Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 6,505 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michael provided friendly and fast service. Great help in a bad situation.”

Helpful Report

“The engineer arrived writhing 20 minutes and sorted the problem with plenty of reassurance that I hadn’t broken my van. I would highly recommend.”

Helpful Report

We appreciate the great review! Glad we got to you quickly and that our engineer could put your mind at ease. Thank you for choosing us! Aftercare Team

“The job was arranged fairly speedily – in less than an hour – and the job itself was completeed in a further 25 minutes.”

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Glad we could help. It's good to hear the job was arranged and completed efficiently. Thanks for sharing your experience. Aftercare Team

“The gentleman who came out was very professional and polite, he arrived early, once the job was done he ran through the process I had to do ie filling the full tank up completely on top of what he had put in and to ensure that I should change the fuel filter as soon as possible.”

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Much appreciated. That's exactly what we aim for, so we're happy the technician ran through everything so thoroughly with you. Thank you for choosing us! Aftercare Team

“£1841.67 for a call out I’ll be taking this matter further”

Helpful Report

We are sorry to hear that you are unhappy with your experience. Please contact us directly at aftercare@fuelfixer.co.uk with your details so that we can look into this and assist you further. Aftercare Team

“Easy to talk to explained everything very well”

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Thank you. We're happy to hear you had such a helpful and clear experience with our team. All the best! Aftercare Team

“Excellent and friendly service. Advertised time within 45 mins ? However job done and 🙏 wait and see”

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Thank you for the review. We're glad the service was friendly and successful. Safe driving ahead! Aftercare Team

“Absolutely brilliant. Came out within 1 hour and a quarter. Mistakenly put unleaded in diesel. Sorted us within an hour and we were on our way. Worth the money.”

Helpful Report

Thanks for sharing. We're very pleased we could get you sorted so promptly and all the best on the road ahead! Aftercare Team

“The service from Fuel Fixer was excellent. I only marked one star off because the call handler said we would be waiting 35 minutes, but it was an hour. Otherwise, the service was faultless”

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Thanks for sharing your experience. We always try to be spot on with our arrival times, so sorry for missing the mark on the estimate today. We're really happy to hear the technician looked after you so well once they arrived, though! Aftercare Team

“Excellent service thanks to bela”

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Thanks for sharing. We're happy you had such a positive experience with Bela. All the best on the road! Aftercare Team

“Fast and efficient”

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We appreciate the feedback. Getting you back on the road quickly is exactly what we aim for. Safe travels! Aftercare Team

“excellent service.”

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Thanks for sharing. We're glad your experience was a positive one. All the best! Aftercare Team

“I will give a poor review because you said you’d be here at 5:00, but you arrived at 6:45.”

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“Easy to communicate with the office. The mechanic (Gary) was very friendly and did an excellent job. He arrived on time having phoned 20 mins prior to confirm.”

Helpful Report

We really appreciate the feedback. It's great to hear that Gary arrived right on time and looked after you so well. Thanks for choosing us! Aftercare Team

“Turned within an hour of calling. Issue was resolved within 45 minutes and a quarter tank of replacement diesel, which gave more than enough to get to a garage.”

Helpful Report

Thank you. We're happy knowing we could get to you quickly and have you safely back on the road so fast. Safe travels! Aftercare Team

“Accidentally filled two motorcycles with diesel Fast reply and professional support from a very good mechanic👌”

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Thank you! It’s such an easy mistake to make, so we're really glad our mechanic could get both bikes sorted out quickly for you. Ride safe! Aftercare Team

“Service was incredibly quick there within the hour done and dusted up and running again very quickly brilliant”

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Thanks for sharing. We're glad our team was able to provide such a quick, efficient rescue. All the best on the road ahead! Aftercare Team

“Tommy was lovely. He did a good job.”

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Thanks for sharing. We're glad you had a positive experience with Tommy and our service. All the best! Aftercare Team

“Excellent and efficient The guy was polite and friendly”

Helpful Report

Thanks for sharing. It's nice to hear you had such a positive and efficient experience with our team. All the best! Aftercare Team

“excellent service, cant fault the how quick after making the initial call, that someone turned up to fix -what was undoubtably a stupid error of judgement, in all my years of driving, i have neve done something so stupid, easy mistake when your distracted at the pumps. The service provided was excellent, we were told exactly what was happening and what was being done and why, very friendly and professional, put our minds at ease about the work that was being carried out, and to top it off, all done on the drive way, cant thank fuel fixers for there help in sorting out my little problem.”

Helpful Report

Thanks for sharing. Mistakes happen, but we're happy we could be there fast to take the difficulty out of the situation and handle the fix right on your driveway. Thank you for choosing us, and safe travels! Aftercare Team

Fuel Fixer is rated 4.8 based on 6,505 reviews