Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,088 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service, you got to me in 13 minutes, Robbie was an excellent technician, and probably took less than 30 minutes to complete the job, only negative is the cost it was a very expensive mistake to make!!”

Helpful Report

Thank you for your review, Paul! We're delighted to hear that you received quick service from Robbie and that he did an excellent job. We understand that the cost can be a bit of a shock, and we appreciate your feedback on this matter. Your satisfaction is important to us, and we're here to help in any way we can. Warm regards, Team Fuel Fixer

“Took a while to get to me but Andros from Leeds did a great job once there. Grant”

Helpful Report

Thank you - we're glad to hear that Andras did a great job once he arrived. We appreciate your patience and understanding regarding the wait time. Best wishes, Team Fuel Fixer

“Fast fix, engineer was very polite and did a great job, definately recommend”

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“The man who attended was brilliant. So helpful and efficient. By the way my name is Rosemary.”

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“Fast, efficient and friendly service. Perfect when you are in a tight spot.”

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“Your man turned up within the hour, drained my fuel tank of petrol with diesel contaminant (!), primed the fuel pump, checked everything. I started the car first time, smooth drive, problem fixed. Very slick operation! Well done.”

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“The driver was very informative and very welcoming nice guy and efficient”

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“The guy who came to carry out the work was fantastic 5 stars, only negative is the price seemed high for a 20 minute job.”

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“Service was good can’t fault it but the price was shocking. Please if this happens to you don’t just go with the first company. After having my car fixed I come to find out the average prices are around £150 to £300. I paid £438 It’s disgusting please don’t use this company you can save your self at least £138 up to £288 jut buy look at other company’s.”

Helpful Report

Hi Lee, Thank you for sharing your feedback with us. We genuinely appreciate your insights, and I'm sorry to hear that you found our pricing to be shocking. We aim to provide quality service, but I understand that cost is an important factor when choosing a service provider. We encourage all our customers to seek multiple quotes, as it’s always wise to compare prices and find the best fit for their needs. Your concerns about pricing will definitely be passed on to our management team, as we continuously strive to improve our services and remain competitive. If there's anything more you'd like to discuss or if you have further thoughts, please feel free to reach out. Best wishes, Team Fuel Fixer

“Great service, arrived quickly and sorted my error”

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“Excellent service but cannot see why it was so expensive. Over £800 for 1.5 hours on site seems over the top. I’m a builder & if I charged those rate would never get any work. Felt like it was a take it or leave it price, which obviously had to take it!!!!!”

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“Really pleased I didn't have to wait hours for an engineer to attend. He was friendly and got straight to work.”

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“They came to my rescue, stuck a long way from home. The company was very helpful and reassuring and Szilard was absolutely fantastic. He was polite and friendly, and had the job done in no time. It was a very expensive fuel fill for me but very glad to have had your help.”

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“£488.80 and a lot of wrong fuel was left in because your technician didn’t have the right tools to disconnect my fuel pump. Told me to replace my spark plugs and said it will burn off. Same guy who admitted smoking in his vehicle. A vehicle carrying fuel. Wow says a lot about the job in hand and your company’s principles. Definately would not recommend. Absolute disgrace really”

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“Following a complete brain-fade I managed to fill my quad and drag mower with diesel rather than unleaded…and I then used them!!! Not long after I called Fuel Fixer someone was with me, and sorted both quickly…saved me a lot of pain. I wouldn’t recommend doing what I did, but if you do these guys are great!!”

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“Good response time. Very efficient technician explained the procedure well.”

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“Cleared fuel. Car unable to start. After many try’s engineer gave up. Saying the problem was not wrong fuel. Which it was. Turbo charger failed when I got the car to start. Wasted circa £450 which I should have saved for a proper Motor Engineer to resolve”

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“Arrived quickly and the operator soon had me back on the road.”

Helpful Report

Thank you for your wonderful review! We're delighted to know that our operator got you back on the road quickly. Best wishes, Team Fuel Fixer

“Its. Was very good service and qquickly worked”

Helpful Report

Thank you for your kind words! We're thrilled to hear that you experienced quick and effective service. Warm regards, Team Fuel Fixer

“I contacted fuel fixer around 5pm last Sunday, I was advised they could be with me in around 4hours, I'd driven 2miles to my house before realising I was driving half full of deisel and half full of unleaded,how much damage have I done. Gary arrived after 2hours very professional Job done after 45minutes, engine running perfectly.many thanks”

Helpful Report

Thank you for sharing your experience, Geoff! We're so glad to hear that Gary arrived promptly and got your engine running perfectly. Your satisfaction means a lot to us! Warm regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,088 reviews