French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,916 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 20th October 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products Fantastic customer service with a personal touch. I will definitely buy again from them”

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Posted 7 years ago

“Good, authentic French products, delivered as promised by Parcel Force. Maybe you should charge London customers a small amount for delivery and reduce charges for rest of UK?”

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Posted 7 years ago

“Excellent packaging and prompt delivery.”

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Posted 7 years ago

“There were repeated delays in filling and dispatching the order.”

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Posted 7 years ago

Hi Very sorry about this. We had a stock problem with the Leroux Chicoree which took about a week to resolve and us get more. We will be looking at the cause of it to make sure it doesn't happen again. Kind regards, Matt French Click

Posted 7 years ago

“got exactly what I wanted, very happy”

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Posted 7 years ago

“Delivery was as booked. Packing was perfect; very secure. Items were exactly as expected, although I was missing one item. I would use them again.”

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Posted 7 years ago

“My order was easy to make online and the choice of delivery dates and methods was good. I could order items I have not otherwise found available in the UK. The delivery came on time on the expected day. everything was very well protected for travel. The fridge items - butter and cheese - came with sizeable frozen gel packs which were still part frozen on arrival. I am very pleased with all aspects, would recommend and order again.”

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Posted 7 years ago

“Great to be able to get favourite French items online.”

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Posted 7 years ago

“Nice and quality products. Prompt delivery very professional delivery men. Reasonable prices. Love it.”

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Posted 7 years ago

“This was the first time I have used French Click and product easy to order and delivery was made at given time. Would recommend French Click and will definitely be ordering from them on a regular basis.”

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Posted 8 years ago

“Excellent service, I will certainly use French Click again”

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Posted 8 years ago

“everything delivered as ordered will use again in future”

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Posted 8 years ago

“All items were in good condition. However, the artichokes were old and therefore a large number of the leaves were brown and dry.”

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Posted 8 years ago

Hi Sorry to hear this. Please contact us at sales@frenchclick.com with your order number and we can refund or replace them. This is likely a stock rotation error, we will investigate. Kind regards Matt French Click

Posted 8 years ago

“Fantastic French food without the long journey over to France ... always delivered promptly and well packaged ... great website easy to use.”

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Posted 8 years ago

“I am a repeat customer, having bought Duck Confit from them for a number of years. I like the convenience of being able to choose my delivery date before I place the order. I do not like the polystyrene beads used to pack the box. Much as I appreciate the goods need protecting, I would much prefer that biodegradable beads were used, or these could be returned for re use.”

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Posted 8 years ago

“Only one product ordered. Promise of date of delivery then and was realused accurately. All satisfied. Will use again.”

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Posted 8 years ago

“Excellent service all round!”

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Posted 8 years ago

“Brillinat products and delivered exactly on time, will be back for more! Thank you”

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Posted 8 years ago

“Really happy with your service!It didn't take that long for my packaging!!Thank you!! Regards, Koko”

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Posted 8 years ago

“We are so grateful to be able to get french products ... not just in the UK, but ... OUTSIDE LONDON! (Very unusual in my experience). Good product list - hopefully still expanding - and a great service. Highly recommended.”

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Posted 8 years ago

French Click is rated 4.6 based on 10,916 reviews