Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,484 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,484 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fuel fixer was spot on, did a great job, I gave 4 rather than 5 because the the member of staff on the phone said he would be with us before he actually arrived.”

Helpful Report

Thank you for your feedback. We're glad the technician did a great job and appreciate your note about the timing! Warm regards, Team Fuel Fixer

“All good if expensive”

Helpful Report

Thank you for your feedback! We're glad you’re happy with our service. Warm regards, Team Fuel Fixer

“The service along with the man who attended was efficient the well carried out, the man very pleasant. But considering the time the operation took, the cost was excessive. It felt like I was being 'taken advantage of' A pity since was a long way from home in a pretty vulnerable position. Ron.”

Helpful Report

Thank you for your feedback, Ron. We're glad the technician was pleasant and the service efficient. Ensuring you got back on the road quickly was our priority, and we're happy we were able to do so. Warm regards, Team Fuel Fixer

“Fuel fixer were able to get me back on the road within 4 hours of the initial call. Although on closer inspection I didnt have a contaminated fuel tank the diagnostics allowed me to identify the issue and subsequently arrange the appropriate repairs. Note that this is not a cheap service however if you need to get back on the road urgently then this is probably your only option.”

Helpful Report

Thank you for your feedback! We're glad we could help identify the issue and get you moving again quickly. Warm regards, Team Fuel Fixer

“Engineer was great did the work super fast and was really helpful. Only thing was the wait time - had to wait over 3 hours”

Helpful Report

Thank you for your kind review! We're pleased to hear that our engineer provided great service and was helpful. We apologize for the extended wait time and appreciate your patience. Best wishes, Team Fuel Fixer

“Quick service and excellent technician”

Helpful Report

Thank you for your review, Martin! We’re glad to hear you received quick service from our excellent technician. Your satisfaction is our priority! Warm regards, Team Fuel Fixer

“Good service. Fast completion. Friendly guy”

Helpful Report

Thank you! We’re pleased our technician could complete the job efficiently and provide a friendly experience. Warm regards, Aftercare Team Fuel Fixer Ltd.

“Prompt, efficient service.”

Helpful Report

Thank you! We’re glad you found the service prompt and efficient. Warm regards, Aftercare Team Fuel Fixer Ltd.

“Came quickly, very helpful and friendly”

Helpful Report

Thank you! We’re pleased we could get you back on the road so quickly. Warm regards, Aftercare Team Fuel Fixer Ltd.

“Service wise. Top class. Michal was a top guy. A nicer person you couldn't meet. Waited about 45 mins which was accurate to what I was told. All done and dusted and promptly back on the road. I do have an issue with the pricing. Was very high but negotiated to a price I was happy to pay. Don't know what the going rate is for this kind of thing having never done it before.”

Helpful Report

Thank you for your review, Peter. We're delighted to hear that you had a top-class experience with Michal! Best wishes, Fuel Fixer Aftercare Team

“I had a small issue with the actual price and the way it was quoted, however, the representative who came out to me was punctual, affable and very efficiently got me back on the road. Overall I was happy with my experience.”

Helpful Report

Thank you for your feedback. We’re pleased our engineer’s prompt and efficient service got you back on the road, and we appreciate you sharing your experience. Warm regards, Aftercare Team Fuel Fixer Limited

“on time and very quick and reliable”

Helpful Report

Thank you! We’re glad we could provide prompt and reliable service. Warm regards, Aftercare Team Fuel Fixer Ltd.

“Engineer came on time and dealt with the job”

Helpful Report

Thank you for your review, Akin! We're pleased to hear that our engineer arrived on time and handled everything smoothly. Warm regards, Team Fuel Fixer

“Excellent service, I was lucky the guy who did it was local and he was with me in 15mins. Did a quick and good job. ONLY down side was price. I know it's my fault for putting in wrong fuel but kind of rubbed it in by charging 360 pounds!!!”

Helpful Report

Thank you for your feedback, Colin! We're thrilled to hear that you received quick and quality service from our local team. Warm regards, Team Fuel Fixer

“The technician was there in bout one hour since I made the phone call and the job was finished with in the hour well done”

Helpful Report

“Lifesaver after being left high and dry by the RAC, unfortunately with Scotland only having 4 staff we waited a number of hours and the penalty for being north of the firth of forth was expensive. The chap who attended was spot on, friendly and understanding and got the job done with no fuss. My only question is why petrol stations don't have these suction machines installed given there are 300,000 misfuels per day!!!”

Helpful Report

“I felt it was very expensive and could be cheaper although that said the chap who came out (JAY) was very polite and professional and made sure that my van was running properly even though it meant coming back the next day”

Helpful Report

“They were very quick to get to me and very efficient. My only concern is that it is very expensive. I think the cost should be on based on the amount of fuel to be removed.”

Helpful Report

“Good support when initially contacting Fuel Fixer, and kept up to date about expected time of arrival. Gaz was prompt, helpful, and I was soon on my way. The cost of the service was high, but can't fault anything else.”

Helpful Report

“Very prompt with my problem, the guy who was called out explained fully what he was doing, if i do have a complaint, the.price nearly £700 i thought was expensive.”

Helpful Report

Thank you for your feedback, Derryl! We're pleased to hear that our technician was prompt and thorough in explaining the process. We understand your concern about the price, as some repairs can indeed be substantial. We strive to be transparent about our pricing and ensure you receive the best service possible. Please know that your input helps us improve and we value your thoughts. Warm regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 5,484 reviews