French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,345 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totaly disapointed, I order 4 times and each time there are problems : damaged product, missing product, delay in delivery and worse invoiced missing product. After calling them I sent a email asking a refund for missing product but they simply ignore me. Never again!!!”

Helpful Report

Posted 11 years ago

“I ordered 30 packs of water,order accepted,delivery day booked...only to receive an email the day after to say that it was too much and they had to deliver me three times because of the water.The order should have never been accepted in the first place and on top of that,you have to take the day off because you can be delivered anytime between 9 to 5.Taking 3 days off for a food delivery is ludicrous.Anyway,cancelled the order,got what I wanted from another company,free delivery and guess what,I had a time slot and they managed to fit the water in a car.”

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Posted 11 years ago

“Up to now I havent received my order yet.”

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Posted 11 years ago

“Still waiting for delivery. Scheduled before 12:30 now 18:30 and not arrived.”

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Posted 11 years ago

“I would like to write a review on my order but I cannot as it has not been delivered yet and it should have been delivered on Wednesday!”

Helpful Report

Posted 11 years ago

French Click is rated 4.6 based on 10,345 reviews