FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,669 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,669 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product fine but email to advise of delivery misleading, sent Tueday and referred to delivery being between 8am and 6pm but did not stipulate day hence assumed next day but no delivery then was necessarily left with neighbour following day.”

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Posted 11 years ago

“Easy process, very helpful. Would use again”

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Posted 11 years ago

“***- Has brilliant customer service. Ask him anything and he can answer it! Thanks again ***!”

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Posted 11 years ago

“Very prompt & efficient service from order to delivery.”

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Posted 11 years ago

“The product was exactly as described and arrived very promptly. Very pleased with FFD!”

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Posted 11 years ago

“Very quick.”

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Posted 11 years ago

“fantastic polite clear service”

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Posted 11 years ago

“Very quick delivery and excellent phone service.”

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Posted 11 years ago

“Can recommend without hesitation.”

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Posted 11 years ago

“nothing to be added”

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Posted 11 years ago

“An excellent service with follow-up calls checking on the progress of the product. Even the courier/hauier kept us informed about when the item would be delivered. This is the benchmark on how business should be done.”

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Posted 11 years ago

“Fine. Delivered as promised.”

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Posted 11 years ago

“The whole procedure was very good and painless”

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Posted 11 years ago

“All procedures worked well - good service.”

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Posted 11 years ago

“The delivery was quick from time of ordering and the products i ordered were great.”

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Posted 11 years ago

“Your staff all would appear to have fantastic customer service skills & excellent communication skills I only wish everybody in this industry trained their staff as well as yours, they are a credit to your buisness, I'm sure to deal with you again. Thanks for the great service”

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Posted 11 years ago

“Everything was excellent from the advice given my the sales team to delivery being bang on time.”

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Posted 11 years ago

“Delivery was in 2 days, which was good, but I did ask to be notified 24 hrs prior to delivery and this did not happen. I received a call 2 hrs before delivery and had phone around to make sure the club was open in order for the delivery to be made. The club had an away match the day of the delivery which meant not many people were available to open the club. Please stick to the instructions given.”

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Posted 11 years ago

“*** A return call promised we are still waiting a week later!!!”

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Posted 11 years ago

“Overall procedure and communication was excellent”

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Posted 11 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,669 reviews