French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,682 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so glad to have found this source of French goodies. Clear website, easy ordering and quick delivery. It will keep me going between trips to France!”

Helpful Report

Posted 6 years ago

“Your service is fine, however the packaging is shocking. Please look into more environmentally friendly options.”

Helpful Report

Posted 6 years ago

Hi We do try to be as environmentally friendly as possible for our service. All the boxes are made from recycled cardboard and can be recycled again. The bubble bags can also be recycled, need to check with the local council to see which channel they should go in. The flo-pak green loose fill we use is degradable and can be recycled in some areas. The Sorba Freeze can be re-used but unfortunately cannot be recycled at present. We are also trying to improve and use as sustainable packaging as possible. Kind regards, Matt French Click

Posted 6 years ago

“Having discovered the peppermint sirop in Spain, I was distraught when I struggled to find it in the UK. When I came across your company I was excited and when the goods arrived promptly and without worry I was over the moon!!!”

Helpful Report

Posted 6 years ago

“Excellent value, service and delivery from French Click I would prefer to be shopping in Carrefour Nice but this is a stress-free alternative”

Helpful Report

Posted 6 years ago

“Really pleased to find a company that sells my favourite French Biscuits. Excellent service and will use this company again”

Helpful Report

Posted 6 years ago

“Ordering was easy, huge selection of goods, delivery was on time and products well packed. Can’t ask for more, great service!! Thank you!”

Helpful Report

Posted 6 years ago

“We haven’t been on holiday to France this year and really missed some of their delicious products we used to bring home, I then found French Click and got them delivered to our home, it’s great that you can now buy French products here in England.”

Helpful Report

Posted 6 years ago

“Good product and fast delivery”

Helpful Report

Posted 6 years ago

“Arrived when requested, well packed and what was ordered.”

Helpful Report

Posted 6 years ago

“My goods arrived beautifully packaged with an ice pack which was still very cold! Thank you so much, I will be ordering from you again Emma Pierce Jersey”

Helpful Report

Posted 6 years ago

“Very good products delivered quickly”

Helpful Report

Posted 6 years ago

“Excellent service. Order arrived exactly at time stated.”

Helpful Report

Posted 6 years ago

“Brilliant products and great that they are available in uk. Speedy delivery and packaged well. Well done”

Helpful Report

Posted 6 years ago

“Order delivered Friday 10.5.2019 at 11.50 hours......by friendly driver Jack.. This was my first order I shall be ordering more in the future.”

Helpful Report

Posted 6 years ago

“Commande parfaitement livrée par un chauffeur très gentil. Par contre sur votre listing, le chocolat noir Cote d Or se vend à l unité alors que normalement il se vend par 3 !”

Helpful Report

Posted 6 years ago

“Coffee superb. Your service superb. However although I paid for Parcelforce24 my package went from London to Edinburgh and spent approx 10 hours there before travelling south to Chorley where it spent another 3 hours before travelling north to Preston and then on to the delivery van. I received it today approx 11:30.”

Helpful Report

Posted 6 years ago

“Found French Click when searching for a product I had previously bought in France and wanted to source in the UK. Easy to use website, efficient service - product delivered on the specified day - reasonable prices. Recommend. Will definitely use again!”

Helpful Report

Posted 6 years ago

“Great service, goods were delivered on time and were reasonably priced. Will definitely use again.”

Helpful Report

Posted 6 years ago

“Excellent service, parcel arrived swiftly and customer service is great.”

Helpful Report

Posted 6 years ago

“Great and reliable. A bit expensive buy good for products you cannot find in the UK”

Helpful Report

Posted 6 years ago

French Click is rated 4.6 based on 10,682 reviews