FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell, Barwell, Leicester
Rating: 4.70

4.7 Rating 1,853 Reviews

96 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell,
Barwell
Leicester
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the chilled cake fridge. It arrived very quickly and was good quality. Thank you!”

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Posted 1 month ago

Thanks for taking the time to leave your feedback and for letting us see it in situ - the cake display looks great! Please let us know if we can help with anything else.

Posted 1 month ago

“Great service speedy delivery highly recommend”

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Posted 1 month ago

Thank you for taking the time to leave your review. We're pleased we could help you get the equipment you need. If you need anything further or have any queries, please get in touch and we'll be happy to help.

Posted 1 month ago

“FRIDGE AND DELIVERY ALL GOOD AS PROMISED”

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Posted 1 month ago

We appreciate your feedback, thank you. If you have any questions or we can help with anything else please get in touch with the team and they'll be happy to assist.

Posted 1 month ago

“Great customer service and great customer service from delivery driver too, and both fridges appear to be working perfectly fine too. Overall excellent”

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Posted 2 months ago

We really appreciate your feedback. Excellent customer service is one of our top priorities and so we're happy to hear your comments. If we can help with anything regarding your equipment or with any other queries, please get in touch with the team

Posted 1 month ago

“great service”

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Posted 2 months ago

Thanks for your feedback. We're happy we could help. Please don't hesitate to get in touch with the team if there's anything else we can assist you with.

Posted 2 months ago

“Very impressed. Having been stung by the dreadful adexa and their frankly illegal operations, FFD will be our go to for every need. A company with integrity is hard to find.”

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Posted 2 months ago

Thank you for your kind review. We appreciate your feedback and we're happy we could help. Please get in touch with the team if there's anything else you need, we'd love to hear from you.

Posted 2 months ago

“Good service”

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Posted 2 months ago

Thank you for your review. We always aim to give our customers the best service that we can, so we appreciate your feedback.

Posted 2 months ago

“Product exactly as described & delivered quickly. Would definitely recommend”

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Posted 2 months ago

We appreciate your feedback and thank you for your 5 stars. If we can help with anything else please don't hesitate to contact us.

Posted 2 months ago

“The service was exceptional from ordering the chiller to delivery. The lady who rang to check my order after I emailed was so helpful. The delivery company confirmed it would arrive in 3 days. On the delivery the guy was so helpful and friendly. Your customer service and delivery was the best I have experienced in 40 years being in business and so thank you so much and the chiller looks great in my cafe 🤗”

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Posted 2 months ago

Thank you so much for your amazing review! It's lovely to get positive feedback. It was a pleasure to help you find the right equipment and if there is anything else we can do, please get in touch, Nic would be happy to help.

Posted 2 months ago

“Excellent product and speedy delivery. I will be using FFD again for my hospitality equipment”

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Posted 2 months ago

Thank you for taking the time to leave your feedback. We're happy we could help and if you need anything else the team would love to hear from you.

Posted 2 months ago

“Really pleased. Chose the fridges on a Wednesday and we had them delivered by the next monday. The delivery drivers did a great job getting them in but most importantly we love them. We didn’t spend a fortune like we expected to and the counters look great….clean lines and well lit. We are getting a lot of compliments about them. Thank you.”

FFD Commercial Refrigeration 5 star review on 14th May 2026

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Posted 2 months ago

Thank you for your review. We're delighted we could help you find the right counters for your business and that you're pleased with the results. They look great!

Posted 2 months ago

“Have used FFD a number of times and always had a good experience purchasing fridges. Would definitely recommend”

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Posted 2 months ago

Thank you so much for your great review. We're pleased we could help and if you need anything else, you know where we are.

Posted 2 months ago

“Very helpful customer service staff and the delivery was prompt and wthout fuss.”

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Posted 3 months ago

Thank you for your great review. We're happy we could help and if you need us for anything else please contact the team, we'd love to hear from you.

Posted 3 months ago

“Very easy to deal with and very quick delivery time.”

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Posted 3 months ago

Thank you for taking the time to leave your review. We appreciate all feedback and we're happy to hear that you're pleased with the service you received. Please get in touch if we can help with anything else.

Posted 3 months ago

“Good range of products. Will see how it will last.”

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Posted 3 months ago

Thank you for taking the time to leave your feedback and for 5 stars. If you have any queries or need any help with your equipment, give the team a call and they'll be happy to help.

Posted 3 months ago

“Really pleased, it literally was delivered within 24 hours without any kind of special delivery, guys came in, unpacked it quietly and effortlessly and took away all the rubbish. Highly recommend.”

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Posted 3 months ago

Thank you for your great 5 star review. We're happy we could help!

Posted 3 months ago

“Easy to order, prompt delivery and a superb new ice machine. It was easy to install and works exceptionally well. Couldn't be happier.”

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Posted 3 months ago

Thank you for your great review. We're happy we could help!

Posted 3 months ago

“Good personal service”

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Posted 3 months ago

We are delighted we could help. Thank you for your 5 stars and kind review and if you need any further help, please get in touch with the team.

Posted 3 months ago

“Fantastic company to deal with Even phoned me to check that I had ordered the correct item as I was ordering a commercial fridge for my home”

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Posted 3 months ago

Thank you for your great review Jason. We aim to ensure that every customer gets the best equipment for their needs and to deliver the best possible experience with FFD. If we can help with anything moving forward, the team would love to hear from you.

Posted 3 months ago

“Update: Since my initial feedback I have been contacted by FFD and they had explained what had happened and apologised, as well as offering me a full refund of the timed delivery charge. I am please and content in the way that they reached out and addressed my dissatisfaction with what had happened. Thus I am updating my initial feedback with a 5* rating. Sometimes things don’t go the way it should but if the organisation and its management acknowledge and take actions to make things right then credit must be given where it’s due. I commend FFD for reaching out and taking appropriate action.”

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Posted 3 months ago

Thank you for your revised review. We appreciate all feedback as it highlights customer dissatisfaction where we may not be directly aware of it and allows us the opportunity to reach out and rectify the situation. We sincerely apologise about the mix up with delivery and we're happy we could refund this charge for you. If you have any further queries or need help with your equipment, please get in touch with the team and they'll be happy to help.

Posted 3 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,853 reviews