French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,907 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery, informed at all times. Packing excellent with small freezer blocks included to keep my chilled items cool. Will DEFINITELY be ordering from them again.”

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Posted 7 years ago

“Excellent just what I wanted.”

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Posted 7 years ago

“Very impressed with the service from beginning to end. I shall certainly use French lick again & again. Tip top.”

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Posted 7 years ago

“Fantastic range of products available. Will definitely use French click again, Gteat service, fast reliable delivery and wonderful cheese! Thank you.”

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Posted 7 years ago

“Got the brand of coffee I wanted and delivered very quickly Thank you.”

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Posted 7 years ago

“They have some products which are very hard to obtain elsewhere. I have also just had some really first-class customer service in sorting out a small problem with a delivery.”

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Posted 7 years ago

“Excellent delivery service and delicious Andouillettes”

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Posted 7 years ago

“Good service good delivery fantastic selection. Thanks all”

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Posted 7 years ago

“Excellent good service and I lived in France for 10 years and it’s good to know that I can get stuff I used to have”

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Posted 7 years ago

“Good service quick delivery”

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Posted 7 years ago

“Items arrived quickly and were well wrapped.”

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Posted 7 years ago

“Website needs updating otherwise good service”

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Posted 7 years ago

“Fantastic service and brilliant hard to find products. Very glad I found French Click! Thank you!”

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Posted 7 years ago

“Well packaged, good shipping time, the best way for me to get the tea I'm obsessed with. Will definitely use the site regularly”

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Posted 7 years ago

“Shopping is good however price is high, I would love to see supermarket branded product at a cheaper price, like É-Leclerc own brand is very good and cheaper. Delivery was late by one day otherwise everything was ok”

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Posted 7 years ago

“Excellent service . Thank you .”

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Posted 7 years ago

“Encore une fois love my petit pois.Where else am I going to get them except French Click ? Vive les petit pois”

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Posted 7 years ago

“While most of the products arrived and were of good quality, the delivery arrived at quarter to midnight (should have arrived between 18:00-22:00) and we had not been called to inform us of any delays. We had waited in especially for the delivery. No numbers were provided with the order to allow us to contact the office after 5. One of our items was out of stock and we had to wait for payment before we knew of a refund would be issued as this was not set out in the FAQs. Other items were of good quality and we thoroughly enjoyed them. There is a good choice on the website and it allows you to pick from several options.”

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Posted 7 years ago

“Great service, was lovely to buy all the lovely food we love so much without the additional cost of a Eurotunnel ticket. One item was out of stock but received a refund before the package arrived. Perfectly packaged with ice packs wrapped around the chilled produce which was still frozen when arrived. Great service! I will use again.”

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Posted 7 years ago

“Been buying these giant kinder eggs for quite a few years now, and still buying them now for my 30 year old son!! Always good purchase and delivery, very well packaged”

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Posted 7 years ago

French Click is rated 4.6 based on 10,907 reviews