Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,063 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service from our technician Andor, who came out within an hour from making the first call. Really friendly and professional service would definitely recommend using this company if you ever find yourself unlucky enough to be in a situation to need to!! Life savers thankyou!”

Helpful Report

Thank you so much for your review, Amy! We're delighted to hear that Andor provided you with such friendly and professional service. It’s always our goal to respond quickly and effectively, and we’re glad we could be there for you when you needed us. Your recommendation means the world to us! Warm regards, Team Fuel Fixer

“I was very pleased with your quick response with dealing with my problem. Thanks again..Mrs.S.Ball.”

Helpful Report

Thank you for your feedback, Mrs. S. Ball! We're delighted to hear that our quick response made a positive difference for you. Warm regards, Team Fuel Fixer

“Helpful, kind mechanic.”

Helpful Report

Thank you for your kind review, Susan! We're delighted to hear that our mechanic was helpful and kind during your experience. Your feedback means a lot to us! Warm wishes, Team Fuel Fixer

“Outstanding! Thank you!”

Helpful Report

Thank you for your review! We're delighted to hear that you had an outstanding experience with us. Warm wishes, Team Fuel Fixer

“overcharged substantially for what is apparently a common problem. £350-00 is average not £2500-00.”

Helpful Report

Hi there, Thank you for your feedback. We understand that costs can be concerning, especially when unexpected issues arise. Our pricing reflects several factors, including travel time, expertise, and the specific nature of the job. Each situation is unique, and we strive to offer top-quality service to ensure customer safety and satisfaction. In your case, it was an AdBlue contamination, which is not a usual or ordinary contamination. Had you taken this to a dealership, such a job would have cost several £000s, and you would have been off the road for a few days as they tend to want to replace the parts of the vehicle that have been contaminated. If you would like to discuss this further, please reach out to us directly—we're here to help clarify and address any concerns you may have. Best wishes, Team Fuel Fixer

“Thankyou John for your speedy arrival, customer service, and passion for what you do. I was a costly mistake at the petrol pump no-doubt, but ultimately without this service I would’ve been absolutely knackered. Not the Friday I would have wished for but definitely finished the day once it was all sorted, on a high and back in the game. 07 plate 407 absolutely not an issue. Nice1, Will”

Helpful Report

Thank you for your review, Will! We're thrilled to hear that Jon was able to get to you quickly and help turn your day around. It's awesome to know you're back in the game and feeling good after a bit of a hiccup. You certainly had quite the Friday adventure! Cheers, Team Fuel Fixer

“Very helpful and efficient”

Helpful Report

Thank you for your review, Janet! We're delighted to hear that you found our team helpful and efficient. Warm regards, Team Fuel Fixer

“I called fuel fixer having put radblue in my Range Rover instead of diesel. The engineer was at my car within 10 minuted of my call , and assured me they would do their best to save my engine . I was distraught at the possibility that my car could be damaged past repairing . The engineer ady was extremely professional and reassured me he would do his best to save my car . I highly recommend these guys from start to finish . Swift , no nonsense service , professional and reliable. And the £680 fee I payed was worth every penny, they literally saved my car from the scrap heep . Thanks fuel fixer”

Helpful Report

Thank you so much for your review, Julie! We're delighted to hear that our engineer, Ady, was able to provide you with reassurance and swift service during a stressful time. It’s fantastic that we could save your Range Rover and keep it off the scrap heap! Warm regards, Team Fuel Fixer

“Very good and quick service very happy”

Helpful Report

Thank you for your review, Marie! We're so pleased to hear that you found our service to be quick and satisfactory. Warm regards, Team Fuel Fixer

“Very nice young man. Polite, helpful. Would recommend him and the company 100%. Well done and thank you.”

Helpful Report

Thank you so much for your feedback, Maria! We're delighted to hear that Florin impressed you with his politeness and helpfulness. Warm wishes, Team Fuel Fixer

“Bela, the lovely guy who came out was efficient, told me everything he was doing at every stage, and was engaging with banter and good humour. He didn't make me feel stupid (for being daft enough to put diesel in my petrol tank) and made a could-have-been-avoided situation as good an experience as that sort of thing can be. He was brilliant.”

Helpful Report

Thank you so much for your review, Teresa! We're delighted to hear that Bela made your experience as pleasant as possible, even in a tricky situation. His engaging personality and professionalism are truly what we strive for at Fuel Fixer. Don’t hesitate to reach out if you need us again — we’re always here to help! Warm wishes, Team Fuel Fixer

“Arrived on time and completed the clean out. Good service and polite”

Helpful Report

Thank you for your review, Ray! We're delighted to hear that our team arrived on time and provided good service with a polite attitude. Your satisfaction means a lot to us! Best wishes, Team Fuel Fixer

“Did exactly as promised on the tin! Good advice and arrived with in the hour, with friendly and business like efficiency.”

Helpful Report

Thank you for the review, Anthony! We're delighted to know we delivered on our promise with friendly and efficient service. Warm wishes, Team Fuel Fixer

“They arrived in 45 mins, very efficient, friendlly and knowledgeable. Hope I don't do this again!”

Helpful Report

Thank you for your fantastic review, Carolyn! We're so pleased to hear that our team was able to help you quickly and efficiently. We appreciate your kind words about their friendliness and knowledge, and we hope your next encounter with us is even further down the road! Warm wishes, Team Fuel Fixer

“Quick service expensive but solved my mistake technician was good and friendly”

Helpful Report

Thank you for taking the time to share your experience, Stephen! We're glad to hear our technician provided quick service and resolved the issue. Best regards, Team Fuel Fixer

“The chap came to my house and was profesional and prompt. He advised me to fill it up asap which I did and the car has run ok since. It is booked in for a new fuel filter as per his advice. Many Thanks.”

Helpful Report

Thank you for your review, Thomas! We're delighted to hear that our team was prompt and professional in assisting you. It's great to know that the car is running well after following the advice. Warm regards, Team Fuel Fixer

“Very expensive for what was done”

Helpful Report

Thank you for your feedback, Andy. We understand your concerns regarding the cost and appreciate you sharing your thoughts. We're glad that we were able to get you sorted out and back on the road. Warm wishes, Team Fuel Fixer

“Very helpful was with me with in 30 minutes and only took 25 minutes to do job. Very professional”

Helpful Report

Thank you for your feedback, Patricia! We're delighted to hear that our team was promptly with you and completed the job efficiently. Your recognition of their professionalism means a lot to us. Warm regards, Team Fuel Fixer

“Did not know it existed, amazing operation would recommend the service, another lesson learned. And the and the engineer did an excellent job very friendly and arrived in under two hours. jbf”

Helpful Report

Thank you for the review, James! We're so glad to hear that you had such a positive experience and that our engineer made a great impression with his friendly service. Warm regards, Team Fuel Fixer

“Quick and efficient, explained everything and my car works which is a godsend”

Helpful Report

Thank you for your generous review, Paul! We're delighted to hear that our service was quick and efficient, and that everything has been explained clearly. Knowing your car is working well again truly makes our day! Best wishes, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,063 reviews