Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,257 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gentleman who speedily attended explained what he would do and what I was required to do after he had carried out the removal of the contaminated fuel but not until I had read and understood a document which I had to sign. he was helpful and polite and thankfully my vehicle has run trouble free since I had, for the first time in my life, put the wrong fuel into a vehicle..the service was excellent.”

Helpful Report

Thank you for your wonderful feedback, Brian. We’re thrilled to hear that Zsolt's explanation was clear and that your vehicle has run trouble-free since the service. We’ll be sure to pass your praise along. Kind regards, Team Fuel Fixer

“We were quoted £360 which was exorbitant enough, the quote included draining, flushing and diagnostics. Only the draining was carried out, nothing more. Rip off!”

Helpful Report

Thank you for your feedback, Kevil. We’re sorry to hear you feel the service did not meet expectations and that you found the quote concerning. Kind regards, Team Fuel Fixer

“I can’t recommend this company enough… They were incredibly helpful from the first phone call. They kept me updated throughout the process and were transparent and up front about the cost. They really did turn an experience that was embarrassing and inconvenient into one I can now look back and smile, safe in the knowledge that I contacted the right people!”

Helpful Report

Thank you for your wonderful feedback, Richard. We’re delighted to hear we could help and be transparent about costs, turning a tricky situation into a positive one. Both Charlie in the office, and Ian, the engineer, are excellent at helping people feel not so embarrassed about this mistake - many people do this in a year, so you are not alone! Kind regards, Team Fuel Fixer

“Your operative Sam was a very confident young man and handled the work well. So satisfaction was the answer 👍”

Helpful Report

Thank you for your wonderful feedback, Stephen. We’re glad Sam handled the work confidently and that you’re satisfied with the result. We’ll be sure to pass your praise along to Sam. Kind regards, Team Fuel Fixer

“Fuel fixer was very good”

Helpful Report

Thank you for your wonderful feedback, James. We’re thrilled to hear you found Fuel Fixer to be very good. We’ll be sure to pass your kind words along. Kind regards, Team Fuel Fixer

“Would highly recommend this company to get you out of trouble if you inadvertently put the wrong fuel in your vehicle. My operative came out from Andover, was very polite and professional, got me on my way in about an hour and a half.”

Helpful Report

Thank you for your wonderful feedback, Trevor. We’re thrilled to hear that Robbie, our Andover team member, was polite and professional and that we got you back on the road so quickly. We’ll be sure to pass your praise along to the team. Kind regards, Team Fuel Fixer

“Easy to contact. Excellent customer service. Arrived 20mins earlier than expected. Engineer was very friendly and knowledgeable. I felt I was in safe hands.”

Helpful Report

Thank you for your wonderful feedback, Amanda. We're thrilled our team provided excellent customer service, were easy to contact, and that Zsolt arrived promptly and, most importantly, you felt in safe hands. We'll be sure to pass your praise along. Kind regards, Team Fuel Fixer

“Excellent service”

Helpful Report

Thank you for your wonderful feedback, Debra. We’re glad you enjoyed the service and appreciate you taking the time to share your experience. If there’s anything we can do to make it a 5-star experience for you in the future, please let us know. Kind regards, Team Fuel Fixer

“Already did review and said you did excellent job but bit expensive 😀”

Helpful Report

Thank you for your feedback, David. We’re glad you were happy with the job and appreciate your note on pricing. If there’s anything more we can do to help in the future, please let us know. Kind regards, Team Fuel Fixer

“Very happy with the service I received 😀”

Helpful Report

Thank you for your wonderful feedback, Mike. We’re thrilled you’re happy with the service from Pete and we’ll pass your kind words along to the team. Kind regards, Team Fuel Fixer

“Good services and I am very happy thank you all team”

Helpful Report

Thank you for your wonderful feedback, Abdi. We’re thrilled you’re happy with the service from Ian and that the team could help. We’ll be sure to pass your thanks along. Kind regards, Team Fuel Fixer

“great service”

Helpful Report

Thank you for your wonderful feedback, Trinity. We're thrilled you had great service. Kind regards, Team Fuel Fixer

“Very good service and the staff members we quite friendly and good with their work, did not make me feel the wait time at all. Thank you.”

Helpful Report

Thank you for your wonderful feedback, Ola. We’re thrilled you found our service very good, and that Andy was friendly and efficient, with no wait time to you. We’ll be sure to pass your kind words along. Kind regards, Team Fuel Fixer

“Well the speed these guys work to get you back on the road is insane. I would highly recommend this company to everyone”

Helpful Report

Thank you for your wonderful feedback, Stacey. We’re thrilled that Darko and the team got you back on the road quickly and that you’d recommend us. We’ll be sure to pass your praise along. Kind regards, Team Fuel Fixer

“Excellent and prompt service, arrived within the Hour as stated and "SZILARD" who attended was very professional throughout. Thank You!”

Helpful Report

Thank you for your feedback. We’re glad Szilard provided prompt and professional service. Kind regards, Team Fuel Fixer

“Service was excellent and friendly, they couldn't have done more for me if they'd tried and it was late evening They did a great job and done within 45 mins”

Helpful Report

Thank you for your feedback. We’re glad the service was excellent, friendly and completed within 45 minutes. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Excelent service by your fitter who I would be happy to employ. a credit to you.”

Helpful Report

Thank you for your feedback. We’re glad our engineer, Bela, provided excellent service and that you’d be happy to employ them—that’s a real compliment. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Excellent customer service. Engineer arrived when he was due.”

Helpful Report

Thank you for your feedback. We’re glad the engineer, Damir, arrived on time and that you were happy with the service. Kind regards, Team Fuel Fixer

“Sam was the attended who sorted out my car at my time of crisis, was very charming and calming. He sorted out my car in a very professional manner, he was really clean and tidy and didn’t make any mess around or on my car. He treated the whole process very respectfully and I was extremely grateful for his efficiency.”

Helpful Report

Thank you for your feedback. We’re glad Sam provided such a calm, professional and tidy service, and that you felt respected throughout the process. Kind regards, Team Fuel Fixer

“Excellent service”

Helpful Report

Thank you for your feedback. We’re glad the service was excellent and that we met your expectations. Kind regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 6,257 reviews