Friars.co.uk Reviews

4.81 Rating 9,554 Reviews
95 %
of reviewers recommend Friars.co.uk
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.95 out of 5
Read Friars.co.uk Reviews

About Friars.co.uk:

It all started back in 1927 when William Long had the fabulous idea of opening a luxury chocolate shop in the picturesque town of Keswick, in the heart of the Lake District. He probably never dreamed it would still be in the same family nearly 100 years later.

In those early days the shop only opened during the summer months and it is believed William chose to winter in the Madeira sunshine. As you would expect the business has evolved in many ways since then, however certain principles remain since those early days.

Innovation – We were the first to make a prosecco truffle and then shortly after we followed with our fabulous gin truffle. More recently; although Easter eggs are synonymous with Easter, we decided to move away from the main stream and invented our famous hot cross bun truffle.

But all this only scratches the surface; we are also one of the first chocolate makers to start transitioning to 100% biodegrade packagingM as well as pioneering vegan milk and white chocolate...among other things.

Quality – Any new chocolate must meet certain requirements to get past our strict tasting panel. If one of the panel gives a score below 9/10 then we simply won’t offer the chocolate to our customers.

Longevity – We are immensely proud of our historic routes and in this fast moving, ever changing world, we take pride in our tradition and heritage. Our rose and violet creams are the same ones that William sold on that first day of opening, back in 1927. We have survived and prospered over the last 90 years and with the launch of our Ambleside store and an online service, we fully intend to be around for the next 100 years.

After all life is too short, so why settle for ordinary chocolate?

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,

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Anonymous
Anonymous  // 01/01/2019
Despatched fast. Quick delivery by Royal Mail. Excellent service and goods.
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Posted 1 day ago
The chocolate marzipan bars were EXTREMELY OVERPRICED!!
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Posted 1 day ago
Excellent postal service for this chocolate, and what excellent quality it was. We bought some on holiday (very expensive!) and decided to look on line when we got home. Not only did we find it, but at a fraction of the cost of the chocolate we bought on holiday in the UK! So enjoyed it.
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Posted 1 day ago
Great Service, I ordered a box pf dark chocolates and a white wine bundle which was delivered to a friend for her birthday, quick delivery and she loved the products! Will use again, many thanks 😊
Friars.co.uk 5 star review on 25th September 2021
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Posted 1 day ago
friars products are excellent and i have dealt with them many times. their delivery service and the way they package and parcel their goods is first class. I love everything about this store. melanie white
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Posted 2 days ago
All very good
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Posted 2 days ago
Smooth velvety high quality chocolate, lovely sharp cherry filling. Can’t get enough of them. Fast delivery and we’ll packaged. Excellent quality and a real treat for chocolate lovers.
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Posted 2 days ago
Very nice dairy free chocolate
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Posted 2 days ago
Ordering easy, purchases all packed securely & arrived when said.
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Posted 3 days ago
The chocolates were very well received, and tasted delicious! I even got to try a few! Always nice to support a family owned business, as well.
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Posted 3 days ago
Excellent chocolates, beautifully packaged and delivered quickly. Will I shop with Friars again? Yes, I think I definitely will.
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Posted 3 days ago
Great products, swiftly delivered. Always reliable.
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Posted 4 days ago
Excellent service from time of order to delivery and very well packaged.
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Posted 4 days ago
Ordered for my sons birthday. Good communication from Friars and fast delivery.
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Posted 4 days ago
Fantastic chocolate again. The best ever vegetarian coffee choccies for me and just as lovely Turkish delight for my vegan daughter. We love them so much, and so much better than "regular High Street" vegetarian chocolate - definitely the best we've tried.
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Posted 4 days ago
Great service, I ordered a last minute birthday present, estimated delivery date was the day of the birthday but it arrived the day before. Delicious vegan chocolates.
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Posted 4 days ago
The best chocolates in the world - dreamy centres and smoooooth chocolate coating with a delicious walnut on the top.
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Posted 5 days ago
Friars products are absolutely delicious and ar beautifully packaged too. Delivery is swift and communications are good. Highly recommended.
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Posted 5 days ago
Really nice chocolates. A perfect present for my Dad.
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Posted 5 days ago
Loved the Friars chocolates great taste would buy again
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Posted 5 days ago
Friars.co.uk is rated 4.81 based on 9,554 reviews