French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,292 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel arrived on time and complete”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of French Click! We appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 9 months ago

“Great service and prompt delivery, packaged and chilled so in perfect condition on delivery. Would recommend”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your kind words and recommendation.

Posted 9 months ago

“Excellent service. Packaged brilliantly and was delivered very fast. Would definitely use again.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5 star rating and kind words about your experience with French Click! We are delighted to hear that you found our service excellent and that your order was packaged brilliantly and delivered quickly.

Posted 9 months ago

“Absolutely first rate company. Delighted with my purchase, went down amazingly well at a bbq. Many thanks will definitely be ordering again.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of French Click! We are thrilled to hear that you are delighted with your purchase and that it was a huge hit at your BBQ. Your kind words warm our hearts, and we sincerely appreciate your support. We look forward to serving you again soon. Merci beaucoup!

Posted 9 months ago

“Excellent service, quickly delivered as promised”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5 star rating of French Click! We truly appreciate your support and are thrilled to hear that you had such a positive experience. We take pride in delivering excellent service, and it warms our hearts to know that we successfully met your expectations. Thank you again for choosing French Click, and we look forward to serving you in the future!

Posted 9 months ago

“Grandmere coffee brings back so many happy memories - the smell, the taste…so wonderful to have real French coffee again. The best! Thanks French Click for sourcing and sending so quickly.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of French Click! We greatly appreciate your support and are thrilled to hear about the wonderful memories and sensations that our Grandmere coffee has brought back to you. We agree wholeheartedly that there's nothing quite like the smell and taste of real French coffee.

Posted 9 months ago

“Love ordering from here. Amazing selection and easy to collect or have delivered. The refund for the item that was out of stock on collection day was back the same day. Highly recommend.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of French Click! We truly appreciate your support and recommendation.

Posted 9 months ago

“Frenchclick offer a great choice of Fench products that we (French people) all know. It's a little bit of France here in the UK. I started buying there for French biscuits for the children, and I am a regular buyer of boudin noir and blanc, salsifis and particularly Savora! Plus, of course all sorts of other products. The service is excellent, just give them a call to divert or rearrange a delivery, modify an order, they are always happy to please. I have been in the UK for 27 years and it looks like my first order to Frenchclicks dates back to November 2011. Keep up the good work!”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of French Click! We appreciate your support and are thrilled to hear that you are enjoying our wide range of French products.

Posted 9 months ago

“Quick delivery, great selection, and even better customer service. 10/10 would recommend!!”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of French Click! We truly appreciate your kind words and recommendation. We are delighted to know that you found our delivery quick, selection great, and customer service exceptional. It is customers like you who motivate us to keep providing the best experience possible. Thank you again for your support, and we hope to serve you again soon!

Posted 9 months ago

“Good range of products at excellent prices with regular deals”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star rating of French Click! We truly appreciate your kind words and positive feedback.

Posted 9 months ago

“Great products and great service. Love it!”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star rating and continuous support of French Click! We truly appreciate your loyalty.

Posted 9 months ago

“Happy to find my fav French products!! Ordering and delivery: quick & efficient.”

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star rating. We're delighted you found you favourite French products and everything worked as it should do.

Posted 9 months ago

“Great service et parfait”

Helpful Report

Posted 9 months ago

Merci infiniment pour votre avis élogieux et votre notation de 5 étoiles pour French Click ! Nous sommes ravis d'apprendre que vous avez apprécié notre service et que tout était parfait pour vous. Votre satisfaction est notre priorité absolue et nous sommes ravis de savoir que nous avons pu répondre à vos attentes. Merci encore d'avoir choisi French Click, et nous espérons avoir le plaisir de vous servir à nouveau dans un proche avenir !

Posted 9 months ago

“it was a delight to find a source for an old favourite I had lost touch with.”

Helpful Report

Posted 9 months ago

Thank you so much for giving French Click a 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our services.

Posted 9 months ago

“I saw Frenchclick by chance on Facebook and was wondering if it wasn’t a scam. My daughter checked the reviews and said it isn’t a scam. So, we immediately made an order. Few days after, we were called and told , our order was ready for collection as we did choose collection option.”

Helpful Report

Posted 9 months ago

Thank you so much, Hope, for sharing your wonderful experience with French Click and giving us a 5-star rating! We are delighted to hear that you found us on Facebook and everything worked well.

Posted 9 months ago

“Great customer service. Not their fault (in my opinon) that their delivery company let them down but they still did everything they could to make uo for it. They're a great company and when I have the money to order from them again I definitely will.”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of French Click! We truly appreciate your kind words and support. We're glad to hear that you were satisfied with our customer service.

Posted 9 months ago

“I'm french and been living in the UK for about 30 years and miss many french products like proper mayonnaise or condenced milk. I placed an order recently and I received it perfectly within a week. I will definitely order more.”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star rating of French Click! We appreciate your support and are thrilled to hear that you had a fantastic experience with us.

Posted 9 months ago

“The service from French Click is extremely good. Delivery was quick (and free). There’s a huge range of products available and the prices are very reasonable.”

Helpful Report

Posted 10 months ago

Thank you so much for your outstanding 5-star rating of French Click! We truly appreciate your support and are delighted to hear that you had a wonderful experience with our service.

Posted 9 months ago

“great service speedy delivery perfect product”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful 5-star rating of French Click! We are thrilled to hear that you had a great experience with us. Our team works hard to provide great service, speedy delivery, and perfect products to all our valued customers. Your kind words are truly appreciated. We look forward to serving you again in the future. Thank you for choosing French Click!

Posted 9 months ago

“Fantastic! All the ambient produce arrived perfectly chilled and the produce was all packed really well. I am so pleased to be able to order these items in the UK”

Helpful Report

Posted 10 months ago

Thank you so much for giving French Click a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us.

Posted 10 months ago

French Click is rated 4.7 based on 10,292 reviews