Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,513 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,513 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent job done, I am very happy with the service I received.👍”

Helpful Report

Thanks for your positive review. It is great to know you are very satisfied with the service you received. Warm regards, Fuel Fixer Ltd.

“Professional service quick and reliable.”

Helpful Report

Thank you for the feedback. We are pleased you were happy with the professional service. Best regards, Fuel Fixer Ltd.

“Unable to get car started. Told us it was faulty fuel filter. Got towed to garage to be told it just needed wrong fuel cleared out properly got started no problem. Unfortunately £380 wasted. Fuel fixer say sometimes this happens but they can’t understand why.”

Helpful Report

Thank you for the review. Sorry that this was your experience. Per the job notes, the issue was that the fuel would not advance to the fuel filter, and so it was recommended that a full diagnostic check be done. This was after various actions had been taken, including fully draining the car obviously. It would be good to get the garage report so that we could see what they did exactly to solve the problem Regards, Fuel Fixer Team

“Great service, quick and efficient. Only gripe is the cost, very expensive.”

Helpful Report

Thank you for your feedback. It is great to hear you were happy with the service. Best regards, Fuel Fixer Ltd.

“Excellent fast and efficient service”

Helpful Report

Thank you for your feedback. It is great to hear you were happy with the service. Best regards, Fuel Fixer Ltd.

“Panic over. Help arrived within half an hour. Efficient and effective.”

Helpful Report

Thank you for your feedback. It is great to hear the situation was resolved promptly and effectively. Best regards, Fuel Fixer Ltd.

“Excellent service, came out within 1.5 hours Expensive but similar price to the AA”

Helpful Report

Thank you for your comments. We are happy the service and arrival time met your expectations. Warm regards, Fuel Fixer Ltd.

“From the initial contact where the procedure and associated costs were explained in detail until the technician arrived to drain and flush the tank took approximately three hours. Whole process carried out very efficiently.”

Helpful Report

Thank you for your feedback. It is good to know the procedure and costs were clear and that the work was completed smoothly. Best regards, Fuel Fixer Ltd.

“I put £53 worth of petrol in my diesel car. Phoned my son to tow me home and he said he’d seen a Fuel Fixer van sorting out another idiot the week before. I googled Fuel Fixer, phoned them, agreed a quote, paid a deposit and waited. Within the promised 3/4 of an hour the very efficient operative arrived. He syphoned out the petrol, put a couple of liters of diesel in the tank, took payment and I was sorted. Brilliant!”

Helpful Report

Thank you for your comments. We are pleased our response time and service met your expectations. Warm regards, Fuel Fixer Ltd.

“Excellent service Very good phone organisation job done as planned”

Helpful Report

Thank you for your review. We are glad everything was well organised and went as planned. Best regards, Fuel Fixer Ltd.

“Fast and efficient service”

Helpful Report

Thank you for your review. We are glad you found the service fast and efficient. Kind regards, Fuel Fixer Ltd.

“I was absolutely mortified when I realised I’d accidentally put petrol in my diesel car. I contacted Fuel Fixers who instantly put me at ease and explained what the steps were to get my car sorted and back on the road. I really appreciated the contact from the call out engineer who contacted me when he was 20minutes away. Once he (Robert) arrived, he quickly got to work and syphoned out the petrol & replaced it with diesel. He was really friendly and skilled and got me back on the road so I could get home to my family. Putting the wrong fuel in is a mistake that I hope to never make again but if anyone does have the misfortune of finding themselves in the same situation then these guys are definitely who you should call.”

Helpful Report

Thank you for your review! We are pleased we could make a challenging moment easier and help you get safely back to your family. Kind regards, Fuel Fixer Ltd.

“Dealt quickly and efficiently with the issue. The operative that carried out the work was absolutely first class and a credit to your company. if possible I’d like you to let him know that.”

Helpful Report

Thank you for your kind comments. We are delighted you were happy with the service, and we have passed your message on to the operative. Warm regards, Fuel Fixer Ltd.

“Reliable, on time and good customer service.”

Helpful Report

We appreciate your feedback. It is great to know our timing and customer service met your expectations. Best regards, Fuel Fixer Ltd.

“The engineer was brilliant. Polite and friendly and helpful.”

Helpful Report

We appreciate your review. It is great to know you were looked after well by the technician. Best regards, Fuel Fixer Ltd.

“The lad was very polite and thorough, making sure that my vehicle started once again. One negative, my”£20 of fuel” lasted exactly 14 miles before having to refuel - nearer £2 of fuel I’d guess.”

Helpful Report

Thank you for taking the time to share your experience. We’re happy our technician could assist and will follow up on the fuel matter. Warm regards, Team Fuel Fixer

“Great response znd polite staff. However, very, very exprnsive service.”

Helpful Report

Thank you for your feedback! We're glad to hear our staff was polite and responsive. We understand that pricing is an important factor and appreciate your comments. Warm regards, Team Fuel Fixer

“My mechanic was a lovely gentleman and was of great help, and for that I thank him!”

Helpful Report

You're welcome! Thanks for your feedback! We’re glad our mechanic could help and make a positive impression. Warm regards, Team Fuel Fixer

“Fast & efficient”

Helpful Report

Thank you! Glad we could help. Warm regards, Team Fuel Fixer

“Great service, with me within 45 minutes great work and my cars back running a dream”

Helpful Report

Thank you for your feedback! We’re glad we could get to you quickly and get your car running smoothly again. Best wishes, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,513 reviews