Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,086 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,086 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a disaster....and entirely my own falt. But you dealt with it really proptly and saved the day for me . You couldnt have been more helpful . Not cheap but then why should it be . Many thanks for all your efforts.”

Helpful Report

Hi John, Thank you for your review and for recognizing our prompt response. We're thrilled to hear that we could help turn around a challenging situation for you. While we understand that our pricing might be higher, we believe in providing skilled assistance to ensure the best outcome. If you ever need our help again, don’t hesitate to reach out! Warm regards, Team Fuel Fixer

“A very friendly and efficient service.”

Helpful Report

“Great service - very efficient. Operative explained everything he was doing. Very friendly. Top service received. I think is was Bala/Bela and he was fantastic.”

Helpful Report

Thank you so much for your feedback, Michelle! We're thrilled to hear that Bela provided fantastic service and clear communication. It's great to know that you felt supported throughout the process. Warm regards, Team Fuel Fixer

“Callum who came was very efficient sociable young man. I had every confidence in him and so far it’s proved right as no issues with the car. The one thing I would say is your prices are much higher than most of the places but guess you’re not going to be bothered with that.”

Helpful Report

Thank you for taking the time to leave a review, Margaret! We're delighted to hear that Callum left you with confidence in our service and that everything is going well with your car. We appreciate your feedback regarding our pricing, and we always strive to provide quality service that justifies it. Warm regards, Team Fuel Fixer

“Reliable service with polite and helpful staff; attendance in my case took a while, the engineer very helpful and explained everything. Bit of a shock at the cost for approximately an hours work involving a fuel tank drain and a system clean rather than a system flush!!”

Helpful Report

Thank you for your review! We’re pleased to know that our team was helpful and communicative during your service. We understand that pricing can be surprising, and we appreciate your feedback regarding it. We always aim to provide the best service possible! Warm regards, Team Fuel Fixer

“Very efficient service and quick! Very friendly guy that come to help us!”

Helpful Report

Thank you for your kind words, Gemma! We're so glad to hear that our service was efficient and that our team member made a positive impression. Your satisfaction means a lot to us! Warm regards, Team Fuel Fixer

“The engineer arrived much earlier than expected and customer service was excellent from start to finish. Helped to make an awful mess much easier.”

Helpful Report

Thank you so much for your review, Melvin! We're glad to hear that our engineer was able to arrive early and make a challenging situation more manageable. Excellent customer service is our priority, and it's great to know you felt supported every step of the way. Warm regards, Team Fuel Fixer

“Great service from start to finish, very professional and understanding. Marian arrived within 45min and had the car back running within 20min! He explained what he needed to do and kept me reassured throughout. I was quite distressed as in many years of driving many cars, I've never fuelled the wrong fuel 😢 He explained it's an incredibly common mistake many drivers make every day. Ryan@ headoffice was great at making the booking super easy. He booked the mechanic to arrive within 1h at home address and have the work carried out there. Marian, the mechanic, was really fantastic; he made the process seamless and was genuinely invested in ensuring the car was back up and running. An absolute gentleman. Thank you! They might not be the cheapest but I couldn't remember them more!”

Helpful Report

Thank you for your great review, Violeta! We're so glad to hear that Marian provided you with the professional and understanding service we strive for. It's completely understandable to feel distressed in that situation, and we’re happy he could reassure you and get your car running again in no time. We’re also pleased to know that Ryan made your booking experience a breeze! Your kind words mean a lot to us, and we truly appreciate you choosing Fuel Fixer, even if we aren't the cheapest option out there. All the best, Team Fuel Fixer

“Very quick and efficient service: really got me out of trouble!”

Helpful Report

We're so glad to hear that our service was quick and efficient, and that we could help you out of a tough spot. Warm regards, Team Fuel Fixer

“Quite frankly, I could not fault the service I received. The operative was promised to be with me in 65 minutes and he was. The job was dealt with in under an hour. Safely back on the road with no susequenthiccups. Not cheap, but very, very efficient.”

Helpful Report

Thank you for your review, Roger! We're delighted to hear that our operative arrived on time and handled everything efficiently. Your satisfaction is our priority, and it's great to know you're back on the road without any issues. We appreciate your understanding regarding pricing as well. Warm regards, Team Fuel Fixer

“The job seems to have been done well. The main problem has been the cost.”

Helpful Report

Thank you for your review, and we’re glad to hear the job was carried out successfully. We do understand that cost can be a concern, and we always aim to balance fair pricing with a rapid, professional service — especially in stressful situations like misfuelling. Your feedback is appreciated and helps us continue improving. Warm regards, Aftercare Team Fuel Fixer Limited

“Fantastic service from start to finish. The team at Fuel Fixer UK were quick to respond and made the whole process easy and stress-free. Florin, the technician, was excellent — really professional, explained everything clearly, and got the job done efficiently. Couldn’t be happier with the service and would definitely recommend them.”

Helpful Report

Thank you so much for your review, Benjamin! We’re happy to hear that our team made the process easy and stress-free for you. It’s fantastic to know that Florin delivered excellent and professional service. Your satisfaction means a lot to us, and we appreciate your recommendation! Warm regards, Aftercare Team Fuel Fixer Limited

“Brilliant”

Helpful Report

Hi Ian Thanks for your succinct review (!) We can't ask for more than satisfaction! Regards, Aftercare Team Fuel Fixer Limited

“great service”

Helpful Report

Hi Kirsty, Thank you for your review - glad to see you had great service! Regards, Aftercare Team Fuel fixer Limited

“i was very pleased with phone response, and help also how helpful the engineer was when he arrived on sight”

Helpful Report

Thank you so much for your feedback, Roberta! We're so glad to hear that our phone response and the engineer's assistance met your expectations. It's always our goal to provide helpful and friendly service. Warm regards, Aftercare Team Fuel Fixer Limited

“Higher priced than the AA but with advantage of quicker service. Everything else was great - the initial phone call, payment arrangements, attitude and competence of technician and information provided.”

Helpful Report

Thank you for your feedback, Barbara! We're glad to hear that you appreciated the quicker service and the professionalism of our technician. Your kind words about our team mean a lot to us. We always strive to provide the best service possible, and it’s great to see it reflected in your experience. Warm regards, Team Fuel Fixer

“Your engineer was very helpfull and friendly. He had my bike up and running on petrol that was the correct fuel! I waas expecting to get it to the main dealer to flush the diesel out.”

Helpful Report

Thank you for your feedback, Robert! We're so glad to hear that our engineer was helpful and friendly, and that he was able to get your bike running smoothly with the correct fuel. It's great to know we could save you a trip to the dealer! Warm regards, Team Fuel Fixer

“Andreas was excellent.”

Helpful Report

“Excellent quick and professional service”

Helpful Report

“The mechanic that attended Lee was both professional and courteous. He certainly knew what was required. Very impressed with him”

Helpful Report

Fuel Fixer is rated 4.8 based on 5,086 reviews