Friars.co.uk Reviews

4.8 Rating 14,607 Reviews
95 %
of reviewers recommend Friars.co.uk
4.8
Based on 14,607 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Friars.co.uk Reviews

About Friars.co.uk:

It all started back in 1927 when William Long had the fabulous idea of opening a luxury chocolate shop in the picturesque town of Keswick, in the heart of the Lake District. He probably never dreamed it would still be in the same family nearly 100 years later.

In those early days the shop only opened during the summer months and it is believed William chose to winter in the Madeira sunshine. As you would expect the business has evolved in many ways since then, however certain principles remain since those early days.

Innovation – We were the first to make a prosecco truffle and then shortly after we followed with our fabulous gin truffle. More recently; although Easter eggs are synonymous with Easter, we decided to move away from the main stream and invented our famous hot cross bun truffle.

But all this only scratches the surface; we are also one of the first chocolate makers to start transitioning to 100% biodegrade packagingM as well as pioneering vegan milk and white chocolate...among other things.

Quality – Any new chocolate must meet certain requirements to get past our strict tasting panel. If one of the panel gives a score below 9/10 then we simply won’t offer the chocolate to our customers.

Longevity – We are immensely proud of our historic routes and in this fast moving, ever changing world, we take pride in our tradition and heritage. Our rose and violet creams are the same ones that William sold on that first day of opening, back in 1927. We have survived and prospered over the last 90 years and with the launch of our Ambleside store and an online service, we fully intend to be around for the next 100 years.

After all life is too short, so why settle for ordinary chocolate?

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,
CA12 5JD

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I have a very high regrd for Friars and the chocolate peppermints creams are my absolute favourite chocolate - even outdoing the market leader. sad;y I have had a lot of trouble getting supplies as I have emailed several times but only recently got my first delivery for severla months.
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Posted 2 days ago
First tried these chocolates as Christmas gifts and everyone loved them so bought Easter gifts too. Have tried the caramel ones myself and they were lovely. Will definitely buy more chocolates in the future.
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Posted 1 week ago
How many reviews do you want? In essence: product great, delivery great, ordering online rubbish!
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Posted 1 week ago
Good delivery service abd a nice product well presented.
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Posted 1 week ago
I bought a Friars glEaster egg as a gift for a relative so I didn’t get to taste it, but it was nicely presented and they seemed to like it!
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Posted 1 week ago
I found the website easy to navigate, was advised by Friars when the package was despatched and told by Royal Mail when they intended to deliver it and when delivery had been made. As I was not the recipient of the purchase I'm unable to make any comment regarding the items bought.
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Posted 2 weeks ago
I have all ready sent a feed back. The problems I have is that I do not seem to order on line and this means I have to ring. This is not really the best way of keeping customers and it is also inconvenient. As it was a present I have NO idea who delivered it.
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Posted 2 weeks ago
Very good quality
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Posted 2 weeks ago
I bought an Easter egg The chocolate is absolutely lovely. You dropped a star as you’re using palm oil and price tag is high considering the amount of chocolate in the egg compared to others who also don’t use palm oil and supply double the amount of chocolate albeit not sugar free ones
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Posted 2 weeks ago
Great chocolate....pretty pricey but it was delicious
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Posted 2 weeks ago
Good quality tasting chocolates,good selection to choose from.Arrived well packaged Prompt delivery.
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Posted 2 weeks ago
Bought these chocolates for my daughters birthday. She was pleased with them. My only critism is that because she is vegeterian I was unable to get the box with Happy birthday written on the inside as that is not available for the vegeterian option which I was dissapointed with.
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Posted 3 weeks ago
Good company and British! Chocolate is nice but some fillings could be better. Lemon is not lemony enough. Fruit flavours are not fruity enough. These are still better than anything that awful Nestle put out. Better than Hotel chocolate but I do find them a bit too sweet and bland. Maybe all chocolates are bland now but I want zingy lemon, tart raspberry and strawberry that seems real. It's difficult and hardly anyone can make them them these days , but it's disappointing when a British chocolate house is starting to taste like nestle. They are only popular because they are cheap! At about £1 per chocolate I expect better and need my taste buds tickled more.
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Posted 1 month ago
Very good but sorry too expensive for most peoples budgets
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Posted 1 month ago
Item supplied as ordered and quickly
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Posted 1 month ago
My husband loves the cherry chocolates. They were delivered promptly and in good condition
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Posted 1 month ago
Chocolates arrived on time and well packed
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Posted 1 month ago
Excellent product lovely box and more vegan fantastic
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Posted 1 month ago
Lovely chocolates but for the price I was surprised to see that they contained palm oil so will stick to Hotel Chocolate in future.
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Posted 1 month ago
Was given box of Coffee Collection mostly delicious, one flaw was Caramel Mocha that we both thought tasted soapy.
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Posted 2 months ago
Friars.co.uk is rated 4.8 based on 14,607 reviews