FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,795 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought some upright freezers for our supermarket project from FFD. The service we received was absolutely amazing and would definitely recommend this company to my friends and family”

Helpful Report

Posted 3 months ago

We're happy to hear you had a great experience using FFD for commercial refrigeration for your supermarket project; we aim to please! Thank you for your 5 star review and please let us know if we can help with anything moving forward.

Posted 3 months ago

“Fast and efficient service and great customer care, really pleased with our new drinks fridge for our store, 10/10 👍”

Helpful Report

Posted 3 months ago

We're delighted to hear that you're happy with your drinks fridge and the service you received from the team. Let us know if we can help with anything else.

Posted 3 months ago

“Dealt with this company a few times....no issues excellent. Avoid Adexa!”

Helpful Report

Posted 3 months ago

Thank you for your review, we're pleased we could help. Please get in touch if there is anything else we can do.

Posted 3 months ago

“Very good company great product and service,also great delivery firm hadfields driver and mate were very helpful. Top marks all round. Many thanks.”

Helpful Report

Posted 3 months ago

It's great to hear that you're happy with your experience with FFD. If we can help with anything moving forward please let us know, we'd love to hear from you.

Posted 3 months ago

“Helpful and efficient service”

Helpful Report

Posted 3 months ago

Thank you for your lovely review. We're happy we could help! Please let us know if there's anything we can help you with in the future.

Posted 3 months ago

“We are a returning customer, both purchases have been excellent.”

Helpful Report

Posted 4 months ago

We're delighted we could help and thank you for your lovely review. If we can help with anything in the future we'd love to hear from you.

Posted 4 months ago

“The freezers I purchased look smart the customers really like them.The staff on the phones are lovely and helpful.The only downfall was the delivery driver that delivered them he was rude inpatient and basically like a bulldog chewing a wasp”

Helpful Report

Posted 4 months ago

We pleased we could help you find the right freezers for your business and really appreciate the feedback and 5 stars!

Posted 4 months ago

“Excellent fast service. Highly recommend”

Helpful Report

Posted 4 months ago

Thank you for your great review. We appreciate all feedback from our customers so we can continually improve our service. Please get in touch if we can help with anything else.

Posted 4 months ago

“Great and professional, I'm opening my first business and they gave me all the explanations I needed, excellent pre- and post-sales customer service. I hope the goods are as good as they appear to be.”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely review! We're pleased we could help you to find the right equipment for your new business. If you have any further questions or we can help with anything else, please get in touch with the team and they'll be happy to help.

Posted 4 months ago

“fast, efficient delivery of good equipment”

Helpful Report

Posted 4 months ago

Thank you for your great review and for your 5 stars! Please let us know if we can help with anything else.

Posted 4 months ago

“Penn Bowling Club have bought two refrigerators from FFD in the last couple of months. Their customer service has been exceptional. Good, honest advice. Delivery has been on time and on the day stated. We wouldn’t hesitate in recommending these guys. Class act.”

Helpful Report

Posted 4 months ago

Thank you for your kind review, we're thrilled to hear you are happy with the service! Our team place a high premium on providing a smooth customer experience and it's always nice to hear when we've achieved that. Please let us know if you need any further help or advice regarding your purchases.

Posted 4 months ago

“very pleased with the service. freezer arrived on time great delivery lads helped to gety it in shop.”

Helpful Report

Posted 4 months ago

It's great to hear you're happy with the service you received and thank you for taking the time to leave us a review. We love to get feedback from our customers.

Posted 4 months ago

“Very good service all round thank you. Great resolving questions on the phone with people who care - thank you :-)”

Helpful Report

Posted 5 months ago

Thank you for your lovely review! We aim to give the best service possible to all of our customers and so we're delighted to hear that your happy. We'd love to hear from you if we can help with anything in the future.

Posted 5 months ago

“customer service was so good, I had a problem with "unpack and position" at an extra cost, FFD sorted it out with a full refund, highly recommended”

Helpful Report

Posted 5 months ago

Thanks for your great review! We apologise for the problems you experienced during your unpack and position service and we're happy to have been able to sort this out for you and offer a full refund.

Posted 5 months ago

“Quick delivery very efficient”

Helpful Report

Posted 5 months ago

Thanks for your 5 stars. We're happy we could help!

Posted 5 months ago

“Super customer service, very helpful in organising delivery. New freezer was deliverd quickly and on time!”

Helpful Report

Posted 5 months ago

Thanks for your great feedback and your 5 stars! Please get in touch with the team if you need anything in the future, we'd be happy to help.

Posted 5 months ago

“Good company in all departments including the delivery chaps well done”

Helpful Report

Posted 5 months ago

We really appreciate you taking the time to leave feedback and we're pleased to hear that you're happy with your experience. Please get in touch if we can help with anything else.

Posted 5 months ago

“Excellent service, good communication and quick delivery.”

Helpful Report

Posted 5 months ago

It's great to hear you're happy with the service you received. We always aim to deliver the best experience possible.

Posted 5 months ago

“The delivery is still pending due to your request of £150 for re-delivery. The email regarding the details had been sent to Ms Laura. I would never order anything from your company, all also won’t recommend anyone to order from your company. Rewiew Updated on 06.09.2025: Furter to the above incident, Ms Laura endeavoured to communicate with the courier and successfully waive the extra delivery fees for the re-delivery. I am very appreiciated FFD's action. Thanks again.”

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Posted 5 months ago

“Hey there please can call this is number I need to talk to you”

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Posted 5 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,795 reviews