FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell, Barwell, Leicester
Rating: 4.69

4.7 Rating 1,886 Reviews

96 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell,
Barwell
Leicester
LE9 8EY

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FFD Commercial Refrigeration 5 star review on 21st August 2026

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FFD Commercial Refrigeration 5 star review on 2nd April 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used FFD a number of times and always had a good experience purchasing fridges. Would definitely recommend”

Helpful Report

Posted 5 months ago

Thank you so much for your great review. We're pleased we could help and if you need anything else, you know where we are.

Posted 5 months ago

“Very helpful customer service staff and the delivery was prompt and wthout fuss.”

Helpful Report

Posted 6 months ago

Thank you for your great review. We're happy we could help and if you need us for anything else please contact the team, we'd love to hear from you.

Posted 6 months ago

“Very easy to deal with and very quick delivery time.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to leave your review. We appreciate all feedback and we're happy to hear that you're pleased with the service you received. Please get in touch if we can help with anything else.

Posted 6 months ago

“Good range of products. Will see how it will last.”

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Posted 6 months ago

Thank you for taking the time to leave your feedback and for 5 stars. If you have any queries or need any help with your equipment, give the team a call and they'll be happy to help.

Posted 6 months ago

“Really pleased, it literally was delivered within 24 hours without any kind of special delivery, guys came in, unpacked it quietly and effortlessly and took away all the rubbish. Highly recommend.”

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Posted 6 months ago

Thank you for your great 5 star review. We're happy we could help!

Posted 6 months ago

“Easy to order, prompt delivery and a superb new ice machine. It was easy to install and works exceptionally well. Couldn't be happier.”

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Posted 6 months ago

Thank you for your great review. We're happy we could help!

Posted 6 months ago

“Good personal service”

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Posted 6 months ago

We are delighted we could help. Thank you for your 5 stars and kind review and if you need any further help, please get in touch with the team.

Posted 6 months ago

“Fantastic company to deal with Even phoned me to check that I had ordered the correct item as I was ordering a commercial fridge for my home”

Helpful Report

Posted 6 months ago

Thank you for your great review Jason. We aim to ensure that every customer gets the best equipment for their needs and to deliver the best possible experience with FFD. If we can help with anything moving forward, the team would love to hear from you.

Posted 6 months ago

“Update: Since my initial feedback I have been contacted by FFD and they had explained what had happened and apologised, as well as offering me a full refund of the timed delivery charge. I am please and content in the way that they reached out and addressed my dissatisfaction with what had happened. Thus I am updating my initial feedback with a 5* rating. Sometimes things don’t go the way it should but if the organisation and its management acknowledge and take actions to make things right then credit must be given where it’s due. I commend FFD for reaching out and taking appropriate action.”

Helpful Report

Posted 6 months ago

Thank you for your revised review. We appreciate all feedback as it highlights customer dissatisfaction where we may not be directly aware of it and allows us the opportunity to reach out and rectify the situation. We sincerely apologise about the mix up with delivery and we're happy we could refund this charge for you. If you have any further queries or need help with your equipment, please get in touch with the team and they'll be happy to help.

Posted 6 months ago

“Our item was delivered very quickly following order placement and was in excellent condition.”

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Posted 6 months ago

Thanks for your review. All feedback helps us to understand how we are doing and where we can improve, plus we love to hear from our customers! If we can help with anything else, please get in touch.

Posted 6 months ago

“First class transaction - timely, helpful and tremendous communications.”

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Posted 7 months ago

Thanks for your great 5 star review. If you need any advice or assistance with your equipment moving forward, please get in touch and we'll be happy to help.

Posted 7 months ago

“Great prices and quick delivery”

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Posted 7 months ago

Thank you for your feedback. We're pleased to hear you're happy with your experience with FFD. Please let us know if we can help with anything in the future.

Posted 7 months ago

“We are very happy with the drinks fridge we purchased off you. It was delivered promptly and the driver was helpful in positioning the fridge. Thank you.”

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Posted 7 months ago

Thank you for your 5 star review. We appreciate all feedback from our customers. We're delighted we could help you find the right drinks fridge. If you need anything else, please get in touch and we'd be happy to help.

Posted 7 months ago

“Very efficient service would recommend this company as supplier of your equipment needs”

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Posted 7 months ago

Thank you for your 5 star review and your recommendation. We're pleased we could help you find the right catering equipment for your business. If there is anything else you need, please get in touch and the team will be happy to help.

Posted 7 months ago

“Arrived super quick in great condition, will use again”

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Posted 7 months ago

Thank you for your 5 star review. We're pleased we could supply the equipment you needed and if we can help with anything moving forward, please get in touch.

Posted 7 months ago

“Great product and prompt delivery I have ordered multiple times from this company and always have had great service.”

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Posted 8 months ago

Thank you for your lovely review - we really appreciate all feedback. If you need anything in the future please get in touch, we'd love to help.

Posted 8 months ago

“I own a small buisness. I had ordered a number of Fridges from different companies unfortunatly did not deliver to our postcode. I contacted FFD through email and informed them of the issues I was having. I had email conversations with Laura Perridge who sorted everything from order to delivery for us. The goods delivered quickly no issues. Thank you LP and FFD for a top service.”

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Posted 9 months ago

Thank you for your glowing review. We'll be sure to show Laura your review and pass on your thanks. We're delighted to hear you are happy with the service you received and we are glad we could help. If you need any other equipment, or simply advice or ongoing after sales support, please get in touch and we'd be happy to help.

Posted 9 months ago

“Definitely recommend, speedy service and great customer care 👍🏼”

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Posted 9 months ago

We really appreciate your feedback and your 5 stars! We're delighted we could help you find the right product for your business. If you have any other queries or need further advice please get in touch and we'll be happy to help.

Posted 9 months ago

“Our charity purchased a Polar freezer recently and it didn't go according to plan due to errors on both sides. My philosophy is that these things happen and it is how you respond to the situation that matters most. The sales team was responsive & supportive throughout the process, I appreciate their personal customer focussed service”

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Posted 9 months ago

Thank you for your honest review, we really appreciate your feedback. We apologise for the experience during your purchasing journey but we are happy that we could help to resolve any issues to your satisfaction. High levels of customer service are a priority for us and so when problems arise, which unfortunately they occasionally do, we do our best to rectify the situation quickly and effectively. If you need any further assistance please get in touch and we'd be happy to help.

Posted 9 months ago

“Great product, great company to deal with. From order to delivery the communication was exceptional. Product was as advertised. Will definately use them again.”

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Posted 9 months ago

Thank you for your great feedback. We're delighted we could help you find the display fridge you needed. If you have any queries regarding your order moving forward, or you require any further equipment, please get in touch and we'd be happy to help.

Posted 9 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,886 reviews