Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,260 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant and fast service. Gabe who attended to our car was fantastic.”

Helpful Report

Thank you for your feedback. We’re glad Gabor delivered fantastic and fast service. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Realising that you have incirrectly filled your car with the wrong fuel can be extremely frustrating, scary and worrying! Escpecially if you have left the petrol station and continued on your merry way without realising what lies ahead! The team at Fuel Fixer are extremely empathetic to your situation and will do everything they can to get you back on the road as quick as possible! Dealing with Ian (the technician who assisted me) and Lily (who I spoke to on the phone), really put me at ease-extremely professional, confident and competant! Extremely grateful to Fuel Fixer!!”

Helpful Report

Thank you for your feedback. We’re glad Ian and Lily put you at ease and that you felt supported throughout. We’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Prompt as had travelled a distance, thorough in all he did. Explained what he was doing and interested in the people he was helping. Expensive and that the only criticism. Probably because I felt a big stupid for putting in diesel in the first place.”

Helpful Report

Thank you for your feedback. We’re glad you found the service from Gabor to be prompt and thorough, and we’ll pass your kind words to the team. Kind regards, Team Fuel Fixer

“Very helpful and prompt back on the road no problems 👌”

Helpful Report

Thank you for your feedback. We’re glad you were helped quickly and back on the road with no problems. Kind regards, Team Fuel Fixer

“Very professional 👏 friendly and quick . Thanks”

Helpful Report

Thank you for your feedback. We’re glad you found our service very professional, friendly and quick. Kind regards, Team Fuel Fixer

“Wonderful service from a brilliant man who rescued us. He was polite, good conversation and did the job perfectly. He had to travel around a lot and after leaving us he had a considerable distance to travel. I was already upset that insurance does not cover this and had no regard for the fact my passenger had recently come out if hospital. Then the cost is £450 ..thereabouts without looking.. Its a lot of money for an hours work plus deisel. I get £230 per week pension and no help with council tax or bills and my car is 20 years old this year. I think people should not be taken advantage of.”

Helpful Report

Thank you for your feedback. We’re glad the service was reliable and that the technician, Jonathan, could assist you when needed. We understand the cost was a concern; obviously nobody of any age or income bracket is going to welcome the cost of fixing a mistake they have made! Kind regards, Team Fuel Fixer

“They came when they said they would, sorted my car out ( runs perfectly) professional, Ian who helped me out was very knowledgeable explained every thing he was going to do. 10 out of 10 . No worries at all”

Helpful Report

Thank you for your wonderful feedback, Chris. We’re thrilled Ian explained everything clearly and that your car is running perfectly. We’ll be sure to pass your praise along. Kind regards, Team Fuel Fixer

“Found the initial phone call frustrating. Fear mongering to prevent me from calling around to do due diligence.”

Helpful Report

Hello, We’re sorry to hear you found the initial phone call frustrating and felt pressured. That isn’t how we want to help you. If you’d like, please share what happened or any details to aftercare@fuelfixer.co.uk, and we’ll review it and get back to you promptly. Kind regards, Team Fuel Fixer

“Very good”

Helpful Report

Thank you for your feedback, Gavin. We’re glad you found the service to be good. Kind regards, Team Fuel Fixer

“I was kept informed regarding ETA. Engineer arrived on time and fid a great job in the rain. Told me every step he was taking. I was extremely happy with everything. Saved the day! Thank you”

Helpful Report

Thank you for your wonderful feedback. We’re thrilled that Gabor arrived on time, did a great job in the rain, and kept you informed every step of the way. We’ll be sure to pass your praise along. Kind regards, Team Fuel Fixer

“Excellent service ! On time , and despite terrible weather conditions both men managed to sort the problem ...Both were friendly and courteous and made me feel completely safe and reassured me everything was going to be fine ...which it was !”

Helpful Report

Thank you for your wonderful feedback. We’re thrilled to hear that our team could sort the issue on time despite the weather, and that Bela made you feel safe and reassured throughout. Kind regards, Team Fuel Fixer

“Only criticism was the price £500 to much”

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“Very good service from intital call to the guys doing the job”

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“Swift service to sort a serious adblue in diesel problem. Vehicle back up and running very quickly, at night in sub zero temperatures. Excellent service.”

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“Good service”

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“Excellent service, thanks”

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“Very professional and very quick, didn't have to wait to long at all,service was good telephonically and the engineer that came out was great”

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“Was very helpful, and made a very stressful time, alot less stressful. Would definitely recommend”

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“Great service - fast and efficiant!”

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“Stop texting me please”

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Sorry about that - I have removed your email address so you won't be contacted again.

Fuel Fixer is rated 4.8 based on 6,260 reviews