4.81 Rating 9,170 Reviews
95 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.95 out of 5
Read Reviews


It all started back in 1927 when William Long had the fabulous idea of opening a luxury chocolate shop in the picturesque town of Keswick, in the heart of the Lake District. He probably never dreamed it would still be in the same family nearly 100 years later.

In those early days the shop only opened during the summer months and it is believed William chose to winter in the Madeira sunshine. As you would expect the business has evolved in many ways since then, however certain principles remain since those early days.

Innovation – We were the first to make a prosecco truffle and then shortly after we followed with our fabulous gin truffle. More recently; although Easter eggs are synonymous with Easter, we decided to move away from the main stream and invented our famous hot cross bun truffle.

But all this only scratches the surface; we are also one of the first chocolate makers to start transitioning to 100% biodegrade packagingM as well as pioneering vegan milk and white chocolate...among other things.

Quality – Any new chocolate must meet certain requirements to get past our strict tasting panel. If one of the panel gives a score below 9/10 then we simply won’t offer the chocolate to our customers.

Longevity – We are immensely proud of our historic routes and in this fast moving, ever changing world, we take pride in our tradition and heritage. Our rose and violet creams are the same ones that William sold on that first day of opening, back in 1927. We have survived and prospered over the last 90 years and with the launch of our Ambleside store and an online service, we fully intend to be around for the next 100 years.

After all life is too short, so why settle for ordinary chocolate?

Visit Website



6-8 Main Street, ,

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Please note that we may share your email with the company to verify your order. 5 star review on 22nd June 2021
Helen Lord 5 star review on 16th June 2021
Julie Hamlett 5 star review on 16th June 2021
Julie Hamlett 5 star review on 10th June 2021
Amanda Towey 5 star review on 9th June 2021
Claire Heyes 5 star review on 7th May 2021
Pam Scott 5 star review on 7th April 2021
Helen Bond
Anonymous  // 01/01/2019
Once again, amazing service and delicious chocolates. My favourite chocolate gifts!
Posted 1 hour ago
Bought the hamper for our Dad for Fathers Day. He absolutely loved it. Thank you
Posted 3 hours ago
Extremely well packaged and excellent quality,as always.Thank you!
Posted 7 hours ago
Speedy and efficient service at a reasonable price
Posted 9 hours ago
Enjoyed ice cream chocolates very much. and gave the free gift to a friend Who also enjoyed them .
Posted 9 hours ago
Delicious, traditional, rose and violet creams. We've been disappointed recently with some other brands but the Friars' version is great!
Posted 1 day ago
I ordered milk chocolate covered Brazil nuts, these were a repeat order for my dad who loved them the first time. I also ordered milk and dark rum truffles for my husband, again he loved them. The order was for Father’s Day, the delivery was quick and well packaged.
Posted 1 day ago
Excellent product, nicely packed and quick delivery.
Posted 1 day ago
Amazing quality chocs , simply the best . Always 5 ⭐️
Posted 1 day ago
Was worth the money, and happily recieved, thank you
Posted 1 day ago
Delicious chocolates. I would have liked a prettier box.
Posted 1 day ago
My other half LOVES the coffee chocs I got from you. Beautifully packaged and super impressed with different layers of chocolate. It’s a strong 6 out of 5 stars from us :) 5 star review on 22nd June 2021
Posted 1 day ago
No fuss, good prices , lots of products to choose from and quick delivery
Posted 1 day ago
Just about the best "posh" vegan chocolates you can buy, in my opinion
Posted 1 day ago
My husband loved his father's day rum truffles thanks
Posted 1 day ago
Chocolates bought as a gift for friend who said they were asolutely delicious. Service from Friars was first class. Definitely a company to use again.
Posted 1 day ago
All good as usual
Posted 1 day ago
Beautiful handmade chocolates and handwritten message from Nickey! A really lovely touch and thoroughly pleased!
Posted 1 day ago
We were introduced to Friars by a friend. The chocolates are a proper treat and will now be our go-to gift - we’ll be happy receive them as well! Excellent prompt service.
Posted 1 day ago
Great first time purchase. Well packed and a very nice selection. Very pleased would purchase again. Thank you
Posted 1 day ago is rated 4.81 based on 9,170 reviews