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Friars.co.uk Reviews

4.8 Rating 17,559 Reviews
95 %
of reviewers recommend Friars.co.uk
Read Friars.co.uk Reviews

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

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Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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Anonymous
Anonymous  // 01/01/2019
Excellent chocolates that are good value for money.
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Posted 4 months ago
Very disappointed not much taste at all to your chocolate itself and nearly all the flavours were not up to much eith thats why i am disappointed looked nice i ordered them for our Anaversersy to go with champagne what a waste of money
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Posted 4 months ago
Hello Kim, Thank you for sharing your thoughts with us. We're truly sorry to hear that the flavors didn't meet your expectations and that you found the chocolate lacking in taste. We strive to create delightful experiences, and it's disappointing to learn that we missed the mark for your special occasion. Your feedback is invaluable, and we will certainly take it into consideration as we continue to refine our offerings. We appreciate your honesty and hope to have the opportunity to serve you better in the future. Warm regards, Friars Customer Service
Posted 4 months ago
Loved them
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Posted 4 months ago
I thought I would try friars chocolates instead of hotel chocolates I thought hotel chocolates had a bit more variety of different flavours I would come back again for the flavours that hotel chocolates does not do the price are much dearer than hotel chocolates but I would come back again
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Posted 4 months ago
Lovely chocolate, packaging was good quality, delivered quickly
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Posted 4 months ago
The bestbever chocolates the flavours are amazing. The chocolate itself is ohhhhhh so morish. The only problem is having to share them with my husband who loves them as well 😃😃
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Posted 4 months ago
Really lovely chocolates
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Posted 4 months ago
Love these
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Posted 4 months ago
Fab,fab, fab. Well worth the price. Recommended.
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Posted 5 months ago
Great choice for everyone and special occasions I would buy again
Friars.co.uk 5 star review on 16th September 2025
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Posted 5 months ago
Hi Kathleen, Thank you for your fantastic review! We’re so pleased to hear that you find our offerings suitable for both everyday enjoyment and special occasions. Your support means the world to us, and we look forward to serving you again soon! Warm wishes, Friars Customer Service
Posted 5 months ago
My only objection was that I ordered the chocolates and forgot that they had to be delivered to a London address, so I immediately rang you and a lady rearranged the address. However, your packers were so efficient that she failed to divert the order in time. Never mind.
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Posted 5 months ago
Hello Lucy, Thank you for taking the time to share your experience with us. We're glad to hear that our team was prompt in handling your request, but we apologize for the oversight that prevented your order from being redirected in time. We appreciate your understanding and patience in this matter. Your feedback is important to us, and we'll use it to improve our processes. We hope to serve you better next time! Warm regards, Team Friars.co.uk
Posted 5 months ago
Delicious chocolates and fast delivery I will certainly buy again . Thankyou
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Posted 5 months ago
Hi Heulwen, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our chocolates and experienced fast delivery. Your satisfaction means so much to us, and we can’t wait to welcome you back for your next treat! Warm regards, Friars Customer service
Posted 5 months ago
Fabulous and very yummy
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Posted 5 months ago
Good quality liquor filled chocolates.
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Posted 5 months ago
Hi there, Thank you for your lovely review! We're thrilled to hear that you enjoyed our liquor-filled chocolates. We take great care in ensuring our products are of high quality, and it’s wonderful to know that it resonated with you. If you ever have more feedback or questions, please don’t hesitate to reach out. Best wishes, Team Friars.co.uk
Posted 5 months ago
Excelent quality, amazing flavour definitely will buy again .
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Posted 5 months ago
Lovely chocolates and helpful staff when I made a mistake on my order. It’s a shame the cheapest delivery is £3.95 as it does make it quite expensive.
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Posted 5 months ago
very pleased with the Marzipan logs a favourite of mine - toffee Vodca given as present so do not know whether it was good or not
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Posted 5 months ago
Hello Marjorie, Thank you so much for your feedback! We're delighted to hear that you are pleased with the Marzipan logs—one of our favorites too! We hope the Toffee Vodka gift was well-received and lived up to expectations. Best wishes, Friars Customer Service
Posted 5 months ago
Tasteless chocolate wont be buying them again
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Posted 5 months ago
Hi Patricia, Thank you for your honesty in sharing your experience. We're sorry to hear that the Strawberry chocolate didn’t meet your taste expectations. Your feedback is really valuable to us, and we will take it into consideration as we strive to improve our products. We appreciate the time you took to reach out, and we hope you'll give us another chance in the future. Warm regards, Team Friars.co.uk
Posted 5 months ago
Hello Patricia, Thank you for sharing your feedback with us. We're genuinely sorry to hear that you found the chocolate tasteless. It’s always our aim to provide a delightful experience, and we regret that we missed that mark for you. Your comments are valuable to us as we continuously work to improve our products. We hope to have the chance to serve you better in the future. Warm wishes, Friars Customer Service
Posted 4 months ago
For all who love Turkish Delight, and Pistashio do not hesitate to place an order. It is amazing, and very moreish. It is also well presented in a lovely wooden box. The perfect stocking filler.
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Posted 5 months ago
Products always come in nice packaging, and always taste very good.
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Posted 5 months ago
Friars.co.uk is rated 4.8 based on 17,559 reviews