FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,614 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Alex Manweiler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service.”

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Posted 6 years ago

“Hi FFD Very happy with the fridge which arrived on time and in good order. We had anticipated delivery issues due to very narrow roads where we live (a park home site) and had seen the warning to expect a large lorry, equiv to a double decker bus. Fortunately, on the day, the fridge arrived in a ‘standard’ truck, was dropped off at the kerbside without any difficulty at all. The fridge is as expected, good for purpose and fits (just) in our outdoor shed – very pleased with it. Thanks, FFD!”

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Posted 6 years ago

“the fridge is good condition and I haven't problem”

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Posted 6 years ago

“Order was made and the process was easy and straight forward. Delivery next day perfect”

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Posted 6 years ago

“The delivery was prompt and the guys were competent, cheerful and very helpful!”

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Posted 6 years ago

“Item was delivered and brought into our place. Customer Service was fantastic. Will recommend to a friend :)”

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Posted 6 years ago

“Arrived on time and no damage. Cheers”

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Posted 6 years ago

“Very good service and very good price fast delivery”

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Posted 6 years ago

“Very easy too deal with when placing the order over the phone. Simple and easy for payment Only criticism would be that I never received a phone call at any time from the delivery driver so was unaware when the item was delivered.”

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Posted 6 years ago

“The fridge I originally ordered online was not in stock, within a few minutes of my order being placed a member of staff had contacted me to advise me of this and helped in ordering and alternative that was immediately available. This is great customer service.”

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Posted 6 years ago

“Very easy to order online, Delivery was next day and everything went according to plan.”

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Posted 7 years ago

“Does the job perfectly.”

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Posted 7 years ago

“Customer Service was helpful, and made suitable suggestions and recommendations, but had to consult the manufacturer for some questions.”

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Posted 7 years ago

“Could get the fridge to work properly!! Instructions not the best !! So phoned customer services ! Was told that I would receive a call to talk me through the instructions this was approximately 12-30 Friday 22nd June the party was Saturday night ! Hence the reason for purchase of under counter fridge!! I have still not heard from you !! Will let everyone know how poorly we have been treated😡”

Helpful Report

Posted 7 years ago

Thank you for your review. Please accept our apologies that your call was not responded to. Once we received your call on the Friday we did pass the information onto the manufacturers service department, requesting that they give you a call to go through setting the temperature. I have called them again this morning; requesting again that they call you.

Posted 7 years ago

“Ordered keg cooler on Monday and was delivered on the Friday. Excellent communication from start to finish. Would recommend”

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Posted 7 years ago

“Delivered on time and a good price”

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Posted 7 years ago

“Everything with the sales team and office team was great and very helpful, delivery was ok, but the driver could not find the correct place for me to sign goods unchecked. thanks”

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Posted 7 years ago

“Easy ordering. Great value compared to other suppliers. Great customer service and a lovely delivery man who went out if his way to help. 😊”

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Posted 7 years ago

“Good service and prompt delivery”

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Posted 7 years ago

“just good service”

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Posted 7 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,614 reviews