Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.83

4.8 Rating 2,824 Reviews

97 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 2,824 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer was on time and carried out a very professional service>”

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“Very quick service & helpful”

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“The Technician was really pleasant and really approachable. Happy he managed to drain the fuel out but can't see what you guys do when it comes to cleaning the fuel lines etc as you advertise. I watched the process as I have a general interest, working in the trade myself. I saw the fuel being drained but didn't see what was done with flushing the fuel lines? Car wouldn't start after the process completed so your Tech removed a breather pipe where as he's damaged the housing which is annoying. He then sprayed brake cleaner into the breather to try and get the car going. Still the car wouldn't fire up. He then removed the coil packs well 3 of them as he was unable to remove the fourth and cleaned the spark plugs up. I would have thought he would have tools to try and remove the last coil but he was unable. Eventually the car fired up. Its misfiring terrible at the moment with the EPC and EML on the dash. I'm hoping I can get it to work to replace the plugs and clear the codes down. Fingers crossed that will be job done? Left a slight sour taste in my mouth as the price charged I'd expect maybe a bit more care taken and was hoping the car would perform better than what it currently is. The advertising on your website really makes you feel that the problem would be fixed and really pushes that. However the reality felt different. I do understand that other things may need doing from the mistake my partner made as an after effect of the misfueling the vehicle but that isn't explained in as much detail on your website which again is slightly misleading. Anyway let's hope the plugs do the job when I get it to work.”

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“Fuel fixer saved our vehicle! Super quick and high quality service. Zoltan who came out was so professional and the customer care staff were so sympathetic to us in a very stressful situation.”

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“Costly but the guy who attended was excellent.”

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“They arrived and sorted the car out very quickly. The driver was kind and calm.”

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“Came quickly and did the job, thank you”

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“Prompt and friendly service both on the phone and from the visiting technician. Highly recommended.”

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“Quick and efficient, made us feel at ease and not like the stupid idiots we felt!!!! Thanks so much!”

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“Quick and efficient and got my car back on the road in no time.”

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“Exactly what I needed, fast, courteous, and didn't make me feel like an idiot for this stupid thing I had done. The cost stung, but definitely cheaper than a new car. Would recommend.”

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“After having the very unfortunate mistake of mis-fueling a quick google search bought me to Fuel Fixer one quick phone call later an engineer was with me in a timely manner. Both the call handler and engineer made me feel at ease even though I wasn’t overly stressed about the situation I can say for sure that some people would panic which is understandable this company will make you at ease while providing a great service”

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“You got me out of big hole with your prompt and efficient friendly service. Filling up with the wrong fuel is mistake that I hope won't be repeated.”

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“Very good customer service. I cannot put into words how I appreciate the effort and understanding they gave me when i had the incident. All the best on your company.”

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“I called early Sunday morning after another company failed to answer their phone. Fuel Fixer said their technician would arrive in about 45 minutes and he did. The technician was extremely friendly efficient and knowledgeable. I can understand why they are so highly rated on Trust Pilot.”