Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.80

4.8 Rating 4,381 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite on the phone explained what will happen and how long they would be at the car which was spot on , The driver kept in touch a few times letting me know how long he would be here and when he had arrived , the driver explained what he will do and the process he was also spoke very well , he was spot on”

Helpful Report

“I was told clearly over the phone (twice) that the total price to remove the fuel included £20 for the fuel itself. My wife also heard and confirmed this. But when the engineer arrived, he said he wasn’t instructed to include fuel. I called again and they blamed it on miscommunication. Very disappointing and unprofessional.”

Helpful Report

“Was told mecanic would be with me in 5mins as he only lived around the corner and it took him 1hr 30mins to get to me”

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“Was expensive but an excellent service”

Helpful Report

“Excellent service by very competent and friendly mechanic. Came a long way to deal with the problem. It was very expensive though !”

Helpful Report

Thank you for your review, Dudley! We truly appreciate your kind words about our mechanic's competence and friendliness. We always strive to provide excellent service, even if it means traveling a long distance. We understand that costs can be a concern, and we aim to ensure that the value of our service matches the investment. If you have any further questions or require assistance, please don’t hesitate to reach out. Best wishes, Aftercare Team Fuel Fixer Limited

“Excellent service, fixed my car within 2 hours of requesting their services. Could not have asked for more. Many thanks.”

Helpful Report

Thank you for the 5* review, Cesar! We’re glad to hear that our service exceeded your expectations and that we were able to fix your car in such a timely manner. Your satisfaction is our top priority, and it’s great to know we hit the mark for you. If you require any assistance in the future, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Very professional service all round thanks very much for getting me back on the road,”

Helpful Report

Thank you for the 5* review, Graham! We're glad to know that you found our service professional and that we could get you back on the road. Your satisfaction means a lot to us. Should you need any further assistance in the future, feel free to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Had to get garage to tow my car in they said wye the car would not start because the pipes was not flushed out that is why it could not start”

Helpful Report

Hi Raymond, Thank you for your feedback. I'm sorry to hear about the issues you experienced with your vehicle. It can be frustrating when unexpected problems arise, especially regarding starting your car. It seems that there was an issue with the fuel pressure. Our team aims to provide thorough checks, and it seems there may have been a misunderstanding regarding the fuel system. Flushing out the pipes is an important step in resolving certain issues, and we advise it to ensure proper functionality. If you have further concerns or questions about our service, please don't hesitate to reach out to us. We appreciate your input and aim to learn from every experience. Best regards, Aftercare Team Fuel Fixer Limited

“Very efficient and the engineer Michal was very informative and pleasant.”

Helpful Report

Thank you for the review, Thomas! We're glad to hear that Michal provided you with efficient service and was both informative and pleasant. Our team is dedicated to ensuring a positive experience for all our customers. If you have any further questions or need assistance in the future, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“A first class service from the initial call to completion of the job. Engineer arrived within 30 minutes and completed the task within a further 45 minutes. Very polite and explained in detail each step of the process”

Helpful Report

Thank you for the 5* review, Steve! We’re glad to hear that you received first-class service from start to finish. Our team takes pride in being prompt and thorough, so it’s wonderful to know that the engineer was both polite and informative. If you need anything else or have further questions, feel free to reach out anytime! Best wishes, Aftercare Team Fuel Fixer Limited

“All very good, helpful right from the first initial phone call (Joem) and I thought Florin was confident, insightful and pleasant..!”

Helpful Report

Thank you for the great review, Brian! We're thrilled to hear that you had a positive experience right from the initial call with Joe and that Florin made a great impression with his confidence and insight. Your feedback means a lot to us! If you ever need assistance again, don't hesitate to get in touch. Best wishes, Aftercare Team Fuel Fixer Limited

“Quick and friendly response ,would recommend to anyone, helped me out immensely ,thank you”

Helpful Report

Thank you for the great review, Martin! We're thrilled to hear that our team responded quickly and helped you out immensely. Your recommendation means the world to us. If you ever need assistance again, don’t hesitate to get in touch! Best wishes, Aftercare Team Fuel Fixer Limited

“Michael was totally professional in the whole operation, from start to finish….First class.”

Helpful Report

Thank you for your great review, Hamish! We're glad to hear that you found Michael's professionalism to be top-notch from start to finish. Your kind words inspire our team to continue providing first-class service. If you ever need assistance again, please don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“very helpfull had vehicle back on road in 2 hours”

Helpful Report

Thank you for the 5-star review, Jason! We're glad to hear that we were able to help you and get your vehicle back on the road in just two hours. Your satisfaction is our priority, and it’s great to know we made a positive impact. If you need any further assistance down the line, please don't hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Friendly, knowledgeable and efficient.”

Helpful Report

Thank you for your review, Terrence! We’re glad to hear that you found our team friendly, knowledgeable, and efficient. Providing top-notch service is our priority, and your feedback really motivates us to keep up the great work. If you need any assistance in the future, we’re just a message away! Best wishes, Aftercare Team Fuel Fixer Limited

“Great service from Fuel Fixer. Quick, efficient and vehicle back on the road.”

Helpful Report

Thank you for the review, Grant! We're glad to hear you received quick and efficient service, getting you back on the road in no time. Your satisfaction is our goal, and it’s wonderful to know we met your expectations. If you need any assistance in the future, just let us know! Best wishes, Aftercare Team Fuel Fixer Limited

“Great service , Florin was frendly explain what he was doing which filled me with confidence that it was going to be fix and i would be back on the road.”

Helpful Report

Thank you for the 5-star review, Darren! We're happy to hear that Florin's friendly demeanor and clear explanations put you at ease during the process. It's our goal to provide confidence in every service we offer, and we're so glad we could get you back on the road safely. If you need anything else in the future, don’t hesitate to get in touch! Best wishes, Aftercare Team Fuel Fixer Limited

“Excellent work,keep it up guys,”

Helpful Report

Thank you for your kind words, Philip! We truly appreciate your positive feedback and are thrilled to hear that you were satisfied with our work. Your encouragement means a lot to us as we strive to maintain our high standards. If you need anything in the future, just let us know! Best wishes, Aftercare Team Fuel Fixer Limited

“Absolutely first class,quick to respond very polite and respectful engineer arrived when told he would and was so kind I would recommend this company to anyone”

Helpful Report

Thank you for the great 5-star review, X! We're thrilled to hear that our engineer provided you with first-class service and kindness. We pride ourselves on being responsive and respectful to our customers. Your recommendation means the world to us! If you need any assistance in the future, don’t hesitate to get in touch. Best wishes, Aftercare Team Fuel Fixer Limited

“From my initial call, the fitter arrived in 45 minutes, way before the stated time given. He was polite and knowledgeable and had my car up and running within the hour. Also, very clean & tidy with no rubbish left and not a trace of any spilt fuel. 👍🏻”

Helpful Report

Thank you for the fantastic review, Darren! We're thrilled to hear that our technician arrived promptly and provided knowledgeable service to get your car running smoothly. It's great to know that we left everything clean and tidy, as we always aim to maintain a high standard. Your feedback means a lot to us, and if you ever need assistance again, we're just a call away! Best wishes, Aftercare Team Fuel Fixer Limited

Fuel Fixer is rated 4.8 based on 4,381 reviews