French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,681 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted to have found this site, offering many of our favourites from frequent holidays in France. Appreciated being kept informed of delivery process. Will ordervagain soon.”

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Posted 6 years ago

“All items delivered as ordered”

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Posted 6 years ago

“Product exactly as described. Good price and excellent service. Thank you.”

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Posted 6 years ago

“I visited French click out of curiosity, and I was amazed at the choices available, everything arrived safely and well wrapped. There was a lot of choice for delivery options including choices of couriers so I would recommend french click.”

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Posted 6 years ago

“Prompt delivery, on line searching found French Click to be only supplier of item required. Have been trying to obtain this product for ages will definitely be re-ordering.”

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Posted 6 years ago

“Fantastic "shop" - could spend an absolute fortune on great French goodies. Delivery was exactly when they said it would be and everything was packaged very well. Will definitely use French Click again.”

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Posted 6 years ago

“Good communication! Very friendly service. The best stuff :) Thank you so much!”

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Posted 6 years ago

“Delighted to find a supplier of my favourite French products.. Great range...great prices, great delivery and excellent communication. I can now continue making my favourite recipes...as well as enjoying the French treats, which so many UK suppliers and supermarkets are no longer carrying... I shall use this company again and have no hesitation in recommending them”

French Click 5 star review on 18th June 2019

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Posted 6 years ago

“I was out on the first day of delivery Thursday and wrote in saying where my package could be left the next day, Friday. It was not left but a card was left and it wasn't till today Monday that my parcel was available for me to collect from a store. Nothing wrong with the tea which I am enjoying at the moment”

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Posted 6 years ago

Hi Very sorry to hear about this. We will investigate with DPD local as it should have been delivered when they originally stated. Hope you are enjoying the tea anyway. Kind regards, Matt French Click

Posted 6 years ago

“Great range of products...well packaged and delivered on time”

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Posted 6 years ago

“If you are going to make DUCK PROSCIUTTO ... you want the biggest and best quality duck breasts you can get ... so that means France. Each breast is 400g ... twice the size I can find in the UK. Delivered when promised. Fantastic service.”

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Posted 6 years ago

“A excellent choice of foods.very pleasent customer service.my only Suggestion ,a greater selection of merguez sausages,with some top scale brands”

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Posted 6 years ago

“Food was delivered on time and perfect quality! Packed with care and the food is great. Will order from French Click again!”

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Posted 6 years ago

“I am very impressed with both the range of products available and the level of service received from French Click. The delivery service was superb and I will definitely be reordering soon. Thank you - great customer service is most welcome !!”

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Posted 6 years ago

“Part of late delivery everything is ok. Not bad packed as well, plenty of bubble wrap, which is make delivery more safe. Really high quality of products. Cheese just loved. After last holiday in France I’m looking for same Vinaigrette which I did bought in Marseille. I found them only on amazon ( but price was crazy) and online in French Click. Thank you. Definitely will buy again from them.”

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Posted 6 years ago

“Raclette cheese ordered, fabulous taste and quality. Arrived on time perfectly packed. Will definitely order from them again, thank you.”

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Posted 6 years ago

“Ordered some sauce, but they sent the smaller bottles instead. They offered to refund the difference, but seeing as it costs £10 minimum order and £5 delivery it's not right! Also the sauce was not the same type as I previously ordered. They fobbed me off saying it was the new version. We will see!”

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Posted 6 years ago

Hi Very sorry to hear that. This sounds like a picking mistake. We can offer free delivery on your next order and / or swap the item if it's not up to scratch. You can email sales@frenchclick.com with the order number when you place it and we'll sort it for you. Kind regards, Matt French Click

Posted 6 years ago

“Very good delivery : well packed and on time thank you!”

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Posted 6 years ago

“Was sent well packed and timely.”

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Posted 6 years ago

“Everything arrived promptly and safely packed, i used the bric pastry to make lamb pastillas yesterday, it was lovely, crisp and light. The T55 flour is excellent I’ve used it before. Not used the veal stock yet”

French Click 5 star review on 15th June 2019

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Posted 6 years ago

French Click is rated 4.6 based on 10,681 reviews