French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the experience we had purchasing goods from French Click. Will certainly use this service in the future.”

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Posted 8 years ago

“Efficient service and delivery”

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Posted 8 years ago

“Great choice will certainly use again my only criticism is the postage is a little high so cannot use as much as I would like”

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Posted 8 years ago

“Simple and clear ordering.Was sent an e-mail saying that delivery would be earlier than I had originally asked for which would have been inconvenient but I was at home when the item actually arrived at the specified time.The box was well packed and I was happy with the whole experience.Shall order again.”

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Posted 8 years ago

“The goods were well wrapped and in good condition. The ice pack had melted and the carton was a bit damp. One fromage blanc outer pot had cracked. But everything was perfectly alright. I would definitely not wish for you to discontinue mailing the fromage blanc because of this.”

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Posted 8 years ago

“I know I might be fussy but ever since I washed up with the sponex gratounet sponges I have never found anything like them....as i can't buy them in london (??) I found this good website that does them! i guess its cheaper than going to france to get them!”

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Posted 8 years ago

“Very good ,very fast Delivery,really french product!!!!! Sometime the yaourt come little bite broken , sometime also the date are not so far ,so you need eat in the weeks for fews yaourt,and butter ,but its ok .... Thank you xx”

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Posted 9 years ago

“Excellent choice and cheaper than taking a ferry!”

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Posted 9 years ago

“It's good but not for all the products because some of them are forbidden in USA.”

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Posted 9 years ago

“- Products are good, as described on website - Packaging was really good, products were well protected against bumps - Notice by text message came too late for me to get it (got message at 10, while order was delivered at 10:30). Had to pick it up at the post office the next day.”

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Posted 9 years ago

“I don't know why so much is charged for postage (I don't think that such specific delivery time slots and really required), and even though this is a UK firm the delivery time is quite long. On the plus side, all was delivered as ordered and in good condition. If you have the patience, it's worth the wait.”

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Posted 9 years ago

“This is my first order and it came through on time, good quality and well packaged. I missed the first delivery but it came the next day. I would like the opportunity to choose either a morning or afternoon delivery so as not to imprison me for the whole day.”

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Posted 9 years ago

“Quick delivery, meat was good but.not as good as expected”

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Posted 9 years ago

“have not yet used the items seems ok!”

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Posted 9 years ago

“First time I ordered something. Everything worked well. The chocolates have just arrived (on time) :-) However, I think the checkout service on the website could be streamlined a bit as it was a bit confusing.”

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Posted 9 years ago

“Product as ordered was delivered in good time. This supplier is new to me - but the product isn't! I'm sure it will be just great - cant do much wrong with Confit De Canard. We will enjoy the flavour!”

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Posted 9 years ago

“Please provide information on the packaging. I have emailed to ask if the packaging it came In is compostable?”

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Posted 9 years ago

“Speedy and well packaged. Great to be able to get some french products I have run out of. Won't be able to re-stock personally until July. Would like to see a fuller selection of coffees.”

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Posted 9 years ago

“The items were very well packaged and arrived on time.”

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Posted 9 years ago

“Good quality fresh food was chill-packed and arrived in excellent condition. Biscuits arrived in perfect condition. Everything ordered was correctly and promptly delivered.”

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Posted 9 years ago

French Click is rated 4.7 based on 10,295 reviews