French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,681 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for the 1st time and received my order in a timely fashion and in tact. Great customer service cannot fault them. Will definitely use again. Thanks guys.”

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Posted 6 years ago

“French Click is just brilliant! Perfect for keeping the French way of life alive at home here in the UK. Hundreds of products, everything you could wish for and more for a Francophile like me. I hope you’ll always be there!”

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Posted 6 years ago

“Excellet products! Large selection of cakes..and promp delivery to Italy! Thankyou, Gianfranco”

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Posted 6 years ago

“Really thrilled with items I ordered. Only disappointed that I wasn't given a chance to replace missing item with another choice. Had I liked scent of missing shower gel, I was going to order the cologne to match next time. Will be a while now till I get another order together so that was a shame. As well as toiletries I ordered dried prunes & they're really delicious.”

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Posted 6 years ago

“Very useful site. Having spent many years trying to obtain my required item. I finally found here in UK. Good service.”

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Posted 6 years ago

“Excellent service, prompt and efficient.”

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Posted 6 years ago

“A first class service. Keep up the good work. I will recommend you any day.”

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Posted 6 years ago

“I have 2 items missing that I have paid for, but never arrived.”

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Posted 6 years ago

“Great company there courier system DPD any Royal Mail or a lot to be desired DPD delivered three bottles of lemonade out of 10 ordered and I was told the replacements would be made and sent by Royal mail only to find this morning when Royal mail delivered they said seven The postman mentioned that the box was damaged this was noted on the delivery note upon opening the box see the damage as pictures again we had three bottles damaged I think that French click should check their Delivery agents”

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Posted 6 years ago

“Great prompt customer service. Initial delivery damaged in transit. Quick phone call saw issued solved with no hassle and speedy refund for damaged item together with unrequested refund of postage.”

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Posted 6 years ago

“Lovely goods you cant get anywhere else. Great delivery. Reasonable dates on fresh food. I worry about the amount of plastic packaging which works well but has to go to landfill.”

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Posted 6 years ago

“The toothpaste I usually obtain from friends on visits to France was available although not the full range and I was delighted. Delivery was on time and was fairly quick”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I ordered my goods online and they came in 3 days well packaged and ready for use!”

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Posted 6 years ago

“Very helpful staff and good products, however, a bit overpriced. Not sure about ordering in the summer as my last order arrived barely cold with all the food packaging very soggy and collapsing. Planning to order once or twice a year when I am really craving French products...”

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Posted 6 years ago

“Most of order complete thank you”

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Posted 6 years ago

“Good range of products and efficient service. Only improvement would be if you could advise in advance of delivery any items out of stock”

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Posted 6 years ago

“This shop is a great little find. I love Guerande Salt from Brittany, although you won’t find it work in any grinder it has the most fantastic flavour, especially when used in the water when steaming vegetables and fish. Speedy delivery and well packed.”

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Posted 6 years ago

“Fast delivery, Good quality products.”

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Posted 6 years ago

“Super. Everything arrived safely and top notch quality”

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Posted 6 years ago

French Click is rated 4.6 based on 10,681 reviews