Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,086 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,086 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and Marian was very professional and got us on our way.”

Helpful Report

Thank you for your review, Leigh! We're thrilled to hear that Marian provided you with professional and helpful service. Safe travels! Kind regards, Team Fuel Fixer

“Excellent service very pleased”

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Thank you for your review, Daryl! We're delighted to hear that you were pleased with our service. Wishing you all the best, Team Fuel Fixer

“Arrived on time and sorted very quickly”

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Thank you for your review, Gavin! We're delighted to hear that our team arrived on time and got everything sorted quickly for you. Best wishes, Team Fuel Fixer

“Called on Friday and booked for first thing this morning. The technician arrived on time and we received a professional service. Vehicle was up and running in less than 1.5 hours. Thank you”

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Thank you for your review! We're delighted to hear that our technician provided professional service and got your vehicle up and running so quickly. Your satisfaction means a lot to us! Warm regards, Team Fuel Fixer

“Argh! I managed to put a couple of Ltrs of adblue in my diesel tank. 500mtr’s later that was it engine dead. I called Fuel Fixer spoke to Taylor really helpful. It’s not like a petrol into diesel flush it really makes a mess and impacts the whole fuel system. Not a cheap pump out but a deep clean required. Marian who was a top chap attended roadside with in a couple of hours and cleaned the whole system. Expensive? It’s not a cheap fix but if it had gone to main dealer then it would have been three times the cost as they just replace all filters and injectors etc.”

Helpful Report

Thank you for your review, Owen! We're so glad that Taylor and Marian were able to help you through that challenging situation. We appreciate your understanding of the complexities involved in cleaning the fuel system and are delighted that you found our service to be a good investment compared to other options. Wishing you safe and smooth journeys ahead! Kind regards, Team Fuel Fixer

“nice person who knew exalty what he was doing”

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Thank you for your review, Vic! We're delighted to hear that you had a great experience with our team. Warm regards, Team Fuel Fixer

“Very prompt service, not cheap but then it was a Sunday afternoon. Chap was excellent, very thorough and knowledgeable”

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Thank you for your review, Bob! We're pleased to hear that you received prompt and thorough service, especially on a Sunday. Our team is dedicated to providing knowledgeable support, and your feedback is much appreciated. Warmest wishes, Team Fuel Fixer

“Great corespondent, and work !!!”

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Thank you for your review, Edward! We're so glad to hear that you were pleased with the work we provided. Warm wishes, Team Fuel Fixer

“The service was very good but I had to wait nearly 3 hours”

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Thank you for your review! We are glad to hear that you found our service to be very good. We're always striving to improve our efficiency. Best wishes, Team Fuel Fixer

“Excellent service , thank you.”

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Thank you for your review, Valerine! We're delighted to hear that you received excellent service. Your satisfaction is our top priority. Best wishes, Team Fuel Fixer

“What amazing service! From the lovely person I spoke to on the phone who was so reassuring, to the location updates of the engineer/mechanic attending, to the mechanic/engineer himself who was simply brilliant. Thank you so much for saving my car, and saving me money. I would recommend to anyone! Thank you so much.”

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“Helpful customer services and speedy efficient engineer.”

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“The technician arrived very soon after our booking and was polite and pleasant to deal with' We are puzzled by something and would appreciate your explanation re the fuel. The tank had some diesel in it. My wife added £27 petrol, realised her mistake and then added over £73 diesel. Andross emptied the tank,(dial showed empty - maybe it was now faulty - read on). Flushed it and put diesel in. At £36 it the tank could take no more. The dial was now showing full. We followed his instructions and drove the car with the intention of using the tank up. On the same day we drove two hundred miles to the Lake district and back to Leeds. The needle on the digital screen was still showing full on Friday. After my wife speaking to the office and again with Andross we ateempted to fill the tank to the very top. Again it only took about £36 or so of diesel. My Q is..... Am I right in believing some of the original mixed fuel was left in the tank? if not why does it only take about a third of the money to "fill" the tank? Another Q..... Do F F have a technician who can tell me why after Andross filled up, the digital fuel tank needle stopped working and is stuck on full? I am driving about 300 miles to Brighton on Monday. Do they think the sensor or float will correct itself and the needle goes back to normal? I await your reply Saul Erner 07930 347 775”

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“Wait time was as expected I would have preferred the cost to be much lower It was more than I expected”

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“Following a wrong fuel on our hire van . The initial phone call was prompt and reassuring . After waiting longer than promised the engineer arrived only the find his van equipment was not working. We then had to wait a further 3/4 of and hour ….. more like an hour . The job was completed promptly and we could then get on our way no issues. But I do think more engineers need to be on call and vans need to be checked before each start of the day . We did not receive any discount for the extra wait .”

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“Arrived quickly. Job sorted in no time. Very personable technician.”

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“Brilliant service was beside myself in panic”

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Hi Bridgette, Thank you for your review! We're pleased to hear that you found our service brilliant in a moment of panic. If there’s anything else we can do to support you or make your experience even better, please let us know. Warm regards, Team Fuel Fixer

“Guy was very helpful, sorted my mistake out and car appears to be running well”

Helpful Report

Thank you for your review, Timothy! We're thrilled to hear that our team was able to assist you and that your car is running well now. Your satisfaction is our top priority, and we appreciate your kind words! Warm regards, Team Fuel Fixer

“Only problem the price. Its way over the top and a rip off, and waiting over three and a half hours. Good point the guy who did the process was superb 👏”

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“quick and eficient”

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Fuel Fixer is rated 4.8 based on 5,086 reviews