Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,260 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“The job was all sorted within a couple hours the driver was great & very helpful i would thank you all very much for sorting my car out many thanks”

Helpful Report

Thank you for your feedback. We’re glad the job was sorted quickly and that the Gary was great and helpful. We’ll pass your thanks to the team. Kind regards, Team Fuel Fixer

“I was made to feel very safe and looked after by all members of the Fuel Fixed team. They took the worry out of a difficult situation and delivered a caring and professional service all round. Can’t thank them enough and I highly recommend them. Thank you.”

Helpful Report

Thank you for your feedback, Vivienne. We’re glad you felt safe and well cared for, and that you would recommend us. We’ll pass your kind words to Andy and the team. Kind regards, Team Fuel Fixer

“Prompt attention. Friendly, helpful service. The company phones were playing up and I got cut off but received a call back immediately.”

Helpful Report

Thank you for your feedback, Janet. We’re glad you found the service from Bence to be prompt and friendly, and sorry about the phone issue—we’re happy we could call you back promptly. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“No comment”

Helpful Report

Thank you for your feedback. Kind regards, Team Fuel Fixer

“Highly recommend this amazing company. Efficient,understanding, proffessional and take you through every step of what they are doing and what to do next. Balo followed me to the garage and watied until I was condfident to drive away . Even though no one wants to find themselves in this position, I can honestly say Balo saved my day.”

Helpful Report

Thank you for your feedback, Patricia. We’re thrilled you were satisfied and that Belo could guide you through the process and ensure that you felt confident to drive away. We’ll be sure to pass on your kind words to the team. Kind regards, Team Fuel Fixer

“Excellent service, great employee very satisfied, know where to go if there's a next time !!!!”

Helpful Report

Thank you for your feedback. We’re delighted to hear you were very satisfied with the service and our team member. We’ll be here if you ever need assistance again! Kind regards, Aftercare Team

“Excellent service from very helpful staff.”

Helpful Report

Thank you for your kind words, Andrew. We’re delighted you had a great experience with our staff. Kind regards, Team Fuel Fixer

“Great service came within 2hours ,very efficient technician called Michael excellent service thank you 😊”

Helpful Report

Thank you for your feedback. We’re delighted to hear you had a great experience with Michael. We’ll pass on your kind words and we’ll be here if you need assistance again! Kind regards, Team Fuel Fixer

“No justification for charges of £2.5k. Took 4 hours to arrive rather than 45 minutes claimed thentwo appeared. The jobe took less than an hour with friendly, knowledgeable mechanic. Warned in advance of price after frightening me with dangers of possible £20k engine rebuild or even possible write off.”

Helpful Report

Thank you for this review. We are glad to hear that the engineer was friendly and knowledgeable. We are always keen to sort out issues such as you mentioned, so please do get in touch via aftercare@fuelfixer.co.uk. Kind regards, Aftercare Team

“Absolutely brilliant service and Michal was excellent too - thank you.”

Helpful Report

Thank you for your feedback. We’re delighted to hear you had a brilliant service and that Michal was excellent. We’ll be sure to pass on your thanks and we’ll be here if you need assistance again! Kind regards, Team Fuel Fixer

“On time very professional, have already recomended to several friends should they require the service. not looking forward to the next time but will use FuerlFixer again”

Helpful Report

Thank you for your feedback, Steven. We’re glad to hear you found us on time and professional, and we appreciate the recommendations. We’ll be here for your next Fuel Fixer needs. Kind regards, Team Fuel Fixer

“did what it says on the tin. couldnt fault a thing. very proffesional”

Helpful Report

Thank you for your feedback. We’re glad to hear you were satisfied and that everything lived up to expectations. We’ll be here if you need anything else. Kind regards, Team Fuel Fixer

“Arrived punctually and left within the allotted time, leaving the engine running sweetly on the correct fuel.”

Helpful Report

Thank you for your feedback. We’re glad to hear everything ran smoothly and the engine is running on the correct fuel. We’ll be here if you need anything else! Kind regards, Team Fuel Fixer

“Csaba was both competent and reassuring”

Helpful Report

Thank you for your feedback. We’re glad Csaba could help and put you at ease. We’ll pass along your kind words to him. Kind regards, Team Fuel Fixer

“Your collegue Ian came to help me, he warned me after checking that he thought it was a low pressure fuel pump issue, I have since found out he was completely correct, he was such a helpful man, just typical of all your staff to be honest, I am very grateful to him indeed.”

Helpful Report

Thank you for your feedback. We’re delighted Ian could help and that his assessment was spot on. We’ll be sure to pass on your kind words to him and the team. Kind regards, Team Fuel Fixer

“Very helpful & came out within 20 mins was back on road within 1 hour”

Helpful Report

Thank you for your feedback. We’re thrilled to hear you were helped quickly and back on the road within an hour. We’ll be here if you ever need assistance again! Kind regards, Team Fuel Fixer

“A huge relief that your company exists! A hour's wait on the forecourt and a really pleasant man(peter)..efficient and reassuring.”

Helpful Report

Thank you for sharing your experience. We’re glad to hear the wait was manageable and that Peter made you feel reassured and well looked after. We’ll pass on your kind words to Peter and the team. Kind regards, Team Fuel Fixer

“I made a stupid mistake wrong fuel fuel fixer sorted it out thankyou”

Helpful Report

Thank you for your feedback. We’re glad to hear our Fuel Fixer sorted it out after the mistake. Kind regards, Team Fuel Fixer

“Came in good time Excellent service, and good work in good time. Very pleased and impressed”

Helpful Report

Thank you for sharing your feedback. We’re delighted you were pleased with the timely service and workmanship. We’ll be sure to pass your kind words to the team. Kind regards, Team Fuel Fixer

“Did a thorough job getting my car going. However the price charged is fixed regardless of the amount of work required. In my case the contamination did not get into the fuel lines so it simply needed a drain and refill. This was done in less than half an hour. Admittedly the van had to travel from Taunton to Falmouth. The driver was pleasant and courteous and explained things carefully.”

Helpful Report

Thank you for your feedback, Gerry. We’re glad the driver was pleasant and the job was completed quickly, and we’ll take your note about pricing into account to ensure clarity for future visits. We don't have a "one price fits all" scenario, so prices are worked out taking into account things like location, which was a bit of a distance in your case! Kind regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 6,260 reviews