Friars.co.uk Reviews

4.79 Rating 4,342 Reviews
95 %
of reviewers recommend Friars.co.uk
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
96%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.95 out of 5
Read Friars.co.uk Reviews

About Friars.co.uk:

Friars is a family business specialising in luxury chocolate and unique gifts. Since 1927 the business has evolved from a gift shop/cafe to a specialist chocolate and gift store.

Our online business was launched in 2010 and more recently we have opened a second ‘Ye Olde Friars’ high street store in Ambleside to support our flagship store in Keswick.

Our gifts are designed in house so you will not find them anywhere else. We want to make it easy for you to be original, so you can give gifts that taste and look amazing and will be remembered.

We love new products (perhaps because we get bored easily!), so every Valentines, Easter, Summer, Halloween and Christmas we launch a new range. It certainly keeps us entertained and hopefully our customers interested.

Visit Website

Write Your review

Tell us how Friars.co.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Excellent customer service, great product , well packaged for delivery .
Helpful Report
Posted 2 hours ago
Great customer service, speedy delivery and great choice.
Helpful Report
Posted 21 hours ago
Very easy to order and quick delivery. .
Helpful Report
Posted 23 hours ago
Excellent products, efficiently delivered. Thank you Friars.
Helpful Report
Posted 1 day ago
First class service,delicious chocolates and very quickly delivered.
Helpful Report
Posted 1 day ago
Lovely Easter gifts delivered quickly. Will enjoy giving them to the family
Helpful Report
Posted 1 day ago
The quality of confectionary and speed of service was very good .I would like to order more but can no longer do so due to your website restrictions!!!
Helpful Report
Posted 1 day ago
Once again super service and very tasty choc
Helpful Report
Posted 1 day ago
First time buying from Friars and I will definitely be returning. I purchased some delicious vegan truffles delivery was quick and the taste of the chocolate was incredible
Helpful Report
Posted 1 day ago
Excellent service and beautiful chocolates.
Helpful Report
Posted 1 day ago
Thank you so much for the beautiful Easter treats for my children. Every chocolate bunny is decorated perfectly & I can’t wait to see there faces when they find their treats from the Easter bunny.
Helpful Report
Posted 1 day ago
Excellent and prompt service and delicious chocolates as ever. Keep those violet creams as good as they always are please
Helpful Report
Posted 1 day ago
This is the first time I have shopped with Friars.co.uk and I am delighted with the website, the delivery (on time) and the quality of the vegan chocolates. The person I bought them for loved them so much, he'd eaten them (3 bags) within a week and placed an order to send some to vegan friends. Thank you.
Helpful Report
Posted 1 day ago
Wonderfully quick service and delicious chocolates!
Helpful Report
Posted 2 days ago
Fast efficient service in challenging times, thank you. Chocolates are delicious too!
Helpful Report
Posted 2 days ago
Excellent just wish there were offers occasionally!
Helpful Report
Posted 2 days ago
Brought for my mum for mother's day, she's a bit of an expert on chocolate mint creams 😁 she said they were the best she had ever tasted. 😊
Helpful Report
Posted 2 days ago
Brilliant service. Thanks
Helpful Report
Posted 2 days ago
Lovely selection of high quality chocolates and sweets, nice website and quick speedy delivery
Helpful Report
Posted 2 days ago
Delicious aniseed balls and arrived quickly. Will definitely use again x
Helpful Report
Posted 3 days ago
Friars.co.uk is rated 4.79 based on 4,342 reviews