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Friars.co.uk Reviews

4.8 Rating 15,244 Reviews
96 %
of reviewers recommend Friars.co.uk
4.8
Based on 15,244 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Friars.co.uk Reviews

About Friars.co.uk:

Welcome to Friars! As an independent family company for nearly 100 years, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,
CA12 5JD

Write Your review

Anonymous
Anonymous  // 01/01/2019
I've been using Friars for a few years for presents for my Mum who loves these chocolates. My last order was sadly damaged. Within minutes of emailing Friars, they had a new box on it's way, which arrived the next day. Outstanding service- Thank you
Helpful Report
Posted 1 hour ago
We got what we wanted and it arrived punctually. Super quality as usual.
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Posted 1 hour ago
Lovely chocolates , great selection , arrived promptly. Will buy again
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Posted 3 hours ago
Great service...a well packaged high quality product.
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Posted 6 hours ago
Brilliant service. Fantastic chocolates. It’s nice to treat yourself now and again.
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Posted 6 hours ago
Bought as advent calender presents they seem very happy and I've had no complaints
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Posted 7 hours ago
Super speedy service!! Beautiful presentation as always. Such a wonderful shop.
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Posted 10 hours ago
High-quality chocolate. Delicious in taste and at an affordable price. Perfect for gifting or to treat the family or yourself! Packaged securely to prevent damage and arrived on time. I love Friars and I am very pleased with their Customer Service. I am a repeat customer because my recipients and I love the chocolates. Thank you Friars x
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Posted 1 day ago
Exactly what I was looking for
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Posted 1 day ago
I'm currently part way through thr ginger collection and have a luxe box of rum truffles to look forward to. These chocolates (I've had both before) are excellent- no cloying, oversweet tastes here. Just subtle tastes that delight the palate. My sister sent me the night and day advent calendar - an absolute delight twice a day!
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Posted 1 day ago
Not tried yet but very expensive for such a small box.
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Posted 1 day ago
Excellent customer service. Resolved a small problems efficiently and professionally. Pleasant, patient and helpful. Thank you
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Posted 1 day ago
Happy with my chocolates for family members, even a vegan choice. They were well presented and will make lovely treats on Christmas day.
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Posted 1 day ago
Friars is a brilliant Company. Delighted with the products. Would highly recommend. Thank you and We Wish You A Very Merry Christmas and A Happy 2025 πŸŽ„πŸŽ…πŸ§‘β€πŸŽ„
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Posted 1 day ago
Fabulous chocolate with centres which are not too sweet or boring in presentation. Not common at all. All are trully fantastic in flavour and design. Can not find fault anything, taste is delicious, packageing dust right. Sent in the post with due consideration of the contents. Well packed andquickly dispatched to the customer. Great Service, thank you Friars Team.
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Posted 1 day ago
Received order in good time and well packaged but all Xmas gifts so can't rate products yet.
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Posted 1 day ago
This was an advent calendar gift so can't comment on taste.
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Posted 1 day ago
As always, a quick delivery and well packaged to avoid damage.
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Posted 1 day ago
Do not recommend, a real lack of rum and some of the chocolates had clearly been sitting on a shelf for far too long as their inners were dry and encrusted. Spend your money at Hotel Chocolat, a far superior product.
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Posted 1 day ago
I had never had friars chocolates before until I purchased some last month, they were beautifully decorated, most of what I ordered was for a Christmas gift for someone, but I did order a couple of little treats for myself, they tasted lovely I will definitely order again from friars.
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Posted 1 day ago
Friars.co.uk is rated 4.8 based on 15,244 reviews