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FFD Commercial Refrigeration Reviews

4.7 Rating 1,489 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

Company Reviews

Product Reviews

4.7

Based on 1,489 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Groovy Moo Ice Cream Co

12

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found all who dealt with my order courteous, helpful and the delivering was top class, the driver top class. And hopefully my wine is comfortable now!!!! Sicerely, ***”

Posted 9 years ago

“Please get insurance so you can deliver the product to its final destination and not the curb.”

Posted 9 years ago

“No comment”

Posted 9 years ago

“Good communication and service.”

Posted 9 years ago

“had problems with instruction manual and rust on serving plate sent cream to use no instructions - should be examined before despatch”

Posted 9 years ago

“I asked for information regarding the locking of the display fridge purchased. I was told it locked both top and bottom and therefore presumed, wrongly, that each door locked separately. Instead there is a very poor lock which covers the top and bottom doors. The display fridge itself is very good it is just the locking system which is poor. Perhaps this could be passed on to the manufacturer.”

Posted 9 years ago

“Excellent freezer. Delivery speed was ok. The only downside (which is minor) is that I was hoping it will come with Castors which it did not have.”

Posted 9 years ago

“Good service”

Posted 9 years ago

“The fridge arrived damaged, with a poorly sealed door. FFD were excellent in both arranging a quick replacement and in their customer service skills.”

Posted 9 years ago

“Delivery system and size of vehicles as vehicle was too big despite stating we have a narrow access they sent the biggest lorry the company own. need to discuss with people awaiting delivery for dates and if someone can attend, not call me stating we are 10 mins away when i am at work and at least 1 hour away and have to book annual leave to attend. the lads that eventually delivered it were great but i had to get the mower tractor and trailer out to get it to the delivery point.”

Posted 9 years ago

“Everything from ordering to delivery was easy”

Posted 9 years ago

“Excellent Customer service and follow up”

Posted 9 years ago

“we were vary satisfied, yes we would recommend others to you”

Posted 9 years ago

“Accounts very very very slow!!!!!!!!! ??”

Posted 9 years ago

“excellent”

Posted 9 years ago

“very good suplair..”

Posted 9 years ago

“You delivered the refridgerator one day earlier than stated but luckily there was someone present to accept it. I would recommend you.”

Posted 9 years ago

“Excellent advice - practical and a good understanding of our needs. Delivered on day expected by helpful staff. It would however be helpful to at least have an am or pm advice rather than just a day for delivery and I believe most people would be willing to pay for this as your delivery charge was very reasonable”

Posted 9 years ago

“Good service. Only comment really is that my order was delayed because I telephoned back with a query and the answerphone kicked in saying the office was now closed and stated the opening times were ? til 5. I had rung at 10 to 5!”

Posted 9 years ago

“Date of delivery was given but only half order arrived then. Rest arrived three days later”

Posted 9 years ago

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FFD Commercial Refrigeration is rated 4.7 based on 1,489 reviews