Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,484 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,484 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only minus for me was the length of waiting time. BUT .. the man was excellent, made me feel very comfortable, waited till I was able to refill and start off again. BIG THANK YOU TO SLL. GS”

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“Great service, quick and efficient. Only gripe is the cost, very expensive.”

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“Fast and efficient service”

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“The lad was very polite and thorough, making sure that my vehicle started once again. One negative, my”£20 of fuel” lasted exactly 14 miles before having to refuel - nearer £2 of fuel I’d guess.”

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Thank you for taking the time to share your experience. We’re happy our technician could assist and will follow up on the fuel matter. Warm regards, Team Fuel Fixer

“We were very pleased with the service of your agent.”

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Thank you for your review! We’re glad you were pleased with our technician's service and appreciate your feedback. Warm regards, Team Fuel Fixer

“The service was relatively fast and successful. I did feel the price was rather high however, particularly for anyine from South Africa.”

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“Sunday afternoon you soon got me back on the job. Thanks”

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“Had to wait an hour and 40 minutes for van to arrive. All staff I dealt with were helpful and friendly. Only down side was the cost - extortionate”

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Thanks! Happy to hear our staff provided good support and a positive experience. Warm regards, Team Fuel Fixer

“Prompt and excellent service”

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Thanks! Happy to hear you were pleased with the service. Warm regards, Team Fuel Fixer

“Good service but very expensive!”

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Thanks! We’re pleased you had a positive experience with our team. Warm wishes, Team Fuel Fixer

“From me contacting you over the phone till Gabe left me with my car fully working and operable I can not fault your service World class My only fault is the £898 you charged me. Otherwise ten out of ten”

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Thank you, Ian! We’re glad your car is back on the road and that you had a positive experience with our team. Warm wishes, Team Fuel Fixer

“Fast and thorough service”

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Thank you for your review. We’re pleased to hear you had a smooth experience. Warm regards, Team Fuel Fixer

“nothing wrong with the service ,,just very expensive,.”

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Thank you for your feedback. We're glad you were happy with the service. Warm regards, Team Fuel Fixer

“Excellent service regarding how quickly technician arrived and siphoned fuel from tank. However the fact that the service did not fully remove all the contaminated fuel by not changing the fuel filter has left the car with problems with the dashboard lights and information display with the STOP COMMAND and tyre puncture message showing which disables the select button. I did draw the technician's attention to the lights ect but he said that the sevice only covered the removal of the fuel from the tank and lines and that I should take the car to a garage to sort out the computer. I had hoped that by investing in professionals like your company to undertake the work, that I would have a completed repair”

Helpful Report

Thank you for sharing your experience, Victor! We appreciate your feedback and are glad to hear our technician arrived promptly. Regarding the remaining filter, we recommend that this be replaced at your convenience. There will always be a residual amount of contaminated fuel left, and the filter will capture this before you change it. Therefore it is better to actually drive your car prior to getting the filter change done. Once done, your warning lights should reset. Warm regards, Team Fuel Fixer

“Good, efficient service. It was my daughter's car. She has driven a fair number of miles since and not had any trouble.”

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Thank you for your feedback. We're glad to hear that your daughter's car is running smoothly after our service. Best wishes, Team Fuel Fixer

“Good service”

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Thank you! We're glad we could assist. Warm regards, Team Fuel Fixer

“They responded very promptly and drained the adblue out of my diesel tank. It was an expensive £1k lesson learned! But they do charge you £40 for fuel, we received approx. £20/£25 def. Not £40 worth.”

Helpful Report

Thanks for your feedback. We’re glad we could promptly help resolve your AdBlue issue! Just a couple of points regarding the fuel charge: in September, £40 might have been expected to buy around 26–29 litres of fuel, and the first few litres may not show on the fuel gauge at all. Does this help explain the difference you noticed? If not, please contact us directly at aftercare@fuelfixer.co.uk so we can put this right. Warm regards, Team Fuel Fixer

“Good and fast service”

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Thank you for your review! We’re glad to hear you’re happy with the service. Warm regards, Team Fuel Fixer

“Helpful over the phone, clearly Fuel Fixer know their business as did the engineer who got us back on the road in good time.”

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Thank you for your review, Peter! We're pleased to hear that our team provided helpful support and that the engineer got you back on the road swiftly! Best wishes, Team Fuel Fixer

“Very quick, very friendly, very successful.... VERY expensive.”

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Fuel Fixer is rated 4.8 based on 5,484 reviews