French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,681 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction, great communication and order delivered as expected. Excellent range of products. Thank you for offering products that are unavailable in Scotland Magnifique!”

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Posted 6 years ago

“happy with service and goods the bottle water top were a bit push in but all still in one piece , thank you glad I can get the goods”

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Posted 6 years ago

“Super bien emballé, les produits sont maintenus dans un sac réfrigéré, rien à dire, ils ont simplement oublié un article qu’ils vont me rembourser donc parfait je recommande”

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Posted 6 years ago

“incomplete delivery Twice. todays one 2 out of 5 missing. Chicken legs double the price on the label at 4 Euros When you charge £7.10 each for one which was 2 days to expire .”

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Posted 6 years ago

“Love the products. Transaction and delivery were spot on”

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Posted 6 years ago

“Just like Mary Poppins "Practically perfect in every way!" I will be revisiting your site soon.”

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Posted 6 years ago

“Fast service and a great choice of French produce.”

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Posted 6 years ago

“Great products and service. Just disappointed by the non-compostable packaging. Any chance of changing the polystyrene to corn packaging?”

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Posted 6 years ago

“Good quality food.drinks were perfect. Very happy and would recommend even though prices are high, which I guess is to be expected.”

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Posted 6 years ago

“The website was very easy to navigate around. I was able to buy everything that I needed. It was nice to be able to find all the things that I buy when I am in France in the U.K. especially my shampoo.”

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Posted 6 years ago

“excellent products - but PLEASE use recyclable packaging rather than a huge amount of polystyrene chips!!”

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Posted 6 years ago

“First time using French Click and was very impressed. Good choice of products and easy ordering process. Efficient delivery and products were well packaged. Would recommend this site & i’ll be using it again.”

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Posted 6 years ago

“I ordered cheese. I knew I was taking a risk but I would have thought that the cheese would be placed in a cooling box or bag. I never received it due to the fact that it was leaking and the Dhl company could not deliver”

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Posted 6 years ago

“Delighted with all my goods but the order arrived 2 days late so the chilled items (cheese and gésiers) arrived in very soggy packaging.”

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Posted 6 years ago

“Excellent service and Boursault cheese arrived in excellent condition.”

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Posted 6 years ago

“Used for the first time, ordered three items - two packs of flour and some mustard. One of the flour bags had been ripped and Selotaped back together and the mustard was not as ordered. Pretty poor experience, sorry.”

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Posted 6 years ago

Hi Very sorry to heat this. We will investigate what has happened and be in touch to get this sorted. Kind regards, Matt French Click

Posted 6 years ago

“Easy to use website. Very quick delivery. Good selection.of French products”

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Posted 6 years ago

“Wonderful range of products. Just wish I lived nearer for fresh produce too. North east of Scotland prevents that! Customer service is excellent. Have just placed second order.”

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Posted 6 years ago

“All TOP. Nothing problem”

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Posted 6 years ago

“Excellent choice of products and excellent service”

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Posted 6 years ago

French Click is rated 4.6 based on 10,681 reviews