Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street,, Keswick, Cumbria
Rating: 4.81

4.8 Rating 16,510 Reviews

95 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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Friars.co.uk 5 star review on 20th April 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Friars.co.uk 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While my kids were delighted with their chocolate games controllers it was saddened by the fact that one of them was broken as only one was wrapped in bubble wrap the other had been placed on top of it am sure if both had been wrapped better this wld not have occurred although kids were still happy to get them”

Helpful Report

Posted 8 years ago

Hello, I am sorry that one of the games controllers was damaged on arrival, both of them should have been wrapped in bubble wrap and I apologise that this wasn't the case. The person who packed your order will be made aware of the issue to try and avoid this happening again in the future. We have contacted you via email to offer a replacement or refund, if you could please let us know how you would like to proceed. Kind Regards Friars Customer Service.

Posted 8 years ago

“We have always bought a supply of your excellent chocolates every time we come to the Lake District. I ordered four boxes of chocolates in Early February ( allowing reasonable time) to send to family members for Easter. When received the Marzipan selection and the Rose and Violet creams were both best before end April 2017 i.e. less than 3 months self life and not suitable to give for Easter. I am left with an impression that internet purchasers are given the short life stock - not good enough for a firm of your reputation. Jonathan Birch”

Helpful Report

Posted 8 years ago

Dear Jonathan, I am sorry that the dates on the 2 boxes of chocolates were end of April and therefore not suitable for Easter gifts. The dates on our chocolate boxes are usually much longer than this with at least 5 months, unless chocolates which have fresh cream in them are included in the selection, then it is only 3 months. The chocolates you received should have had longer dates and I apologise that the person who packed your order did not check them properly. We would always prefer to know if there is an issue with any order and would of course replace any short dated chocolates. Kind Regards Friars Customer Service.

Posted 8 years ago

Friars.co.uk is rated 4.8 based on 16,510 reviews