready after I think max. 2 hours. Not cheap but full service.”

Helpful Report

Thank you for your feedback! We're glad Gabor was able to help quickly and get you back on the road, and we appreciate your recognition of the quality and care we put into our service. Best wishes, Team Fuel Fixer

“The service was excellent from first phone call through to finishing the job. The person on the phone was incredibly helpful and the technician who drained the car was fantastic. It is more expensive than some others but the service and response time made it worth it.”

Helpful Report

Thank you! We're glad you found our service excellent and our team helpful. We appreciate your feedback. Warm regards, Team Fuel Fixer

“While it seemed at first,expensive for the brill service I got, it was well worth it. I rang and all sorted within hour and a half comming from Dublin to arklow on a weekend! Phone service was super clear and efficient. Car all back running super smooth. Highly recommend for the ease of getting them out so quickly. Plusno messing with car, straight to job in hand and explained each action.”

Helpful Report

Thank you for your feedback! We're thrilled you found our service efficient and straightforward, and that your car was back running smoothly. We're glad our team could assist quickly and clearly over the weekend, and we really appreciate your recommendation! Warm regards, Team Fuel Fixer

“Used this service for the first time last week. Absolutely brilliant, young girl on phone very effecient and professional. Would highly recommend”

Helpful Report

Thank you for your feedback! We're glad our phone team member was professional and efficient, and that you had a positive experience overall. We appreciate your recommendation! Warm regards, Team Fuel Fixer

“Used this service for the first time this week. Highly recommended. Quick and efficient and cost effective. Andy was brilliant. Thank you 😊”

Helpful Report

Thank you for your feedback! We're delighted your experience was smooth and efficient, and that Andy met your expectations. Warm regards, Team Fuel Fixer

“Very pleased with the outcome, Lee was extremely helpful and knowledgable, he was brilliant. Would recommend fuel fixer, but would rather not have put the wrong fuel in, in the first place.”

Helpful Report

Thank you for your feedback. We're delighted to hear Lee was so helpful and knowledgeable. We appreciate your recommendation! Warm regards, Team Fuel Fixer

“The fuel fixer was spot on, did a great job, I gave 4 rather than 5 because the the member of staff on the phone said he would be with us before he actually arrived.”

Helpful Report

Thank you for your feedback. We're glad the technician did a great job and appreciate your note about the timing! Warm regards, Team Fuel Fixer

“QUick to attend and was back on the road within 2 hours of the call. Prompt and professional”

Helpful Report

Thank you! We're pleased to hear our team got you back on the road quickly and provided prompt, professional service. Best wishes, Team Fuel Fixer

“All good if expensive”

Helpful Report

Thank you for your feedback! We're glad you’re happy with our service. Warm regards, Team Fuel Fixer

“Easy to use website. Very helpful staff. Good customer care.”

Helpful Report

Thank you! We're glad you found our website easy to use and our staff helpful. Warm regards, Team Fuel Fixer

“The service along with the man who attended was efficient the well carried out, the man very pleasant. But considering the time the operation took, the cost was excessive. It felt like I was being 'taken advantage of' A pity since was a long way from home in a pretty vulnerable position. Ron.”

Helpful Report

Thank you for your feedback, Ron. We're glad the technician was pleasant and the service efficient. Ensuring you got back on the road quickly was our priority, and we're happy we were able to do so. Warm regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,298 reviews