Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 5,744 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,744 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only minus for me was the length of waiting time. BUT .. the man was excellent, made me feel very comfortable, waited till I was able to refill and start off again. BIG THANK YOU TO SLL. GS”

Helpful Report

Thank you for your feedback. We are pleased you felt well looked after and could continue your journey safely. Best regards, Fuel Fixer Ltd.

“I had put diesel in my petrol car after a long day. They price matched the RAC and I was back on the road in just over an hour. Speedy response great staff polite and very professional. Thank you Fuel fixer!”

Helpful Report

Thank you for your review. We are glad our team responded quickly and had you back on the road soon. Kind regards, Fuel Fixer Ltd.

“Speedy, knowledgeable, non judgemental given I did a stupid thing!”

Helpful Report

Many thanks for your review. We are happy you were looked after promptly and professionally. Warm regards, Fuel Fixer Ltd.

“Attended within the time expected, communicated well about the process and got me back on my way . Hopefully I won’t do it again but I won’t hesitate to call them .”

Helpful Report

Thank you for your feedback, Justin! We're pleased to hear our team was prompt and effective in getting you back on the road. Warm regards, Team Fuel Fixer

“The service was flawless from beginning to end. The engineer was efficient, professional and exceptionally nice person.”

Helpful Report

Thank you for your review! We're glad to hear that our engineer provided you with efficient and professional service. It's always our goal to ensure a smooth experience for our customers. Warm regards, Team Fuel Fixer

“Swift, friendly, all clearly explained”

Helpful Report

Thank you for your review, Mark! We're glad to hear that you experienced swift and friendly service, and that everything was clearly explained. Warm regards, Team Fuel Fixer

“Absolutely fantastic service came the time they said they Gaz was so proffesional doing his job well knowleged with this kind of work .The person on the phone who answered was so nice and reasuring and put me at ease with the pedicament i were in. All in all i would definately recommend Fuelfixer forthis kind of job they are excellent regards Ron lupton”

Helpful Report

Thank you for your wonderful review, Ronald! We're so happy to hear that our team, especially Gaz, made such a positive impression during your time of need. It's great to know that our customer service was reassuring and helped ease your concerns. We truly appreciate your recommendation and look forward to serving you again in the future. Warm regards, Team Fuel Fixer

“Fast and efficient aervice”

Helpful Report

Thank you for your review. It is great to hear you were happy with the service. Warm regards, Fuel Fixer Ltd.

“Very quick out to me and and very quick getting me back on the road highly recommended”

Helpful Report

Thank you for your review. We are very pleased we could reach you quickly and get you back on the road. Kind regards, Fuel Fixer Ltd.

“I had a really good experienced with Fuel Fixer from the man I spoke to on the phone to the man who came out. Everything was explained clearly, I was given a price via phone then within 15 mins someone was there to help me with my costly mistake- which made me feel embarrassed and frustrated- the price I was given wasn’t as bad as I thought and I have since learned from a few people that the price I paid was good compared to them paying double and in other cases more. The man who came out was so nice and really helpful- he expained everything to me, the job was done quickly and professionally. Hopefully I will never need the fuel fixers again however I would definitely recommend them to family and friends.”

Helpful Report

Thank you for sharing your feedback. We are very pleased to hear that everything was explained clearly, that our response was prompt, and that you felt the service was good value. Kind regards, Fuel Fixer Ltd.

“Came to my rescue very quickly - excellent service from a very helpful engineer 👏👏”

Helpful Report

Thank you for the feedback. We are pleased you were happy with the service. Best regards, Fuel Fixer Ltd.

“Excellent job done, I am very happy with the service I received.👍”

Helpful Report

Thanks for your positive review. It is great to know you are very satisfied with the service you received. Warm regards, Fuel Fixer Ltd.

“Professional service quick and reliable.”

Helpful Report

Thank you for the feedback. We are pleased you were happy with the professional service. Best regards, Fuel Fixer Ltd.

“Unable to get car started. Told us it was faulty fuel filter. Got towed to garage to be told it just needed wrong fuel cleared out properly got started no problem. Unfortunately £380 wasted. Fuel fixer say sometimes this happens but they can’t understand why.”

Helpful Report

Thank you for the review. Sorry that this was your experience. Per the job notes, the issue was that the fuel would not advance to the fuel filter, and so it was recommended that a full diagnostic check be done. This was after various actions had been taken, including fully draining the car obviously. It would be good to get the garage report so that we could see what they did exactly to solve the problem Regards, Fuel Fixer Team

“Great service, quick and efficient. Only gripe is the cost, very expensive.”

Helpful Report

Thank you for your feedback. It is great to hear you were happy with the service. Best regards, Fuel Fixer Ltd.

“Excellent fast and efficient service”

Helpful Report

Thank you for your feedback. It is great to hear you were happy with the service. Best regards, Fuel Fixer Ltd.

“Panic over. Help arrived within half an hour. Efficient and effective.”

Helpful Report

Thank you for your feedback. It is great to hear the situation was resolved promptly and effectively. Best regards, Fuel Fixer Ltd.

“Excellent service, came out within 1.5 hours Expensive but similar price to the AA”

Helpful Report

Thank you for your comments. We are happy the service and arrival time met your expectations. Warm regards, Fuel Fixer Ltd.

“From the initial contact where the procedure and associated costs were explained in detail until the technician arrived to drain and flush the tank took approximately three hours. Whole process carried out very efficiently.”

Helpful Report

Thank you for your feedback. It is good to know the procedure and costs were clear and that the work was completed smoothly. Best regards, Fuel Fixer Ltd.

“I put £53 worth of petrol in my diesel car. Phoned my son to tow me home and he said he’d seen a Fuel Fixer van sorting out another idiot the week before. I googled Fuel Fixer, phoned them, agreed a quote, paid a deposit and waited. Within the promised 3/4 of an hour the very efficient operative arrived. He syphoned out the petrol, put a couple of liters of diesel in the tank, took payment and I was sorted. Brilliant!”

Helpful Report

Thank you for your comments. We are pleased our response time and service met your expectations. Warm regards, Fuel Fixer Ltd.

Fuel Fixer is rated 4.8 based on 5,744 reviews