Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,529 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,529 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience, very quick, very professional, thank you!”

Helpful Report

Thank you, Christina! We’re glad the service was quick and professional. Warm regards, Team Fuel Fixer

“Saved the day”

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Happy we could come to the rescue! Best wishes, Team Fuel Fixer

“Good customer service from David, he is good marketer. Response was very prompt. The only shortcoming is the cost of service it's worth reviewing downwards.”

Helpful Report

Thank you for your feedback! We’re pleased David delivered prompt service and made a great impression. Warm regards, Team Fuel Fixer

“From the moment of placing the request for help, everything went thruough in a timely manner. Very patient engineer explained what he was doing to an elderly lady.”

Helpful Report

Thank you for your feedback! We’re glad we could make the process smooth, clear, and comfortable. Warm regards, Team Fuel Fixer

“The service technician was very friendly and communicated the process well. Very happy”

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“Life saver”

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We're glad we could help! Warm regards, Team Fuel Fixer

“Price is extortionate”

Helpful Report

Thanks so much for your feedback, Bernadette! We’re committed to providing the best service and getting you back on the road safely and efficiently. This involves using specialist equipment, following strict safety and quality standards, being fully certified and insured, and providing a 28-day warranty — all of which is reflected in the price. That said, we completely understand that cost is an important consideration, and we really appreciate you letting us know. Warm regards, Team Fuel Fixer

“Came quickly and the person who came was friendly and efficient”

Helpful Report

Thank you for your review! We're pleased to hear that our team arrived quickly and made your experience a good one. Warm regards, Team Fuel Fixer

“Far too expensive for what was done.”

Helpful Report

Thanks for your review! We’re glad we could reach you, resolve your vehicle’s issue, get you refuelled, and back on the move. Best regards, Team Fuel Fixer

“First time this has happened to me in the 34 years I’ve been driving. Really helpful and reassuring on the phone as I felt like a complete idiot. Gabor, the technician was very friendly, professional and talked me through the process. Big gratitude to FuelFixer for quick help!👏”

Helpful Report

Thank you for your feedback! We’re glad we could help and make the process reassuring. Gabor will be pleased to hear you’re happy with the service, and we really appreciate you sharing your experience. Warm wishes, Team Fuel Fixer

“They responded very promptly and drained the adblue out of my diesel tank. It was an expensive £1k lesson learned! But they do charge you £40 for fuel, we received approx. £20/£25 def. Not £40 worth.”

Helpful Report

Thanks for your feedback. We’re glad we could promptly help resolve your AdBlue issue! Just a couple of points regarding the fuel charge: in September, £40 might have been expected to buy around 26–29 litres of fuel, and the first few litres may not show on the fuel gauge at all. Does this help explain the difference you noticed? If not, please contact us directly at aftercare@fuelfixer.co.uk so we can put this right. Warm regards, Team Fuel Fixer

“Very fast and very helpful”

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Thank you! We're pleased to help! Warm regards, Team Fuel Fixer

“sorted my problem out many thaks”

Helpful Report

You're very welcome, Martin and thank you for your review. We love it when a plan comes together! Warm regards, Team Fuel Fixer

“Good and fast service”

Helpful Report

Thank you for your review! We’re glad to hear you’re happy with the service. Warm regards, Team Fuel Fixer

“I had a wrong fuel problem ,called the number and within 30 minutes all my anxiety was calmed and the problem was sorted without issue.”

Helpful Report

Thank you for your feedback, Paul! We're glad we could ease your anxiety and resolve the wrong fuel issue quickly and smoothly. Warm regards, Team Fuel Fixer

“We thought your service was excellent. The engineer who came to solve our problem was very knowledgeable, informative and patient. Sorry I have forgotten his name!!! We were very impressed with the service he gave us.”

Helpful Report

Thank you for your lovely review! We're thrilled to hear you found our service excellent and that our technician handled everything so well. Warm regards, Team Fuel Fixer

“Excellent service, got to me within 1 hour, very friendly and polite very happy with the service provided”

Helpful Report

Thank you for your feedback, Lauren! We're glad we could reach you within an hour and that you were pleased with our service. Warm regards, Team Fuel Fixer

“Prompt, professional service, thank you!”

Helpful Report

You're welcome! We're glad you found our service prompt and professional. Warm regards, Team Fuel Fixer

“Very pleased with the service. Your chap was very helpful and worked quickly to clear the problem.”

Helpful Report

Thank you for your review! We're pleased our technician was helpful, resolved the issue quickly, and delivered a service that left you satisfied. Warm regards, Team Fuel Fixer

“Robert was absolutely brilliant Really professional Arrived bang on time in accordance with the ETA Managed to get us back on the road in 40 minutes Brilliant I will give Robert an excellent reference if asked Chris Tarrant”

Helpful Report

Thank you for your feedback, Chris! We're delighted Robert was professional, punctual, and got you back on the road in no time. He’ll be pleased to hear he made such a positive impact! Warm regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,529 reviews