Friars.co.uk Reviews

Name: Friars.co.uk
Rating: 4.81

4.8 Rating 15,244 Reviews

96 %

of reviewers recommend Friars.co.uk

4.8

Based on 15,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Friars.co.uk:

Welcome to Friars! As an independent family company for nearly 100 years, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,
CA12 5JD

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Friars.co.uk 5 star review on 10th November 2024

Yvonne West

Friars.co.uk 5 star review on 25th June 2024

Anonymous

Friars.co.uk 5 star review on 19th June 2024

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Friars for a few years for presents for my Mum who loves these chocolates. My last order was sadly damaged. Within minutes of emailing Friars, they had a new box on it's way, which arrived the next day. Outstanding service- Thank you”

Helpful Report

Posted 1 hour ago

“We got what we wanted and it arrived punctually. Super quality as usual.”

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Posted 1 hour ago

“Lovely chocolates , great selection , arrived promptly. Will buy again”

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Posted 3 hours ago

“Great service...a well packaged high quality product.”

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Posted 6 hours ago

“Brilliant service. Fantastic chocolates. It’s nice to treat yourself now and again.”

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Posted 6 hours ago

“Bought as advent calender presents they seem very happy and I've had no complaints”

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Posted 7 hours ago

“Super speedy service!! Beautiful presentation as always. Such a wonderful shop.”

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Posted 10 hours ago

“High-quality chocolate. Delicious in taste and at an affordable price. Perfect for gifting or to treat the family or yourself! Packaged securely to prevent damage and arrived on time. I love Friars and I am very pleased with their Customer Service. I am a repeat customer because my recipients and I love the chocolates. Thank you Friars x”

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Posted 1 day ago

“Exactly what I was looking for”

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Posted 1 day ago

“I'm currently part way through thr ginger collection and have a luxe box of rum truffles to look forward to. These chocolates (I've had both before) are excellent- no cloying, oversweet tastes here. Just subtle tastes that delight the palate. My sister sent me the night and day advent calendar - an absolute delight twice a day!”

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Posted 1 day ago

“Not tried yet but very expensive for such a small box.”

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Posted 1 day ago

“Excellent customer service. Resolved a small problems efficiently and professionally. Pleasant, patient and helpful. Thank you”

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Posted 1 day ago

“Happy with my chocolates for family members, even a vegan choice. They were well presented and will make lovely treats on Christmas day.”

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Posted 1 day ago

“Friars is a brilliant Company. Delighted with the products. Would highly recommend. Thank you and We Wish You A Very Merry Christmas and A Happy 2025 🎄🎅🧑‍🎄”

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Posted 1 day ago

“Fabulous chocolate with centres which are not too sweet or boring in presentation. Not common at all. All are trully fantastic in flavour and design. Can not find fault anything, taste is delicious, packageing dust right. Sent in the post with due consideration of the contents. Well packed andquickly dispatched to the customer. Great Service, thank you Friars Team.”

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Posted 1 day ago

“Received order in good time and well packaged but all Xmas gifts so can't rate products yet.”

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Posted 1 day ago

“This was an advent calendar gift so can't comment on taste.”

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Posted 1 day ago

“As always, a quick delivery and well packaged to avoid damage.”

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Posted 1 day ago

“Do not recommend, a real lack of rum and some of the chocolates had clearly been sitting on a shelf for far too long as their inners were dry and encrusted. Spend your money at Hotel Chocolat, a far superior product.”

Helpful Report

Posted 1 day ago

“I had never had friars chocolates before until I purchased some last month, they were beautifully decorated, most of what I ordered was for a Christmas gift for someone, but I did order a couple of little treats for myself, they tasted lovely I will definitely order again from friars.”

Helpful Report

Posted 1 day ago

Friars.co.uk is rated 4.8 based on 15,244 reviews