Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 4,418 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Operative kept in touch and efficient in the way he emptied fuel and drained pipes”

Helpful Report

“Very kind helpful and professional, he did a good job.”

Helpful Report

“Very quick response, very professional, very expensive and very stupid of me 😬 but needs must”

Helpful Report

“Quick to arrived very nice and friendly and helpful sorted out very quickly”

Helpful Report

Thank you for your review, Veronica! We're glad to hear that our team was quick to arrive and that you found them friendly and helpful. It's always our goal to sort things out as swiftly as possible. If you need our assistance again in the future, please don't hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Initial phone contact went very smoothly. The operative arrived within the time scale given. He was very professional and polite. Everything was dealt with quickly.”

Helpful Report

Thank you for your review! We're delighted to hear that your initial contact went smoothly and that our operative provided you professional and polite service. It's great to know we could resolve everything quickly for you. If you ever need assistance again, please feel free to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Quick professional response, friendly operative attended my vehicle and all was soon restored. It wasn't a cheap service but was a good one at a very stressful time for me”

Helpful Report

Thank you for your review, Carl! We truly appreciate your kind words about our professional and friendly service. We understand how stressful situations can be, and we're glad we could help restore your vehicle quickly. If you ever find yourself in need of our services again, please don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Quick response and back on the road within 2 hours - excellent service”

Helpful Report

Thank you for your 5* review, Alan! We're glad to hear that we could respond quickly and get you back on the road in no time. Providing excellent service is our priority, and it’s great to know we met your expectations. If you ever need our help again, don't hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Professional and very efficient service . When i telephoned the call was answered very quickly i was dealt with ( by Milly) understanding reassurance and polite efficiency. I was informed what the process would be and thats exactly what happened.Two and a half hours later all sorted by the attendant from Hull ,many thanks to him as well.”

Helpful Report

Thank you so much for your fantastic review, David! We're thrilled to hear that you had a professional and efficient experience with us. It's great to know that Milly was able to provide you with understanding and reassurance, and that everything went smoothly from start to finish. We'll be sure to pass along your thanks to our attendant from Hull as well! If you ever need our services again, please don't hesitate to get in touch. Best wishes, Aftercare Team Fuel Fixer Limited

“Helpful, quick and efficeint.”

Helpful Report

Thank you for your review, Sam! We’re glad to hear that you found our service helpful, quick, and efficient. If you need our assistance in the future, don’t hesitate to get in touch! Best wishes, Aftercare Team Fuel Fixer Limited

“Good service. Prompt and professional”

Helpful Report

Thank you for your review! We're pleased to hear that you found our service prompt and professional. Our team always aims to provide the best experience possible. If you ever need our services again, we're just a call away! Best wishes, Aftercare Team Fuel Fixer Limited

“The actual technical service guy, as was the work he did, was great but their sales tactics stink.”

Helpful Report

Hi there, Thank you for sharing your thoughts. We're pleased to hear that our technician provided great service, but we genuinely regret that your experience was marred by our sales tactics. We would appreciate you taking the time to let us know directly how you feel we could have done better. As this review has been left under "Anonymous", please contact us on aftercare@fuelfixer.co.uk to give us more details - without that, we are not able to listen to the call recording for training purposes. Best regards, Aftercare Team Fuel Fixer Limited

“Professional and knowledgeable service”

Helpful Report

Thank you for your review, Marc! We're glad to hear that you found our service both professional and knowledgeable. Our team strives to provide expert assistance and make your experience seamless. If you have any further questions or need our help again, just let us know! Best regards, Aftercare Team Fuel Fixer Limited

“Fast, friendly and efficient service provided to deal with misfuelling incident attended by engineer Akos.”

Helpful Report

Thank you for your review, Keith! We're delighted to hear that our service was fast, friendly, and efficient, especially with Akos attending to your misfuelling incident. Our team is dedicated to providing the best support possible, and it’s great to know we met your expectations. If you ever need assistance again, please don’t hesitate to reach out! Best regards, Aftercare Team Fuel Fixer Limited

“would highly recommend very prompt service when in a bad situation of putting wrong fuel in, cant thank them enough.”

Helpful Report

Thank you so much for your kind words! We’re thrilled to hear that you appreciated our prompt service during a tough situation. Helping our customers is our top priority, and your recommendation means a lot to us. If you ever need our assistance again, we're here to help! Best wishes, Aftercare Team Fuel Fixer Limited

“On time ,no issues ,nice friendly staff . Clean and tidy .”

Helpful Report

Thank you for your review, Guy! We're thrilled to hear that our team provided you with timely service and a friendly experience. Maintaining a clean and tidy environment is important to us, and we're glad you noticed! If you need our services again, please don’t hesitate to reach out. Best wishes, Aftercare Team Fuel Fixer Limited

“Polite, informative, professional 👍”

Helpful Report

Thank you for your review, James! We're glad to hear you found our service polite, informative, and professional. Our team is dedicated to delivering the best experience possible, and your feedback encourages us to keep up the great work. If you ever need assistance in the future, don't hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Fast and efficient service”

Helpful Report

Thank you for your review, David! We're happy to hear that you found our service fast and efficient. Our team works hard to ensure we meet your needs promptly. If you require assistance in the future, feel free to reach out anytime! Best wishes, Aftercare Team Fuel Fixer Limited

“Staff very helpful and response time very good thanks again”

Helpful Report

Thank you for your 5* review, Belinda! We're glad to hear that you found our staff helpful and our response time quick. Providing excellent service is our priority, so it’s always rewarding to receive such positive feedback. If you need anything in the future, don't hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“The customer service that I experienced on the phone was excellent, but the engineer who came was rude”

Helpful Report

Hi Ciara, Thank you for taking the time to share your experience. We’re glad to hear our customer service over the phone met your expectations, but we’re truly sorry to learn that the engineer’s behavior did not reflect the same standard. Your feedback about the interaction with our engineer is important to us, and we will address it internally to ensure that our technician does handle customer interactions with the utmost respect and professionalism. We appreciate your input and hope to provide you with a better experience next time. Best regards, Aftercare Team Fuel Fixer Limited

“Very fast and efficient.”

Helpful Report

Thank you for your review, Monisha! We're thrilled to hear that you found our service very fast and efficient. Our team works hard to ensure a quick and smooth experience for our customers. If you need our services again, just let us know—we're always here to help! Best wishes, Aftercare Team Fuel Fixer Limited

Fuel Fixer is rated 4.8 based on 4,418 reviews