Friars.co.uk Reviews - Read 3,813 Genuine Customer Reviews | www.friars.co.uk

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Merchant Metrics


Shipping & Delivery
delivery methods	Postal Service, Courier
average delivery time	Next Day
on-time delivery	99%
accurate and undamaged orders	96%
Customer Service
communication channels	Email, Telephone, Live Chat
queries resolved in	Under an hour
customer service	4.94 out of 5

About Friars.co.uk:

Friars is a family business specialising in luxury chocolate and unique gifts. Since 1927 the business has evolved from a gift shop/cafe to a specialist chocolate and gift store.

Our online business was launched in 2010 and more recently we have opened a second ‘Ye Olde Friars’ high street store in Ambleside to support our flagship store in Keswick.

Our gifts are designed in house so you will not find them anywhere else. We want to make it easy for you to be original, so you can give gifts that taste and look amazing and will be remembered.

We love new products (perhaps because we get bored easily!), so every Valentines, Easter, Summer, Halloween and Christmas we launch a new range. It certainly keeps us entertained and hopefully our customers interested.

Write Your review

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“Totally brilliant, fast, friendly, personal service, rarity to find such quality throughout. Traditional quality, modern speed, money well spent”

Posted 5 hours ago

“Excellent service, great product and speedy delivery”

Posted 7 hours ago

“Quick and easy to use website, excellent quality of jelly beans... Soooo tasty!!”

Posted 9 hours ago

“Speedy delivery & such excellent packaging that a large choc figure arrived completely intact!”

Posted 10 hours ago

“Great Christmas gift, which I know will be enjoyed.”

Posted 11 hours ago

“Item as described. Nice to see glass bottle for gin not plastic. Item is Christmas gift. Only criticism is that boxes arrived bit crushed although contents OK.”

Posted 11 hours ago

“Quick delivery and arrived in very good condition . Excellent customer service who sorted out a small problem within 24 hrs .”

Posted 11 hours ago

“All the liqueurs and chocolates were bought as part of Christmas gifts. My order was dealt with promptly and it was delivered well packaged and quickly. An excellent service, Thank you”

Posted 12 hours ago

“I am contented as always.”

Posted 14 hours ago

“Placed an order for Christmas. Very quick and prompt service, Would recommend to family and friends.”

Posted 15 hours ago

“Quick delivery exquisite chocolates a real treat thank you will buy again”

Posted 16 hours ago

“Really pleaed with my candles and delivered really quickly, would definitely use Friars again”

Posted 16 hours ago

“Speedy delivery but this was most definitely not a hamper just a very small box. Very disappointed! !!”

Posted 16 hours ago

“Excellent service, delivered promptly, exactly what I wanted. Thanks”

Posted 17 hours ago

“Excellent service arrived quickly, and well packaged.”

Posted 17 hours ago

“Quick delivery, great quality product”

Posted 17 hours ago

“Really good service, fast delivery, well packaged, very happy with my purchase, thank you!”

Posted 17 hours ago

“Excellent service, fantastic product , very quick service.”

Posted 18 hours ago

“I have used Friars for quite a few years at festive time for my wife's favourite treat. Always and fantastic service. Great range off products ant good prices.”

Posted 18 hours ago

“Everything was great. Thank you”

Posted 19 hours ago

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Friars.co.uk is rated 4.79 based on 3,813 reviews