French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,932 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely to be able to get hold of French products from the north of England. Quick delivery.”

Helpful Report

Posted 8 years ago

“Great way to get your favourite French snacks :) 5 Star!”

Helpful Report

Posted 8 years ago

“Good products and delivery frame.”

Helpful Report

Posted 8 years ago

“I was looking for fish soup, as no supermarket in a 50 mile radius stocks the authentic versions. Lots of choice on the website (ended up buying more than I intended because I couldn't decide!). Arrived promptly, carefully packed. Can't wait to try them all.”

Helpful Report

Posted 8 years ago

“Easy to place order and quick delivery. Product ordered Fig Jam was delicious and the liquid hand soap Petit Marseillais Pur Savon Liquide was great leaving my hands and around wash basin dispenser with a lovely fragance.”

Helpful Report

Posted 8 years ago

“My first time buying from French Click. I will certainly be back for more.”

Helpful Report

Posted 8 years ago

“Excellent range of items to choose from, and efficient delivery. The one problem I had was with the Rillettes de Porc, which I ordered with a couple of other items as a gift. When they arrived, I saw the items were carefully bubble wrapped so I kept them for several days in order to gift wrap them later. Unfortunately I was blissfully unware that the Rillettes were meant to be refrigerated, but when I came to gift wrap them, they had to be thrown away. A clear notice would help to those of us unfamiliar with French foods, who are buying things suggested by someone else as a gift.”

Helpful Report

Posted 8 years ago

“French click has a variety of french products to offer, unfortunately I did not get 3 items of the order so not impressed by the service”

Helpful Report

Posted 8 years ago

Hi Sorry about these missing items. It looks like there was an issue with a couple of the fresh items as we didn't manage the collection date properly. We will endeavour to improve this for the future. Kind regards, Matthew French Click

Posted 8 years ago

“Happy to buy French food that is unavailable in the UK”

Helpful Report

Posted 8 years ago

“I found my beloved Grand Mere coffee and on offer!”

Helpful Report

Posted 8 years ago

“The products are brilliant and packaging is superb.”

Helpful Report

Posted 8 years ago

“We were delighted to see such a wonderful choice of real french products available to buy in London. Delivery was perfectly on time. Thank you for amazing service!”

Helpful Report

Posted 8 years ago

“The food came swiftly and was well packaged”

Helpful Report

Posted 8 years ago

“It's difficult to buy Lipton's Black Russian Earl Grey tea so was pleased to find this website.”

Helpful Report

Posted 8 years ago

“Always a quick and efficient service. Delivery always as stated”

Helpful Report

Posted 8 years ago

“My first purchase was done smoothly and efficiently. Items correct and received on time. Perfect.”

Helpful Report

Posted 8 years ago

“My initial enquiry was answered promptly and in full, the order I placed was delivered on time and the contents were exactly as ordered.”

Helpful Report

Posted 8 years ago

“good food”

Helpful Report

Posted 8 years ago

“I like what you offer. But please vary the flavoured waters, and indicate on the website when something is out of order, or replace it with something for free. Refund is good, but when you actually wanted the item, waiting to have the order home to discover you've been refunded is just not good enough.”

Helpful Report

Posted 8 years ago

“Amazing, my favourite French products one click away. Received them fresh and well packaged. Would recommend 100%”

Helpful Report

Posted 8 years ago

French Click is rated 4.6 based on 10,932 reviews