Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 5,744 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,744 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service; fast and efficient. The engineer/ mechanic was friendly and professional, taking the heat out of a very embarrassing incident.”

Helpful Report

Thank you for your feedback. It is great to hear our technician was friendly, professional, and quick to help. Best wishes, Fuel Fixer Ltd.

“Great service. Friendly engineer who had my car back on the road efficient with minimal fuss. Service felt overpriced for what was only a 20 minute job.”

Helpful Report

We appreciate your feedback and are pleased our engineer’s friendly and efficient help made things straightforward. Best wishes, Fuel Fixer Ltd.

“Giving out false information on cleaning filter,pump pipes.”

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“Very Professional, prompt service and resolved what could have been a more serious problem . Highly recommended.”

Helpful Report

Thank you for your feedback. It is great to hear you felt the problem was dealt with quickly and professionally. Best wishes, Fuel Fixer Ltd.

“Excellent service from start to finish.”

Helpful Report

Thank you for your feedback. It is great to hear you were pleased with the service throughout. Kind regards, Fuel Fixer Ltd.

“Arrived in the time frame stated. The engineer polite and had me back on the road in under an hour excellent service”

Helpful Report

Thank you for your feedback. It is great to hear the arrival time, polite service, and quick fix all worked well for you. Kind regards, Fuel Fixer Ltd.

“I recently found myself in the nightmare scenario of putting the wrong fuel in my car, and thankfully, I called FuelFixer. I honestly cannot recommend their service highly enough – they were prompt, professional, and completely saved the day. However, the real star of the show was the technician, Ian. From the moment Ian arrived, he was absolutely fantastic. He was calm, reassuring, and clearly an expert. He talked me through the entire process, explaining what he was doing and how long it would take. His work was meticulous, and he took great care of my vehicle. Honestly, the term "too good" doesn't even cover it. Ian turned what was a stressful, panicked situation into a surprisingly smooth and almost pleasant experience. He went above and beyond with his professionalism and genuinely excellent customer service. He is a massive asset to the company. If you ever find yourself needing a fuel drain service, call FuelFixer, and if you're lucky enough to get Ian, you know you're in the best hands. Five stars—a genuine lifesaver!”

Helpful Report

Thank you for your detailed review. We are glad Ian’s clear, calm and professional approach helped make a difficult situation much easier and that you would recommend our service so highly! Warm regards, Fuel Fixer Ltd.

“I am pleased with the service Fuel Fixer provided. From the first phone call, the lady on the line explained everything clearly. I was also impressed with the agent who was sent out to me. Louis conducted himself professionally and really showed his experience. He made a stressful situation feel like a breeze. I will continue to sing Fuel Fixer’s praises — fantastic team!”

Helpful Report

Thank you for sharing your experience. It is great to hear both the call handling and the visit on site left such a positive impression and that you were pleased with the service. Warm regards, Fuel Fixer Ltd.

“Very good, quick service! Great customer service! Would definitely recommend!”

Helpful Report

Thank you for your review. We are glad you were happy with the speed and quality of the service, and we appreciate your recommendation. Kind regards, Fuel Fixer Ltd.

“Quick friendly and very professional”

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Thank you for your feedback. We are glad the service was prompt and professional. Kind regards, Fuel Fixer Ltd.

“Quick and help me”

Helpful Report

Thank you for your feedback. It is good to hear the service was fast and helpful. Kind regards, Fuel Fixer Ltd.

“All good. Completed in a satisfactory time with no complications. Complete with some good advice when complete. Would recommend.”

Helpful Report

Thank you for your review. We are glad your vehicle's issue was handled smoothly and that the advice was helpful. Warm regards, Fuel Fixer Ltd.

“After putting a large amount of petrol in my diesel car, I rang a few companies, Fuel Fixers were the only ones who could attend in a timely manner. The price quoted was similar to others and I chose this company because the guy on the phone was helpful, reassuring and kept me updated, in short this company got me back on the road quickly and with minimal fuss. I wouldn’t hesitate to recommend to others.”

Helpful Report

We are glad things came together smoothly and you were soon on your way again. Thank you for sharing your feedback. Best wishes, Fuel Fixer Ltd.

“After draining tank and fuel line and refilling both your employee attempted starting car with no joy for a while because he didn't drain the filter which is after the fuel line meaning he's trying to start with wrong fuel so being the job wasn't done correctly I think I should get a partial refund”

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“I was amazed at how quickly and efficiently my problem was attended to. I was lucky, I suppose, that the garage attendant pointed out my error to me before I tried to drive away and gave me your phone number. The Fuel Fixerwas with me within half an hour and the problem sorted in less time than it took me to complete my shopping in Morrison's. Expensive, of course, but I was most impressed by the service I received.”

Helpful Report

We are glad it was spotted in time and sorted so quickly. Thank you for letting us know how it went. Best wishes, Fuel Fixer Ltd.

“Very efficient, and had wonderful guy called Callum that came out, he made the process simple. Car is excellent no issues”

Helpful Report

We are glad to hear it all worked out so well. Thank you for sharing your experience. Best wishes, Fuel Fixer Ltd.

“Was so successful at solving my problems even though it was a long job”

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Many thanks for your review. We are glad to know the outcome was successful for you. With best wishes, Fuel Fixer Ltd.

“Turned up within the hour and had me back on the road in just under an hour again. Extremely polite staff who handled my call, she was very helpful. And the engineer who came out to resolve the issue was very polite and very helpful also (Andros/ Andrey) he was brilliant. All in all, considering the circumstances it was a very pleasant experience. And I would highly recommend them”

Helpful Report

We appreciate you taking the time to leave your feedback. We are glad our team’s support and quick response helped when it was needed. Warm regards, Fuel Fixer Ltd.

“Prompt, polite, professional and job completed without fuss. The weather was extremely cold and this did not stop Zoltan working in a precise and steady manner. We were very happy with the result.”

Helpful Report

Thanks for your comments. We are glad that Zoltan’s steady and professional manner made the process smooth for you. With best wishes, Fuel Fixer Ltd.

“Fella was on time , and very polite , done the job quickly and neatly ,”

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Thanks for your feedback. It's good to hear you were satisfied with both the manner and the speed of the service. Best wishes, Fuel Fixer Ltd.

Fuel Fixer is rated 4.8 based on 5,744 reviews