French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,906 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“items fine but packaging terrible. Way too much non recyclable packing”

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Posted 7 years ago

“Very Very pleased with the product ( hand wash) would really like a hand cream the same. Ordering and delivery excellent. Thank you.”

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Posted 7 years ago

“Hand delivered even earlier than expected. Perfect and I will return!”

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Posted 7 years ago

“Brilliant company with a great range of products reasonably priced allowing to find many French products that we miss since moving to the UK”

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Posted 7 years ago

“I'm so glad to have found this source of French goodies. Clear website, easy ordering and quick delivery. It will keep me going between trips to France!”

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Posted 7 years ago

“Your service is fine, however the packaging is shocking. Please look into more environmentally friendly options.”

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Posted 7 years ago

Hi We do try to be as environmentally friendly as possible for our service. All the boxes are made from recycled cardboard and can be recycled again. The bubble bags can also be recycled, need to check with the local council to see which channel they should go in. The flo-pak green loose fill we use is degradable and can be recycled in some areas. The Sorba Freeze can be re-used but unfortunately cannot be recycled at present. We are also trying to improve and use as sustainable packaging as possible. Kind regards, Matt French Click

Posted 7 years ago

“Having discovered the peppermint sirop in Spain, I was distraught when I struggled to find it in the UK. When I came across your company I was excited and when the goods arrived promptly and without worry I was over the moon!!!”

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Posted 7 years ago

“Excellent value, service and delivery from French Click I would prefer to be shopping in Carrefour Nice but this is a stress-free alternative”

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Posted 7 years ago

“Really pleased to find a company that sells my favourite French Biscuits. Excellent service and will use this company again”

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Posted 7 years ago

“Ordering was easy, huge selection of goods, delivery was on time and products well packed. Can’t ask for more, great service!! Thank you!”

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Posted 7 years ago

“We haven’t been on holiday to France this year and really missed some of their delicious products we used to bring home, I then found French Click and got them delivered to our home, it’s great that you can now buy French products here in England.”

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Posted 7 years ago

“Good product and fast delivery”

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Posted 7 years ago

“Arrived when requested, well packed and what was ordered.”

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Posted 7 years ago

“My goods arrived beautifully packaged with an ice pack which was still very cold! Thank you so much, I will be ordering from you again Emma Pierce Jersey”

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Posted 7 years ago

“Very good products delivered quickly”

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Posted 7 years ago

“Excellent service. Order arrived exactly at time stated.”

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Posted 7 years ago

“Brilliant products and great that they are available in uk. Speedy delivery and packaged well. Well done”

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Posted 7 years ago

“Order delivered Friday 10.5.2019 at 11.50 hours......by friendly driver Jack.. This was my first order I shall be ordering more in the future.”

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Posted 7 years ago

“Commande parfaitement livrée par un chauffeur très gentil. Par contre sur votre listing, le chocolat noir Cote d Or se vend à l unité alors que normalement il se vend par 3 !”

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Posted 7 years ago

“Coffee superb. Your service superb. However although I paid for Parcelforce24 my package went from London to Edinburgh and spent approx 10 hours there before travelling south to Chorley where it spent another 3 hours before travelling north to Preston and then on to the delivery van. I received it today approx 11:30.”

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Posted 7 years ago

French Click is rated 4.6 based on 10,906 reviews