French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,620 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,620 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you French Click for my delivery of goodies I can't buy here in the UK. Will be ordering again no doubt.....lovely choice of yummy food and my favourite French toiletries.”

Helpful Report

Posted 10 months ago

Merci beaucoup for your fantastic review! We're so happy to hear that you loved your delivery of special goodies that remind you of France. It’s wonderful to know that our selection of yummy food and French toiletries made your day brighter! We can’t wait to help you with your next order. À bientôt! 🥖✨

Posted 9 months ago

“Super company, swift dispatch and delivery, excellent price for items I bought. Highly recommend shopping here for beloved French produce. Bought chocolate adored by partner and made them very happy.”

Helpful Report

Posted 10 months ago

Merci beaucoup for your glowing 5-star review! We're delighted to hear that you enjoyed our swift service and found excellent prices on our French produce. It's wonderful that the chocolate brought happiness to your partner – that's exactly what we aim for! Your recommendation means a lot to us, and we can't wait to welcome you back for more delightful treats soon! 🍫💕

Posted 10 months ago

“Excellent service and a wonderful range of French products. In the very odd time that I have had a problem it was solved very quickly and easily. Great products and great service!”

Helpful Report

Posted 10 months ago

Merci beaucoup for your excellent 5-star review, Andrew! We're thrilled to hear that you appreciate our service and range of French products. It's our pleasure to resolve any issues quickly for our valued customers. Your kind words mean so much to us, and we can't wait to delight you with more great products in the future! 😊

Posted 10 months ago

“I recently placed an order for Pujet olive oil. Very efficient service and speedy delivery.”

Helpful Report

Posted 10 months ago

Merci beaucoup for your fantastic 5-star review! We're so pleased to hear that you had an efficient experience and speedy delivery with your order of Pujet olive oil. Your satisfaction is our priority, and we look forward to bringing you more of our delicious products in the future! 🫒✨

Posted 10 months ago

“Only place I could find this product unless in France. Quick delivery, well packaged”

Helpful Report

Posted 10 months ago

Merci beaucoup for your wonderful 5-star review! We're so pleased to hear that you found our product and that the delivery was quick and well-packaged. Your satisfaction means the world to us, and we look forward to serving you again soon! 😊

Posted 10 months ago

“Recently bought 2 x Papillon Roquefort AOC (Quart Pain) 750g for a cheese and wine party. One arrived damaged during transit. No quibbling about a replacement and it arrived in time for the party! By the way, forget Papillon Red, Societe or supermarket own brand Roquefort. Papillon Black is in a class of its own, totally stunning. Thank you, French Click”

Helpful Report

Posted 10 months ago

Merci beaucoup for your amazing 5-star review! We’re so delighted that the replacement arrived just in time for your cheese and wine party. We're thrilled to hear that you enjoyed the Papillon Black—it really is extraordinary! Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! 🧀🍷

Posted 10 months ago

“Great service, good quality food.”

Helpful Report

Posted 10 months ago

Merci beaucoup for your fantastic 5-star review! We’re delighted to hear you enjoyed our service and found the food to be of great quality. Your satisfaction is incredibly important to us, and we can’t wait to serve you again soon! 😊

Posted 10 months ago

“Good value for money, quick delivery”

Helpful Report

Posted 10 months ago

Merci beaucoup for your fantastic 5-star review! We're thrilled to hear that you found our offerings to be great value for money and that your delivery was quick. Your satisfaction is our top priority, and we look forward to serving you again soon! 😊

Posted 10 months ago

“Very happy. Got what I wanted. Reasonable price. No delivery issues. Will get again”

Helpful Report

Posted 10 months ago

Merci beaucoup for the amazing 5-star review! We're thrilled to hear you found what you wanted at a reasonable price and that your delivery experience was smooth. Your satisfaction is our top priority, and we can't wait to serve you again! 😊

Posted 10 months ago

“Such a wide range on the products available, it’s like being in France! Efficient delivery, very happy customer 😀 Merci French Click”

Helpful Report

Posted 10 months ago

Merci beaucoup for the wonderful 5-star review! We're so glad to hear that you enjoyed our wide range of products and felt transported to France. It's fantastic to know that you had an efficient delivery experience. Your happiness means the world to us, and we can't wait to welcome you back for more French delights! 😊

Posted 10 months ago

“I have had a truly excellent experience with this company and their customer service is flawless”

Helpful Report

Posted 10 months ago

Thank you for the wonderful 5-star review! We're absolutely thrilled to hear you had an excellent experience with us and that our customer service met your expectations. Your kind words inspire us to continue delivering the best. We look forward to serving you again soon!

Posted 10 months ago

“Good choice of quality products and great customer service.”

Helpful Report

Posted 10 months ago

Thank you so much for the fantastic 5-star review! We're thrilled to hear you enjoyed our selection of quality products and that you experienced great customer service. Your support is invaluable to us, and we look forward to serving you again soon!

Posted 10 months ago

“Great products, delivered without any fuss”

Helpful Report

Posted 10 months ago

Thank you for the amazing 5-star review! We're delighted to hear you loved our products and that they were delivered without any fuss. Your satisfaction is our priority, and we can't wait to assist you again in the future!

Posted 10 months ago

“Great delivery time! Highly recommed.”

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Posted 10 months ago

Thank you for the fantastic 5-star review! We're so pleased to hear you appreciated our delivery time. Your recommendation means a lot to us, and we can't wait to serve you again in the future!

Posted 10 months ago

“Great service and price! Used to send Suchard and Cote d'Or goodies to mt mother for Mother's Day and all worked perfectly.”

Helpful Report

Posted 10 months ago

Thank you for your wonderful 5-star review! We're delighted to hear that everything went perfectly for your Mother's Day gifts. Your appreciation for our service and prices means a lot to us. We hope to assist you again in the future!

Posted 10 months ago

“Great to find a supplier for these little treats which came within 3 days of ordering. Very reasonable delivery charge.”

Helpful Report

Posted 10 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found us and that your little treats arrived so quickly. We appreciate your recognition of our delivery charges as well. We look forward to serving you again soon!

Posted 10 months ago

“Speedy delivery and great products. Have used multiple times and definitely would use again”

Helpful Report

Posted 10 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced speedy delivery and enjoyed our products. Your continued support means so much to us, and we look forward to serving you again soon!

Posted 10 months ago

“Very easy to order on web page, great price, delivered sooner than expected. Very happy with my purchase.”

Helpful Report

Posted 10 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you found it easy to order and that your delivery arrived sooner than expected. Your happiness with your purchase means the world to us, and we can't wait to serve you again soon!

Posted 10 months ago

“I ordered the mustard and it arrived promptly.”

Helpful Report

Posted 10 months ago

Thank you for your fantastic 5-star review! We're so glad to hear that your mustard arrived promptly. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again soon!

Posted 10 months ago

“I recently ordered some Lemon Syrup which arrived on time. The process was simple and straightforward. Thank you French Click”

Helpful Report

Posted 10 months ago

Thank you for your fantastic 5-star review! We're delighted that your Lemon Syrup arrived on time and that the ordering process was simple for you. Your feedback truly warms our hearts, and we can't wait to assist you again in the future!

Posted 10 months ago

French Click is rated 4.6 based on 10,620 reviews