French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,399 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,399 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am only interested in goods I cannot find in my area, so I ordered accordingly.”

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Posted 9 years ago

“Unable to source these Carte Noir dosettes, other than here. Found UK postage expensive but otherwise good service and prompt arrival.”

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Posted 9 years ago

“Helpful product advice when I called them. Good prompt delivery at a time to suit me.”

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Posted 9 years ago

“This is the only place I could get Panzani Capellini in this country.”

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Posted 9 years ago

“Goods arrived on time and is in good qualitity.”

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Posted 9 years ago

“Delighted to buy the French products I normally buy in my home town in France, good service, delivery on time but pricey”

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Posted 9 years ago

“Prompt delivery, well packaged, and excellent cheese. Only problem is that it is all gone! Will try some different chesses with you shortly.”

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Posted 9 years ago

“Easy to order, paid by Paypal, order came on the day I booked. Good service.”

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Posted 9 years ago

“I found exactly what I was looking for and not living near any shops that stock what I was looking for it was great to find them all in one place. My only complaint - otherwise I would have given five stars - is that the P&P is quite high for small orders.”

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Posted 9 years ago

“Exactly as ordered, well packed, on time. djc”

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Posted 9 years ago

“good efficient service. reasonably priced products I can't easily get in UK”

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Posted 9 years ago

“Very quick delivery and reasonable prices.”

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Posted 9 years ago

“I have been looking for duck confit in the shops for a long time since TESCO had stopped stocking it and although so far I have not opened your product I am pleased to be able to buy it via the internet.”

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Posted 9 years ago

“First time I have ordered, very good, delivery was quick too, will use again. Thanks”

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Posted 9 years ago

“An absolutely fantastic range of all your favourite foods from France. The only thing stopping me from describing it as perfect is that it is internet only; I did an order for my 73 year old mother who isn't internet literate, but if she was able to order by phone (ideally via a catalogue) then I suspect she would use you every week. That aside, huge range of products, prompt delivery, great website.”

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Posted 9 years ago

“I wanted some French shower gels that are impossible to find in the UK (until now...) Le Petit Marseillais shower stuff is just incredible. Anyway, these guys stock them all, are cheaper than getting the ferry to Calais, and were very fast in delivery. Thank you.”

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Posted 9 years ago

“Excellent. The sausages were not quite as nice as the ones we always bought in France. Hence a 4 star was given but overall very satisfied with Frenchclick! Shall order again.”

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Posted 9 years ago

“Received 1st delivery - however, one item had been incorrectly picked (wrong size of product). Contacted the company and replacement of original item sent out without quibble. Very good service.”

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Posted 9 years ago

“Loved the products we had enjoyed so much whilst in France - shame one was substituted as this was a favourite we wished to try again.”

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Posted 9 years ago

“Good service and delivery only downside i would say is that certain products as way too overpriced.”

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Posted 9 years ago

French Click is rated 4.6 based on 10,399 reviews