FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell, Barwell, Leicester
Rating: 4.70

4.7 Rating 1,855 Reviews

96 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell,
Barwell
Leicester
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly service and quick turnaround and delivery of product. Highly recommend”

Helpful Report

Posted 1 year ago

Thank you for your review. We appreciate feedback from all of our customers. Give the team a call if you need anything moving forward, we'd be happy to help.

Posted 1 year ago

“Excellent service and prompt delivery even taken into account of the bank holiday. Will use their sevices again.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We understand how critical new equipment is and so we always try our very best to get deliveries carried out as quickly as possible. Please get in touch if we can help with anything else, we'd love to hear from you.

Posted 1 year ago

“Really good quality fridge. delivered on time , Really happy with the purchase would use again”

Helpful Report

Posted 1 year ago

Thank you Paul for the review. We appreciate all feedback so that we know where we can continue to improve and to guarantee our customers get the best experience. If we can help with anything in the future, we'd love to hear from you.

Posted 1 year ago

“Great product and at the right price ...5*”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a great 5* review. We're pleased we could help.

Posted 1 year ago

“We intially got told our freezer wouldn't arrive in time, but the team acted very quickly and managed to get us a earlier delviery , even through a bank holiday. I am really impressed and the product worked amazing. I won't hesitate to use these folks again.”

Helpful Report

Posted 1 year ago

We really appreciate your feedback. We're pleased we could arrange this for you and get you the equipment you wanted when you needed it. Please let us know if there's anything we can help with anything in the future.

Posted 1 year ago

“Feedback on Recent Purchase – Sugar & Victoria Dear FFD Commercial Refrigeration Team, Thank you for your follow-up and for the opportunity to provide feedback on our recent purchase. We are pleased with the quality of the equipment and the service provided. Your assistance throughout the ordering process was commendable, and the delivery was prompt and efficient. The equipment has been a valuable addition to our establishment. We appreciate your commitment to supporting Hospitality Action through customer reviews. It's encouraging to see businesses contributing positively to the community. Thank you once again for your excellent service. Best regards, Kasia Sugar & Victoria Stourport-on-Severn”

Helpful Report

Posted 1 year ago

Thank you for your great feedback. Please get in touch if there's anything we can help with in the future.

Posted 1 year ago

“Excellent sales service price and delivery would definitely use FFD again”

Helpful Report

Posted 1 year ago

Thanks for your great review! We're happy to help. Please get in touch if you need anything else, we'd love to hear from you.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for your glowing review Tony, and your 5 stars!

Posted 1 year ago

“Hi easy to order item delivery service great happy with item purchase and price”

Helpful Report

Posted 1 year ago

We're happy we could help! Thank you for your great review.

Posted 1 year ago

“Great company to deal with, please with product”

Helpful Report

Posted 1 year ago

We're pleased we could help! Thanks for the great review and if you need anything in the future we'd love to hear from you.

Posted 1 year ago

“A good selection of products, reasonably priced. Speedy delivery too!”

Helpful Report

Posted 1 year ago

Thanks for your great review. We love to hear from happy customers!

Posted 1 year ago

“This was our second purchase from FFD, as they provided a very competitive quote. Delivery was scheduled and received on time. The freezer did arrive with some scratches, but the team was very responsive and forthcoming in acknowledging the issue and working towards a resolution. Overall, a positive experience once again — would happily recommend!”

Helpful Report

Posted 1 year ago

Thank you for your review. We apologise for the damage you experienced with your order. We aim to ensure that every customer experiences a smooth and flawless transaction and delivery and in the occasional circumstances when issues occur, we will always work hard to ensure that these issues are dealt with to your satisfaction. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Excellent service both in purchasing the fridge and delivery. Thank you.”

Helpful Report

Posted 1 year ago

It's great to hear you're happy with the experience and service you received from FFD. Please let us know if we can help with anything else in the future!

Posted 1 year ago

“Superb service and pricing. Prompt Delivery”

Helpful Report

Posted 1 year ago

Thanks for your great review. We're happy we could help!

Posted 1 year ago

“Great customer service as the company called me about the order and telling me the best way about the delivery service and pre warned me if missed then you would have to pay for another but the delivery time couldn't be any better then expected.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave your feedback. We believe that keeping customers well informed throughout the ordering and delivery process is important to ensure everything runs smoothly. If you have any queries regarding your equipment or you need any further help, give us a call and we'll be happy to help.

Posted 1 year ago

“Communication was good throughout and I asked alot of questions, which were all responded to. The branding was looked in to and arranged swiftly for us. We are really pleased with our products for our new business. Had to make a cancellation to one item, it was at that time leaving the warehouse, but despite this my cancellation was handled promptly. Deliveries were all scheduled and again commuciation on these was good. Thank you so much.”

Helpful Report

Posted 1 year ago

We're happy to hear you're pleased with your equipment. We understand that getting the right unit is important to businesses and so we always encourage as many questions as possible before purchase to make sure that it's the perfect product for the job. We're delighted we could help and thank you for your great review. P.S. The multideck looks great!

Posted 1 year ago

“I was a bit dubious to order as hadn’t heard of this company, but it was a good price for the display fridge -freezer we wanted, and so we went for it. We had excellent service. We received a call shortly after ordering, talking us through the delivery process and what to expect on delivery with regards to unwrapping and checking the product over. The delivery arrived on time and we are happy with the product.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review and thanks for the picture - it's always good to see the equipment in position and in use - it looks great! We're pleased we could help and we're happy you found us! Please let us know if we can help with anything in the future.

Posted 1 year ago

“I recently purchased a flower fridge from Fridge Freezer Direct, and I couldn’t be happier with my experience! The ordering process was smooth, delivery was on time, and the fridge itself is of excellent quality. It keeps my flowers fresh for a long time, which is crucial for my business. Customer service was also very helpful and professional. Highly recommend this company!””

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us some great feedback. We always aim to continually improve our service so it's great to learn where we're getting it right and any areas we need to work on. We're pleased you're happy with your equipment and if we can help with anything in the future, please give us a call, we'd love to hear from you.

Posted 1 year ago

“Very good service, thankyou”

Helpful Report

Posted 1 year ago

Thanks for your 5 star review. We're pleased we could help!

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

Thanks for your 5 star review! We appreciate all feedback from our customers to ensure we can continue to give a high level of service.

Posted 1 year ago

FFD Commercial Refrigeration is rated 4.7 based on 1,855 reviews