Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,084 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t fault them for the service. The technician was very good and sorted the van.”

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“Poor value for money”

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“Good advice over the phone and very responsive. Tom arrived with 30 mins and was a very nice, friendly guy. Good customer service.”

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“Not clear and charge a lot”

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Hi Nati, Thank you for sharing your thoughts. We're sorry to hear that you found our service unclear and feel that our pricing was high. In reviewing the job sheet, I see that we got you back on the road within 90 minutes from the time that you contacted us, and that there have been no issues with your vehicle since. That's got to be good! Warm regards, Team Fuel Fixer

“Drained wrong fuel in a clean and efficient Way very pleased with the result”

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“Very Good, polite and professional thank you.”

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“Excellent response and was out as promised. Kept updated on arrival. Operative was very friendly and carried out the job required efficiently and informed me on what he was doing as he went through the process. I would highly recommend fuel fixer.”

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“Great service”

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“He did what he came to do and replace the, I'm not sure what the "flush out" entails, but to drain the contaminated fuel and then out the fresh fuel in? My interpretation would be flushing the tank to clean any residue, I might be wrong?”

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“Good service from Steve the technician, however he was two hours late for the appontment and instead of 7pm arrived after 9pm.”

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“Pricey but brillian service.”

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“Professional, friendly, punctual and reassuring”

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“Declan, the engineer, couldn't have been more polite. Thankfully I was only a 10 minute walk away from my home when my van ground to a halt, so I didn't have to wait by the van. I was told it would be 90 minutes before the engineer could get to me but as I had to be somewhere else I re-arranged the time and used my partners car. Once he arrived, Declan explained everything and got on with the job in hand. As we waited for my tank to be drained he even fixed a faulty indicator for me! Talk about service beyond the call of duty! What a star. Also, thank you for not making me feel a complete idiot.”

Helpful Report

Thank you for your review, Alan! We're delighted to hear that Declan provided you with such polite and efficient service. It's fantastic to know he went the extra mile to not only fix your van but also help with your indicator. We appreciate your understanding and are glad we could ease the situation for you. Best wishes, Team Fuel Fixer

“Excellent, quick and very pleasant. Thank you.”

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“The response to my distress call on the phone was very reassuring and the time taken for operative to arrive was about half an hour. The operative , Ady, was very professional and had the tank drained, the system flushed and the engine running very quickly. Overall the service was superb and, at a stressful time, very assuring”

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Thank you for your review, John! We're thrilled to hear that our team, especially Ady, was able to respond swiftly and professionally during such a stressful time. It’s great to know that we could get everything sorted out quickly for you. Warm regards, Team Fuel Fixer

“Fantastic service, thank you”

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“Quick and good”

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Thank you for your review, Peter! Kind regards, Team Fuel Fixer

“I had a gentleman name Steve to come and drain the wrongly put diesel in my petrol car. It was such an intense experience because I thought the engine had been damaged. After draining the wrong fuel my car was still unable to switch on. I was so worried that I would have to change my engine and was almost in tears. Steve said I will come back tomorrow to clean you sparks plugs and then everything should be running. Bless him he went and night the necessary tools to get my sparks plugs cleaned and he cleaned three of them and the magic happened. I was in tears so happy that my car was up and running and relieved from the burden of thinking I have to fix my engine. Very nice friendly positive man.”

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Thank you for your review, Goli! We're glad to hear that Steve was able to help you through such a stressful situation. It's fantastic to know that your car is back up and running, and we appreciate your kind words about our team's dedication. Wishing you smooth travels ahead! Warm regards, Team Fuel Fixer

“Very helpful and Marian was very professional and got us on our way.”

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Thank you for your review, Leigh! We're thrilled to hear that Marian provided you with professional and helpful service. Safe travels! Kind regards, Team Fuel Fixer

“Excellent service very pleased”

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Thank you for your review, Daryl! We're delighted to hear that you were pleased with our service. Wishing you all the best, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,084 reviews