FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell, Barwell, Leicester
Rating: 4.70

4.7 Rating 1,853 Reviews

96 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell,
Barwell
Leicester
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service was so good, I had a problem with "unpack and position" at an extra cost, FFD sorted it out with a full refund, highly recommended”

Helpful Report

Posted 10 months ago

Thanks for your great review! We apologise for the problems you experienced during your unpack and position service and we're happy to have been able to sort this out for you and offer a full refund.

Posted 10 months ago

“Quick delivery very efficient”

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Posted 10 months ago

Thanks for your 5 stars. We're happy we could help!

Posted 10 months ago

“Super customer service, very helpful in organising delivery. New freezer was deliverd quickly and on time!”

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Posted 10 months ago

Thanks for your great feedback and your 5 stars! Please get in touch with the team if you need anything in the future, we'd be happy to help.

Posted 10 months ago

“Good company in all departments including the delivery chaps well done”

Helpful Report

Posted 11 months ago

We really appreciate you taking the time to leave feedback and we're pleased to hear that you're happy with your experience. Please get in touch if we can help with anything else.

Posted 11 months ago

“Excellent service, good communication and quick delivery.”

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Posted 11 months ago

It's great to hear you're happy with the service you received. We always aim to deliver the best experience possible.

Posted 11 months ago

“The delivery is still pending due to your request of £150 for re-delivery. The email regarding the details had been sent to Ms Laura. I would never order anything from your company, all also won’t recommend anyone to order from your company. Rewiew Updated on 06.09.2025: Furter to the above incident, Ms Laura endeavoured to communicate with the courier and successfully waive the extra delivery fees for the re-delivery. I am very appreiciated FFD's action. Thanks again.”

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Posted 11 months ago

“Hey there please can call this is number I need to talk to you”

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Posted 11 months ago

“I called for advise, and so glad I did. The perfect solution was offered, which also saved me money from what I had originally budgeted for.”

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Posted 11 months ago

We're pleased we could help. Our aim is to pair every customer with the best piece of equipment for their business needs and if we can save a bit on the budget in the process then everyone's happy! Please let us know if we can help with anything in the future.

Posted 11 months ago

“Great and efficient service to help purchase of a fridge unit. Helpful call from sales to check the details and arrange quick delivery (next day). From order to delivery was less than 24hours and the product exactly what I needed. Thank you.”

Helpful Report

Posted 11 months ago

Thank you for your great feedback. We understand that equipment is typically mission critical for a business and so we always try to get orders processed and out for delivery as quickly as possible, with the least amount of stress for the customer, and so we're delighted to receive your feedback. Please get in touch if the team can help with anything moving forward.

Posted 11 months ago

“This is second time I have used this company and both times have been very with their service and products purchased. I would recommend them.”

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Posted 11 months ago

Thank you for your glowing review and your 5 stars. If we can help with any future commercial refrigeration requests, we'd love to hear from you!

Posted 11 months ago

“Order a dynamic stick blender The customer service was excellent Got the item delivered next day great service..can't fault them 5*****”

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Posted 11 months ago

Thank you for your great review and your 5 stars. We're delighted we could help!

Posted 11 months ago

“very reliable and fast.”

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Posted 11 months ago

Thanks for your great review. We love getting feedback from our customers!

Posted 11 months ago

“Absolutely faultless, swift service. Thomas in particular was incredible. Why aren't more companies like this?!”

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Posted 11 months ago

Thank you so much for your glowing 5 star review! Our aim is to give our customers a service that we would want ourselves, so we're delighted to hear that we succeeded. We'll pass on your kind words to Tom and if we can help with anything in the future, please get in touch.

Posted 11 months ago

“Great prices and great service, communication was good letting us know when to expect delivery and all items arrived in perfect condition.”

Helpful Report

Posted 11 months ago

Thank you for your great feedback. We always try to keep our customers as up to date with the purchasing and delivery process as possible, so we're delighted to hear your comments. Please let us know if you need any further help.

Posted 11 months ago

“Excellent, efficient and reliable service from this company..recommended”

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Posted 1 year ago

Thank you for your 5 star review. We try to make the buying process as stress free as possible for our customers, so it's lovely to hear feedback on our service. Please get in touch if there is anything else we can help with.

Posted 1 year ago

“Quick easy friendly service. Hassle free”

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Posted 1 year ago

Thank you so much for your great review! We're pleased we could help.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thanks for your great review. We place a high priority on professional service so we're delighted to hear your feedback.

Posted 1 year ago

“From ordering to the fridge being delivered to our store great service!”

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Posted 1 year ago

It's great to hear that you're happy with the service you received. If you need anything further please give us a call, we'd be happy to help.

Posted 1 year ago

“SERVICE VERY GOOD”

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Posted 1 year ago

Thank you for your 5 stars! If you need any further help or advice please give us a call.

Posted 1 year ago

“Driver was very helpful .”

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Posted 1 year ago

We appreciate you taking time to leave your review. We're pleased to hear you're happy with the service you received.

Posted 1 year ago

FFD Commercial Refrigeration is rated 4.7 based on 1,853 reviews