Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 6,505 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After waiting for four hours for a company nominated by the car insurance company to come to help us I rang my daughter to ask for help. She recommended Fuel fixer and Inrang them. They were with us in an hour. Andy drained our tank, cleaned it out and put petrol in for us. We were on our way in about half an hour. It was fairly expensive but it was what we needed. Thank you for your help Andy.”

Helpful Report

Thanks for sharing. We're pleased Andy provided a quick, efficient rescue to get you back on your way so fast. We'll pass your thanks on to him! Aftercare Team

“Really easy and pleasant to deal with. Turned up on the time specified and the process was explained. All done in 30 mins and no issues since. Thank you”

Helpful Report

Thanks for the great review. We're glad everything was so easy and that Andy got you sorted so quickly. Safe travels! Aftercare Team

“Quick and efficient Thank you”

Helpful Report

We appreciate the review. Thank you for choosing us to get you back on the road. Safe travels! Aftercare Team

“brilliant service very quick response and professional”

Helpful Report

We appreciate the feedback and we're glad we could help you out. Thank you for choosing us! Aftercare Team

“Good prompt service but eye wateringly expensive for a call out and 45 minutes work”

Helpful Report

Thanks for sharing. Providing a swift response is always our priority, and we're happy the job was done efficiently. We note your perspective on the pricing and appreciate you choosing us. Aftercare Team

“Excellent Customer Service and clear with what is to be carried out and all the costs, all the staff I delt with could not have been clearer and some other companys could take lessons from this company on how to deal with people as they were outstanding”

Helpful Report

Thank you for your review! It’s great to know we hit the mark with our communication and service. We're very grateful for your support and wish you all the best on the road. Aftercare Team

“Technician was with me within 15 minutes and it only took another 20 to remove fuel . Friendly kind man who bought ease to the whole situation .”

Helpful Report

Thank you so much for the lovely review! We are glad our technician arrived quickly and could put you at ease. It's great to hear you were back on the road so promptly. Safe travels! Aftercare Team

“got my car stared good service but could be quicket”

Helpful Report

Thank you for your review. We are pleased to hear you received good service and that your car is running again. We appreciate your feedback on the timing as we always look for ways to improve. Safe travels. Aftercare Team

“Amazing service , Fuel Fixer arrived within 45 minutes, drained tank on forecourt , took about 20 minutes and I was back on the road”

Helpful Report

Thank you for sharing your experience. We always aim to get you moving again as quickly as possible, and we're delighted with your review. Safe driving. Aftercare Team

“I was very impressed with this service. I panicked when realised I'd put petrol into diesel car. The guy on phone was very helpful with advice of what is shouldn't do. The guy who turned up inj just over an hour was very reassuring, professional but friendly and put me at ease. Expensive mistake but excellent assistance. A hard lesson for me to learn but wouldn't hesitate to use Fuel Fix again although hope I won't need to.”

Helpful Report

Thank you so much for the great feedback. We know how panicky it can be when you realize what's happened, so we're glad our team could reassure you and get you sorted out so professionally. We hope you won't need us again either, but we're always here if you do! Safe travels. Aftercare Team

“Fast and efficient service”

Helpful Report

Thank you very much. We're pleased you were happy with the speed and quality of the service. Wishing you all the best on the road! Aftercare Team

“The gentleman was quick, efficient and pleasant. I could not have asked for better service”

Helpful Report

“Told by operator that I’d be left with £60 of fuel after flush out was completed. Lucky if I had £10 left in tank when done. Don’t sell something you’re not offering. Asked for recording to be be recovered to show this is what was said on a £667 clean out.”

Helpful Report

“Very quick and helpfull. Gave me a clear recomendation of what to do after. Very hapoy with the service.”

Helpful Report

“Amazing service from on the phone to Ben and Sam coming to drain my fuel. Advised that Sam would be 45 mins, he called me when 10 mins away and all sorted within an hour! Would highly recommend Fuel Fixer.”

Helpful Report

“The guy was polite efficient and got the job done. Very good customer service.”

Helpful Report

“In my fault I found a nice answer from the company. The engineer came at the expected time. He asked me few questions before to proceed. Then job done.in a very competent way. I truly recommend Fuel fixer”

Helpful Report

“Quite affordable and professional service. Service technician was a very polite and highly expereinced gentle man. And I was quite inpressed with the service, despite me having driven the car wit h the contaminated fuel, my car was satisfactorily restored under one-hour”