Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,513 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,513 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“Fixed our van, which was accidentally filled with petrol and got us back on the road in no time at all. Gtreat service.”

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“Attended within 1 hour. Really pleased to be able to attend a classic car show later that evening. Great job friendly guy, thanks”

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“Fantastic service - supported quickly and efficiently with no judgement for causing a mistake with my fuel tank!”

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“Very professional service.”

Helpful Report

Thank you for your review! We're glad to hear that you found our service to be professional. Our team takes pride in maintaining high standards, and we appreciate your recognition of our efforts. Warm regards, Team Fuel Fixer

“great company did what it said on the tin. thank you”

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Thank you for your review, Kirsten! We're delighted to hear that you found our service reliable and efficient. Warm regards, Team Fuel Fixer

“Excellent service. The team were able to provide useful information and knowledge. Car a has been fine since, so far, without any effects from my silly expensive mistake.”

Helpful Report

Thank you for your review! We're glad to hear that our team was able to provide you with valuable information and knowledge. It's great to know that your car is running smoothly since your experience with us. Best wishes, Team Fuel Fixer

“Attended ASAP and sorted it all out. Very helpfull. Charged my phone for me as battery runing out.”

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Thank you for your review, Terry! We're glad to hear that our team was able to attend to your needs promptly and provide helpful assistance, even charging your phone! Warm regards, Team Fuel Fixer

“Fuel Fixer has done a great job getting back on the road, with excellent communication with customer service, and this is my second job with Fuel Fixer. I had an excellent experience with Fuel Fixer, highly recommended for addressing the wrong fuel matter. They are a responsible and insured company.”

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Thank you for your review, Suresh! We're glad to hear that you've had such a positive experience with our team, and we appreciate your continued trust in Fuel Fixer. Your recommendation means the world to us, and we're always here to help with any fuel-related issues you may encounter. Best wishes, Team Fuel Fixer

“Their service was very prompt and the communication superb. The Engineer was highly professional, amazing and courteous. Overall, the service was a good value for money.”

Helpful Report

Thank you so much for your review! We're delighted to hear that you experienced prompt service and excellent communication. Our team always strives for professionalism and courtesy, and we're glad that shone through during your visit. Warm regards, Team Fuel Fixer

“We moved from the US to Scotland and purchased a car a week after our arrival. There was a miscommunication between us with the seller and we ultimately put petrol in the car instead of diesel. It was around 8:30 pm and we had a serviceman to our location within 40 minutes. Michal was amazing and had the problem fixed which was a HUGE relief. After handing us back the keys and taking off, we tried to drive and the car quit working after making it down the street. We called Michal back and he was quick to come and assist, once again fixing the problem! Incredible customer service. Thanks Michal!”

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Thank you so much for your review, Jesse! We’re glad to hear that Michal was able to assist you promptly and effectively during your first week in Scotland. It can be a stressful experience, but we're glad that Michal could ease that for you. Your kind words about our customer service mean a lot to us, and we’re always here to help! Warm wishes, Team Fuel Fixer

“Very good service”

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Thank you for your kind words, Anish! Best wishes, Team Fuel Fixer

“Very good but very expensive”

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Thank you for your feedback, Andrew! We appreciate your recognition of our service, and understand that pricing can be a consideration. We're committed to providing top-quality assistance and are glad to have been able to help you. Warm regards, Team Fuel Fixer

“I was hugely frustrated to put diesel in my petrol tank. I used your number and had heard everything said but at the end of the discussion I was paying £300+ plus VAT. I waited nearly 3 hours and he was with me for 30 minutes maximum. It is a lot of money for what I actually got. The man was great but I bet he didn't get £300🤔”

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Hi Eric, I understand your frustration regarding the situation and the costs involved. As I am sure you can understand, we have operational costs beyond the engineer, including the cost of the call you made, the sales presentative, etc. We're glad to hear our technician was able to assist you. Best wishes, Team Fuel Fixer

“I didn't have to wait long. The chap wasted no time and got stuck in. I felt really sorry for him as it was raining. It took about an hour and I was off home.”

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Thank you for your lovely review, Julie! We're thrilled to hear that our team was efficient, even in the rain. Your satisfaction means a lot to us! Best wishes, Team Fuel Fixer

“First Class service. Responded to our vehicle within the stated 45 minutes ( In school delivery period ). Said the fuel removal process would take One Hour Fifteen minutes. it took One hour 5 minutes The Engineer explained the proces to fix the vehicle, and was very professional and pleasant. You turned a very stressful situation into a manageable one. Thank you.”

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Thank you so much for your lovely feedback! 😊 We’re delighted to hear our engineer (Jon) arrived promptly and got you back on the road even quicker than expected. It’s great to know we could help make a stressful moment a bit easier. We’ll be sure to pass your kind words on to the team. Safe travels and thanks again for choosing us! 🚗✨

“Robert was exceptionally professional and efficient. I also hope that the work Robert and others carry out for your company is appreciated, as having to lay on the wet ground while dealing with various fuels along with the pressure of the next job must be quite a thing to deal with !!”

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Thank you for your thoughtful review, Ken! We truly appreciate your kind words about Robert's professionalism and efficiency. Our team certainly works hard, often in challenging conditions, so it's wonderful to see that effort recognized. Best wishes, Team Fuel Fixer

“Very efficient”

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Thank you for your review, Roy. We're pleased the work went well! Best wishes, Team Fuel Fixer

“Really happy with this service I made a silly mistake but fuel fixer fixed it in no time and I was on my way again.”

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Thanks! We’re so glad we could help and get you back on the road quickly. Best wishes, Team Fuel Fixer

“Excellent service, but expensive compared with how much I could have paid, after asking around. I could not fault the service however.”

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Thank you for your feedback. Glad you were satisfied with the quality of our service! Warm regards, Team Fuel Fixer

“Came within minutes, did what was required, and made sure everything was sorted. Very happy.”

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Thanks! Happy to hear everything was handled promptly and to your satisfaction. Warm regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,513 reviews