French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,888 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and all item came as ordered . Only one think , package was all wet as ice melted inside , items also little bit wet but nothing was condemned”

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Posted 7 years ago

“I love this side, all best French products at hand, excellent service, great value of money, fast delivery, very carefully packed parcel with no damage.”

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Posted 7 years ago

“Great service, will use again!”

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Posted 7 years ago

“Fast delivery. Great web site. Love the Cadum Donge soap. So happy I can get it in UK.”

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Posted 7 years ago

“This is the second time I have purchased items from French Click and I am very impressed with the standard of service. My order arrived on time, was beautifully packed and the sausages tasted great. Well done French Click I will be repeating my order in due course.”

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Posted 7 years ago

“Good service and delivery right on the time given.”

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Posted 7 years ago

“Excellent service & prices that were cheaper than Asda across the road (if you could buy this excellent coffee in there).”

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Posted 7 years ago

“Ordered for the 1st time and received my order in a timely fashion and in tact. Great customer service cannot fault them. Will definitely use again. Thanks guys.”

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Posted 7 years ago

“French Click is just brilliant! Perfect for keeping the French way of life alive at home here in the UK. Hundreds of products, everything you could wish for and more for a Francophile like me. I hope you’ll always be there!”

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Posted 7 years ago

“Excellet products! Large selection of cakes..and promp delivery to Italy! Thankyou, Gianfranco”

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Posted 7 years ago

“Really thrilled with items I ordered. Only disappointed that I wasn't given a chance to replace missing item with another choice. Had I liked scent of missing shower gel, I was going to order the cologne to match next time. Will be a while now till I get another order together so that was a shame. As well as toiletries I ordered dried prunes & they're really delicious.”

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Posted 7 years ago

“Very useful site. Having spent many years trying to obtain my required item. I finally found here in UK. Good service.”

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Posted 7 years ago

“Excellent service, prompt and efficient.”

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Posted 7 years ago

“A first class service. Keep up the good work. I will recommend you any day.”

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Posted 7 years ago

“I have 2 items missing that I have paid for, but never arrived.”

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Posted 7 years ago

“Great company there courier system DPD any Royal Mail or a lot to be desired DPD delivered three bottles of lemonade out of 10 ordered and I was told the replacements would be made and sent by Royal mail only to find this morning when Royal mail delivered they said seven The postman mentioned that the box was damaged this was noted on the delivery note upon opening the box see the damage as pictures again we had three bottles damaged I think that French click should check their Delivery agents”

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Posted 7 years ago

“Great prompt customer service. Initial delivery damaged in transit. Quick phone call saw issued solved with no hassle and speedy refund for damaged item together with unrequested refund of postage.”

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Posted 7 years ago

“Lovely goods you cant get anywhere else. Great delivery. Reasonable dates on fresh food. I worry about the amount of plastic packaging which works well but has to go to landfill.”

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Posted 7 years ago

“The toothpaste I usually obtain from friends on visits to France was available although not the full range and I was delighted. Delivery was on time and was fairly quick”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

French Click is rated 4.6 based on 10,888 reviews