Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,720 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Engineer kept me informed all the way through the process.”

Helpful Report

“Fuel Fixer are a life saver. Did a great job, and a friendly crew.”

Helpful Report

Glad we could step in and help. We appreciate the shoutout for the team. Warm regards, Aftercare Team

“Excellent service, well done. Many thanks”

Helpful Report

Brilliant to hear. Thanks for the feedback! Warm regards, Aftercare Team

“The engineer turned up quickly and flushed the fuel tank free of contaminants within a short time. The £500+ fee charged by Fuel Fixer seemed somewhat exhorbitant for the work carried out.”

Helpful Report

Great to hear the job was done quickly and efficiently. We completely get that the price feels high—misfuels can be an expensive mistake, and our rates account for the emergency dispatch, expert technician, specialized gear, and the safe, legal disposal of the contaminated fuel. We appreciate you letting us know how the service went. Warm regards, Aftercare Team

“Great fix (I hope) but expensive.”

Helpful Report

We appreciate the feedback! Misfuels can be a costly mistake to make, but we’re just glad we could get you back on the road safely. Warm regards, Aftercare Team

“Excellent service. Quick and efficient. Extremely knowledgeable and reassuring gentleman atteded”

Helpful Report

Quick, efficient, and reassuring—that is exactly the kind of service we aim to deliver. We really appreciate you sharing this! Best regards, Aftercare Team

“having requested assistance to the Tescos garade in Maldon at about 10am having put diesel in my car, an operator arrived at 11am, fixed the problem by draing the tank and I was on my way by 1200. very efficant and good service”

Helpful Report

We know how stressful a petrol station mishap can be, so we're really glad our team could get you sorted so quickly. Thanks for sharing, and all the best on the road! Warm regards, Aftercare Team

“The guy came very quickly and did a very proffesional job in about 15 minutes. I touch expensive, but there is no alternative. At least i could conitnue on.”

Helpful Report

It's never a bill you want to pay, but we're glad our service at least got you out of a tight spot. Thanks for the feedback and safe travels! Best regards, Aftercare Team

“I had never heard of Fuel Fixer before, so I was very skeptical—especially when I was asked to pay a deposit. However, after a few follow-up calls, I spoke to Ryan, who reassured me multiple times and handled my concerns calmly and professionally. Ian, the engineer, was incredibly helpful and reassuring—it honestly made me forget about the stress of the situation. He dealt with the issue swiftly and efficiently, which I really appreciated. Thank you, Fuel Fixer—I would absolutely recommend your service. Although I hope I never find myself in the same situation again, if I do, I would definitely call you.”

Helpful Report

We completely understand being cautious initially, so thank you for putting your trust in us. We're thrilled that Ryan and Ian took the stress out of the situation and looked after you so well. We appreciate the lovely recommendation! Warm regards, Aftercare Team

“That was an expensive error - accidentally adding Adblue to fuel tank! The AA towed us to a safe spot to wait for fuel fixer to arrive. The process of draining and cleaning the tank took an hour and then we were on our way”

Helpful Report

AdBlue in the fuel tank is a really easy mistake to make and is certainly a costly one! We're glad the AA got you to a safe spot and that our technician could get everything drained, cleaned and sorted. Thank you for sharing your experience and we wish you safe travels ahead! Warm regards, Aftercare Team

“Couid not fault czaba or your company for such prompt and courteous service,great bit of good humour. Easy company to do business with. Thank you.”

Helpful Report

We'll definitely let Csaba know you appreciated his quick service and good humour! Thanks for the great review and for choosing us. Warm regards, Aftercare Team

“Excellent service.”

Helpful Report

Brilliant to hear! Thanks for the great feedback. Warm regards, Aftercare Team

“Came out on time very polite and professional fixed my fuel problem in an efficient manner.”

Helpful Report

We're happy we could resolve the problem quickly and professionally for you. Safe travels ahead! Warm regards, Aftercare Team

“Efficient, prompt service. Drainer was polite, knowledgeable and careful with our classic car. Expensive but worth it!”

Helpful Report

It's never a fun bill to pay, but we're glad it was worth it. Thank you for your great feedback on our technician's careful work. And all the best on the road ahead! Warm regards, Aftercare Team

“After waiting 5 hours for the AA and they still hadn’t given me a time I contacted fuel fixer. Micheal was so helpful on the phone,calmed me down as I was scared and worried and been standing in 36 degree heat waiting. They arrived in 90 mins and did a fab job. I wish I had phoned them first and not the AA Thank you. Amazing service ⭐️⭐️⭐️”

Helpful Report

That heat was no joke. Neither was the five-hour wait. Thank you for trusting us to get you out of that situation. We're glad we were able to turn things around for you! Warm regards, Aftercare Team

“Reassuring, knowledgeable, efficient service. From the initial telephone conversation with the operator to the mechanic who arrived on time. Couldn't ask for a better service.”

Helpful Report

Thank you for sharing your experience. Top-notch service from the first ring to the final fix is always the goal. We're glad our team hit the mark for you. Happy driving! Warm regards, Aftercare Team

“Arrived promptly and very efficient”

Helpful Report

Fast arrival and efficient service—exactly the result we love to see. Thank you for sharing! Safe travels, Aftercare Team

“Both the line operator and my mechanic, Tony, were incredibly kind and calming during the process, and were not judgemental at all. It was very hard for me, having just arrived in a new country all on my own and having no idea what to do, and the help I got from this service saved this from being a deeply upsetting experience.”

Helpful Report

Thank you for sharing this, Ella. We see how that was not an easy situation, and we're very glad we were able to make that experience for you a positive one in the end. All the best on the road ahead! Warm regards, Aftercare Team

“Can't recommend Jozsef Kiss enough. Kindest chap. Talked me through the process, highly professional, very prompt, if you ever make fuel error mistake he's the guy you want! Done and dusted within 45 mins and off I drove 🤟”

Helpful Report

“Very helpful and very reassuring.”

Helpful Report

Fuel Fixer is rated 4.8 based on 6,720 reviews