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Friars.co.uk Reviews

4.80 Rating 1,659 Reviews
95% of reviewers recommend Friars.co.uk
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87.64%
1454 Reviews
7.84%
130 Reviews
2.59%
43 Reviews
1.02%
17 Reviews
0.90%
15 Reviews

About Friars.co.uk: Friars is a family business specialising in luxury chocolate and unique gifts. Since 1927 the business has evolved from a gift shop/cafe to a specialist chocolate and gift store.

Our online business was launched in 2010 and more recently we have opened a second ‘Ye Olde Friars’ high street store in Ambleside to support our flagship store in Keswick.

Our gifts are designed in house so you will not find them anywhere else. We want to make it easy for you to be original, so you can give gifts that taste and look amazing and will be remembered.

We love new products (perhaps because we get bored easily!), so every Valentines, Easter, Summer, Halloween and Christmas we launch a new range. It certainly keeps us entertained and hopefully our customers interested.

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Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
100%
on-time delivery
97%
accurate and undamaged orders
Customer Service
Email, Telephone
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Anonymous
Verified Buyer
"Excellent customer service thank you"
Helpful Report
Posted 55 minutes ago
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Anonymous
Verified Buyer
"I ordered my item 2 weeks ago and it still hasn’t come... not very reliable"
Helpful Report
Posted 2 hours ago
Anonymous
Verified Buyer
"Excellent choice and service."
Helpful Report
Posted 7 hours ago
Andrew Horn
Verified Buyer
"Brilliant service , chocolates yummy buy the chocolate tool kit every year for a friend every Christmas as a stocking filler , lovely thick chocolate no comparison to other chocolate tool kits that are much thinner and by far inferior chocolate very pleased."
Helpful Report
Posted 8 hours ago
Susan Totty
Verified Buyer
"Really quick delivery . Product as quoted .. still love this product 30 yrs on Thankyou"
Helpful Report
Posted 1 day ago
Michael Johnson
Verified Buyer
"Simply stunning"
Helpful Report
Posted 1 day ago
Diana Du Feu
Verified Buyer
"Arrived quickly. Beautifully packaged too. Thank you."
Helpful Report
Posted 1 day ago
Jackie Ward
Verified Buyer
"Ordered rose and violet creams for a friend’s birthday. Ordered on a Friday evening, paid for next day delivery even though I knew they obviously wouldn’t arrive on the Saturday. However, they were delivered Tuesday morning. Excellent service. The chocolates are delicious, my friend loved them and I tried one at her birthday celebrations. Will definitely be ordering again."
Helpful Report
Posted 1 day ago
Emily Coomes
Verified Buyer
"Very happy with the product, delivery time and personal message that come with the gifts. My brother and sister will love them"
Helpful Report
Posted 1 day ago
Kathleen Ponsonby
Verified Buyer
"These dark chocolate coffee chocolates are a present but if they are as delicious as your dark chocolate marzipan chocolates they will be wonderful."
Helpful Report
Posted 3 days ago
Angela Miller
Verified Buyer
"Brilliant"
Helpful Report
Posted 4 days ago
J Sparrow
Verified Buyer
"Excellent customer service can not recommend more highly I would not hesitate to recommend to anyone, the shop is lovely to if you ever visit Ambleside"
Helpful Report
Posted 4 days ago
Jane Shaw
Verified Buyer
"Very pleased with the efficient service and excellent quality of the chocolate! ..using them as favours for our pending wedding! Thank you!"
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
"Chocolates arrived on time in great condition. Perfect present"
Helpful Report
Posted 6 days ago
Trevor Leese
Verified Buyer
"Simple, straightforward ordering and speedy delivery of a well packed parcel."
Helpful Report
Posted 1 week ago
Robert Carr
Verified Buyer
"The delivery was quick, well packaged and well presented."
Helpful Report
Posted 1 week ago
Violet Marie Mills
Verified Buyer
"Excellent service. Easy website. My daughter was delighted with her gift delivered directly to her."
Helpful Report
Posted 1 week ago
Paddy Smith
Verified Buyer
"Quick delivery"
Helpful Report
Posted 1 week ago
Christine Foster
Verified Buyer
"Good prompt service well pleased chocolates are amazing ❤️"
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"I was looking for a fun gift for a friends husband has he has taken golf up after many years i saw the Lindt chocolate balls on your site. Just the thing for him. I was impressed with the speed that they came and the way they were packed was first class. The pricing perfect also. Thank you the gift was brilliant."
Helpful Report
Posted 1 week ago
Friars.co.uk is rated 4.80 based on 1,659 reviews
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