FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,795 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with, please with product”

Helpful Report

Posted 9 months ago

We're pleased we could help! Thanks for the great review and if you need anything in the future we'd love to hear from you.

Posted 9 months ago

“A good selection of products, reasonably priced. Speedy delivery too!”

Helpful Report

Posted 9 months ago

Thanks for your great review. We love to hear from happy customers!

Posted 9 months ago

“This was our second purchase from FFD, as they provided a very competitive quote. Delivery was scheduled and received on time. The freezer did arrive with some scratches, but the team was very responsive and forthcoming in acknowledging the issue and working towards a resolution. Overall, a positive experience once again — would happily recommend!”

Helpful Report

Posted 10 months ago

Thank you for your review. We apologise for the damage you experienced with your order. We aim to ensure that every customer experiences a smooth and flawless transaction and delivery and in the occasional circumstances when issues occur, we will always work hard to ensure that these issues are dealt with to your satisfaction. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 9 months ago

“Excellent service both in purchasing the fridge and delivery. Thank you.”

Helpful Report

Posted 10 months ago

It's great to hear you're happy with the experience and service you received from FFD. Please let us know if we can help with anything else in the future!

Posted 10 months ago

“Superb service and pricing. Prompt Delivery”

Helpful Report

Posted 10 months ago

Thanks for your great review. We're happy we could help!

Posted 10 months ago

“Great customer service as the company called me about the order and telling me the best way about the delivery service and pre warned me if missed then you would have to pay for another but the delivery time couldn't be any better then expected.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave your feedback. We believe that keeping customers well informed throughout the ordering and delivery process is important to ensure everything runs smoothly. If you have any queries regarding your equipment or you need any further help, give us a call and we'll be happy to help.

Posted 10 months ago

“Communication was good throughout and I asked alot of questions, which were all responded to. The branding was looked in to and arranged swiftly for us. We are really pleased with our products for our new business. Had to make a cancellation to one item, it was at that time leaving the warehouse, but despite this my cancellation was handled promptly. Deliveries were all scheduled and again commuciation on these was good. Thank you so much.”

Helpful Report

Posted 10 months ago

We're happy to hear you're pleased with your equipment. We understand that getting the right unit is important to businesses and so we always encourage as many questions as possible before purchase to make sure that it's the perfect product for the job. We're delighted we could help and thank you for your great review. P.S. The multideck looks great!

Posted 10 months ago

“I was a bit dubious to order as hadn’t heard of this company, but it was a good price for the display fridge -freezer we wanted, and so we went for it. We had excellent service. We received a call shortly after ordering, talking us through the delivery process and what to expect on delivery with regards to unwrapping and checking the product over. The delivery arrived on time and we are happy with the product.”

Helpful Report

Posted 10 months ago

Thank you for your 5 star review and thanks for the picture - it's always good to see the equipment in position and in use - it looks great! We're pleased we could help and we're happy you found us! Please let us know if we can help with anything in the future.

Posted 10 months ago

“I recently purchased a flower fridge from Fridge Freezer Direct, and I couldn’t be happier with my experience! The ordering process was smooth, delivery was on time, and the fridge itself is of excellent quality. It keeps my flowers fresh for a long time, which is crucial for my business. Customer service was also very helpful and professional. Highly recommend this company!””

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us some great feedback. We always aim to continually improve our service so it's great to learn where we're getting it right and any areas we need to work on. We're pleased you're happy with your equipment and if we can help with anything in the future, please give us a call, we'd love to hear from you.

Posted 10 months ago

“Very good service, thankyou”

Helpful Report

Posted 10 months ago

Thanks for your 5 star review. We're pleased we could help!

Posted 10 months ago

“Very good service”

Helpful Report

Posted 10 months ago

Thanks for your 5 star review! We appreciate all feedback from our customers to ensure we can continue to give a high level of service.

Posted 10 months ago

“Very helpful and knowledgeable. Able to answer all questions and were quick to follow up with the manufacturer with queries”

Helpful Report

Posted 10 months ago

Thank you for your 5 star review. We aim to make the buying process as simple and pain free as possible for our customers and that includes keeping them fully informed throughout the whole process and so we are delighted to hear your feedback. Please give us a call if we can help with anything in the future.

Posted 10 months ago

“Reliable service good equipments and quick delivery”

Helpful Report

Posted 10 months ago

Thanks for the great review. The unit looks great! If you need any further help with your purchase, give the team a call and we'll be happy to help.

Posted 10 months ago

“Excellent service! Fast delivery too, thank you and highly recommend.”

Helpful Report

Posted 10 months ago

We really appreciate your feedback. We place a high importance on good customer service, so we're delighted to hear that you're happy with your experience. If you need anything in the future, please give the team a call.

Posted 10 months ago

“Very good freeze”

Helpful Report

Posted 11 months ago

Thank you for your review. We're happy to hear you're pleased with your purchase. Give us a call if we can help with anything else.

Posted 11 months ago

“Excellent service, we had a dent in the fridge which was handled professionally and resolved promptly. Would recommend and will use their services again.”

Helpful Report

Posted 11 months ago

Thank you so much for your review. We apologise for the issue you experienced and we're pleased we could help to rectify this quickly for you. If we can help with anything else, please get in touch.

Posted 11 months ago

“Good equipment at good prices, fast delivery and great customer service. Highly recommend.”

Helpful Report

Posted 11 months ago

Thank you for your glowing review. We're happy we could help!

Posted 11 months ago

“Unbelievable product amazing size 10 out of 10”

Helpful Report

Posted 11 months ago

Thank you for your great review. We pleased you're happy with your order and it's great to actually see them in position! If you need anything else, please give the team a call, we'd be happy to help.

Posted 11 months ago

“Quick service and customer service was quick to reply”

Helpful Report

Posted 11 months ago

Thanks for your great feedback and your 5 stars. We're happy we could help!

Posted 11 months ago

“The service and the delivery were 5 stars, couldn't have ask for more, the delivery driver was very helpful don't know if they are the same company that do delivery or they use a different company, also they provided me with with all the information I needed to make a decision before place my order, overall great experience and services, would recommend to anyone.”

Helpful Report

Posted 11 months ago

Thank you for your great review. We're delighted we could assist you finding the right equipment. If you need any future support with your commercial refrigeration or we can help with anything else, we'd love to hear from you.

Posted 11 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,795 reviews