Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,484 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,484 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient response, I was back up and running within 4 hours of the call. The work took only 40 minutes and was well executed.”

Helpful Report

Thank you for your review! We're happy to hear that our team was able to provide a fast and efficient service, getting you back up and running in no time. Best wishes, Aftercare Team Fuel Fixer Limited

“Was alot of money but got to me within 2 hours of phoning chap that came out was fantastic professional and got the job done swiftly and had me on my way couldn't ask for much more really other than a better price but that's the price you pay for a quick 24hr service I suppose hopefully don't see you again anytime soon but would highly recommend to anyone 👍”

Helpful Report

Thank you for your thoughtful review, Liam! We're delighted to hear that our team provided you with swift and professional service. We understand that quick responses can come at a cost, and we appreciate your understanding. Your recommendation means a lot to us! If you ever need our services again, we’re just a call away, though we hope it won’t be too soon. Best wishes, Aftercare Team Fuel Fixer Limited

“Put a small amount of Adblue in my Diesel tank. Knew it wasn’t worth risking anything. Made sure I didn’t start the engine. Breakdown cover wouldn’t help me, so decided to use Fuel Fixer. Great call centre. Fast despatch and friendly and helpful mechanic. Would recommend! Was more expensive than I was expecting, but mechanic was on-site for over 2hrs and I could see was very thorough. Many thanks”

Helpful Report

Thank you for your review, Andy! We're glad to hear you made the wise choice to contact us after your Adblue mishap. It's great to know our call center and the mechanic provided you with helpful and friendly service. We appreciate your understanding regarding the costs and are glad to see the thoroughness of our mechanic was worth it. Your recommendation means a lot to us! If you need anything else in the future, don't hesitate to reach out. Best wishes, Aftercare Team Fuel Fixer Limited

“Mechanic was superb and very reassuring and confident with what he was doing”

Helpful Report

Thank you for your review, Michael! We’re thrilled to hear that our mechanic made such a positive impression and instilled confidence in you. Providing reassurance and expertise is what we aim for with every visit. If you have any further questions or need assistance, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Very good technician but was unable to do a flush. Due to clips being one off. Very patient as volvo has a saddle tank meaning having to pump from one to another to empty. Car started first time and I have now filled up with right fuel ⛽ .”

Helpful Report

Thank you for your review! We're thrilled to hear that our technician was able to assist you with your Volvo, even with the challenges presented by the saddle tank. It's great to know that your car started up without a hitch after filling up with the right fuel. We appreciate your patience and understanding during the process. If you have any more questions or need assistance in the future, feel free to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Very efficient arrived in an hour and solved the problem. Very happy with service.”

Helpful Report

Thank you for your review! We're thrilled to hear that our team was efficient and able to resolve your issue promptly. Customer satisfaction is our goal, and it's great to know you were happy with the service. If you ever need assistance in the future, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Was told someone would be out in 33 minutes was nearly a hour, the guy was lovely but tried convincing me that 5% of 40 is 3…. When in fact it’s 2. Other than this lovely guy and greta service.”

Helpful Report

Thank you for your review, Daniel! We appreciate your patience and are glad to hear that our team member provided lovely service. We apologize for the confusion with the math, and we’ll make sure to clarify things better in the future. Your feedback is valuable, and we hope to assist you even better next time! Best wishes, Aftercare Team Fuel Fixer Limited

“Once the van turned up it was very quick and easy to do the man was very helpful, only thing was I had to wait for 1 1/2 hours but that was due to the time of day.”

Helpful Report

Thank you for your review, Michelle! We’re happy to hear that once the van arrived, the process was quick and our team was able to assist you effectively. We apologize for the wait time; we appreciate your understanding, especially during busy periods. If there's anything else we can do for you, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Good professional service with polite and knowledgeable staff”

Helpful Report

Thank you for your review, John! We're thrilled to hear that you received professional service from our knowledgeable and polite team. We strive to ensure all our customers have a positive experience, and your feedback means a lot to us. If you need anything else in the future, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Fuel Fixer were able to get someone to me in 45 minutes, just as promised. The engineer was very polite and quick, only taking about 30 minutes to sort my car out. Would have been 5/5 but for the eye-watering fee!”

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“Good prompt service”

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“Well done and keep it up.”

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“Excellent service. Shame the jump leads were faulty. It took half an hour to replace these. Once done the car started after several clearing turns. The engine has performed fine ever since.”

Helpful Report

Thank you for your review, Jack! We're glad to hear that our service was excellent and that your engine is performing well now. We apologize for the inconvenience caused by the faulty jump leads and appreciate your patience while we rectified the issue. Your feedback helps us improve, and we’re here to assist you anytime you need us in the future! Best wishes, Aftercare Team Fuel Fixer Limited

“Good service by CSABA although I did feel it was quite expensive”

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“The guy that came to do my car was absolutely brilliant told me everything he was going to do and just went above and beyond brilliant service 😁”

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“4/5 4/5 4/5 4/5”

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“After all, this was not a good place to be in having the wrong fuel in the car - but I have to say the team did their very best to make a bad day run as smoothly as possible. - having to wait 4 hours, when the van arrived, very pleasant and was able to sort the issue effectively. A week later I get a parking ticket for parking in the Fuel station! Making a bad day extremely bad day!”

Helpful Report

Thank you for your review, Darrin! We understand that dealing with the wrong fuel can be really stressful, and we’re glad our team was able to help make things a bit easier for you. We also appreciate your patience during the wait. We're sorry to hear about the parking ticket – that's definitely a frustrating turn of events! You could try appealing against it - we have had success with this in the past! If you need anything else, please don't hesitate to reach out. Kind regards, Aftercare Team Fuel Fixer Limited

“For efficiency and attending within the hour the service was excellent. The only negatives were that the chap who came out had no customer skills and it was very pricey.”

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“The man who helped me was amazing Croatian guy. Top notch!! Although I thought the price was a bit high after hearing from other people that they know places who do it a lot cheaper. Anyway thanks for getting me back on the road”

Helpful Report

“Telephone answered promptly but it took over an hour before help arrived on a very cold afternoon. Car sorted out after a further hour. Fuel Fixer operative was helpful and informative. Cost seemed to be rather high.”

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Fuel Fixer is rated 4.8 based on 5,484 reviews